VSF 15: Volunteer/Donations Management: Difference between revisions

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|[[Media:Talking Points for Public Audience - Donations and Volunteers.pdf|Talking Points for Public Audience - Donations and Volunteers]]
|[[Media:Talking Points for Public Audience - Donations and Volunteers.pdf|Talking Points for Public Audience - Donations and Volunteers]]
|WEBSITE: Public messaging talking points for soliciting donations from the general public.
|'''WEBSITE:''' Public messaging talking points for soliciting donations from the general public.
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|Clackamas County
|Clackamas County
|2024.06.__
|2024.06.__
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|[[Media:2023.12.08.DRAFT ACS MOU.pdf|Sample MOU with Adventist Community Services]]
|Sample MOU with nonprofit to assist with donations distribution.
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|2023.12.08
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|[[Media:2023. . North Carolina V&DMP.pdf|North Carolina Donations and Volunteer Management Plan]]
|[[Media:2023. . North Carolina V&DMP.pdf|North Carolina Donations and Volunteer Management Plan]]
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|North Carolina Emergency Management
|North Carolina Emergency Management
|2023.__.__
|2023.__.__
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|[[Media:2023.12.08.DRAFT ACS MOU.pdf|Sample MOU with Adventist Community Services]]
|Sample MOU with nonprofit to assist with donations distribution.
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|2023.12.08
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|[[Media:2022.12.16.Hamilton County IN D&VMP.pdf|Hamilton County Emergency Management Volunteer and Donations Management Plan]]
|[[Media:2022.12.16.Hamilton County IN D&VMP.pdf|Hamilton County Emergency Management Volunteer and Donations Management Plan]]
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|Hamilton County Emergency Management (Indiana)
|Hamilton County Emergency Management (Indiana)
|2022.12.16
|2022.12.16
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|[[Media:2022.Local Volunteer and Donation Management Guidebook.pdf|Local Volunteer and Donation Management Guidebook]]
|This document provides step-by-step instructions, links, tools and other information to assist jurisdictions in developing an effective volunteer and donation management plan before a disaster occurs.
|Minnesota Homeland Security and Emergency Management
|2022.__.__
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|[[Media:2022. . .Houston County V&DMP.pdf|Houston County (MN) Donations and Volunteer Management Plan]]
|[[Media:2022. . .Houston County V&DMP.pdf|Houston County (MN) Donations and Volunteer Management Plan]]
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|Stillwater, NY
|Stillwater, NY
|2012.05.__
|2012.05.__
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|[[Media:2012. . .Banks County GA V&DMP.pdf|Banks County Volunteer Coordination and Donations Management Support Plan]]
|The Volunteer Coordination and Donations Management Support Plan describes the coordinating processes used to ensure the most efficient and effective utilization of unaffiliated volunteers and unsolicited goods during major emergencies and disasters.
|Banks County, GA
|2012.__.__
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|[[Media:2011.09. .Colorado Volunteers and Donations.pdf|Emergency Operation Center Support Guidelines for Donations and Volunteer Management]]
|[[Media:2011.09. .Colorado Volunteers and Donations.pdf|Emergency Operation Center Support Guidelines for Donations and Volunteer Management]]
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|Colorado VOAD
|Colorado VOAD
|2011.09.__
|2011.09.__
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|[[Media:2008. . .Volunteer and Donations Management Support Annex.pdf|Department of Homeland Security Volunteer and Donations Management Support Annex]]
|The Volunteer and Donations Management Support Annex describes the coordination processes used to support the State in ensuring the most efficient and effective use of unaffiliated volunteers, unaffiliated organizations, and unsolicited donated goods to support all Emergency Support Functions (ESFs) for incidents requiring a Federal response, including offers of unaffiliated volunteer services and unsolicited donations to the Federal Government.
|Federal Department of Homeland Security
|2008.__.__
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|[[Media:2007.08. .when disaster strikes.pdf|When Disaster Strikes (brochure)]]
|[[Media:2007.08. .when disaster strikes.pdf|When Disaster Strikes (brochure)]]
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!Author
!Author
!Publish Date
!Publish Date
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|[https://portlandnet.tumblr.com/tagged/suvs NET Tumblr: SUV tag]
|Articles tagged "SUV" in the NET Tumblr account.
|N/A
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|[https://www.communityresourcenetwork.org/ Community Resource Network]
|'''WEBSITE:''' The Community Resource Network is a community engagement platform that focuses on firming up safety nets and expanding opportunities. The CRN aligns services, connects resources to fill unmet needs for community members, and accelerates impact by utilizing private sector innovation, leveraging public sector resources and mobilizing social service networks. '''''This link is added as part of our research; its presence does not constitute an endorsement.'''''
|Community Resource Network
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|[https://crisiscleanup.org/about Crisis Cleanup]
|[https://crisiscleanup.org/about Crisis Cleanup]
|'''WEBSITE:''' Crisis Cleanup is a collaborative disaster work order management platform that improves coordination, reduces duplication of efforts, improves efficiency, and improves volunteers' experience. This link is added as part of our research; its presence does not constitute an endorsement.
|'''WEBSITE:''' Crisis Cleanup is a collaborative disaster work order management platform that improves coordination, reduces duplication of efforts, improves efficiency, and improves volunteers' experience. '''''This link is added as part of our research; its presence does not constitute an endorsement.'''''
|Crisis Cleanup
|Crisis Cleanup
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|2023.12.20
|2023.12.20
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|[https://vimeo.com/593125021 VIDEO: Management of Spontaneous Unaffiliated Volunteers (SUVs)]
|[[Media:2022.11.04.Ethical Dilemmas Presented by Convergent Volunteers.pdf|Ethical Dilemmas Presented by Convergent Volunteers During Emergency Response]]
|Video focused on NET/CERT volunteers intaking and managing SUVs and ATVs.
|This article addresses the phenomenon of convergence as it applies to disaster management and helps to explain why nonaffiliated volunteers respond to disasters. The article will illustrate how “convergent” volunteers can present ethical conflicts and management concerns to emergency managers during a critical incident and how convergent volunteers can be managed by the development of a comprehensive Volunteer Management Plan.
|Ronald K. Sigman
|2022.11.04
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|[https://vimeo.com/593125021 Management of Spontaneous Unaffiliated Volunteers (SUVs)]
|{{#ev:vimeo|593125021|430|left|'''''Video: Portland NET guidance on SUV management.'''''|frame}}
|Portland Bureau of Emergency Management
|Portland Bureau of Emergency Management
|2021.08.26
|2021.08.26
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|2020.08.__
|2020.08.__
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|[[Media:2018.01.29.NET SUV Mgt & Training.pdf|Portland NET SUV Management Training Packet]]
|SUV intake process training propagated through Pearl District NET.
|John  Warner (Pearl District NET)
|2018.01.09
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|[[Media:2017.10. .Emergent groups and spontaneous volunteers in urban disaster response.pdf|Emergent groups and spontaneous volunteers in urban disaster response]]
|Spontaneous responses by self-organizing, “emergent” voluntary groups and individuals are a common feature of urban disasters. Their activities include search and rescue, transporting and distributing relief supplies, and providing food and drink to victims and emergency workers. However, informal actors are rarely incorporated into formal disaster and humanitarian planning. This paper reviews the current state of knowledge concerning the nature and scale of emergent activity around the world, its impact in the short and long terms, challenges associated with it in different contexts, and lessons for future urban humanitarian practice.
|Environment and Urbanization
|2017.10.__
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|[[NET Incident Command System (ICS) Forms#NET Form 2b: Spontaneous Volunteer Intake|NET SUV Intake Form 2b]]
|[[NET Incident Command System (ICS) Forms#NET Form 2b: Spontaneous Volunteer Intake|NET SUV Intake Form 2b]]
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|Portland Bureau of Emergency Management
|Portland Bureau of Emergency Management
|2017.02.05
|2017.02.05
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|[[Media:2016.07.21.SUV Appendix Final Draft.pdf|NET Guidelines: SUV Appendix]]
|Guidance to NET volunteers for the management of SUVs; integrated to the official NET Guidelines.
|Portland Bureau of Emergency Management
|2016.07.21
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|[[Media:2015.11. .CERT Liability Guide v2.pdf|CERT Liability Guide: A Risk Management Overview for Local CERT Programs]]
|[[Media:2015.11. .CERT Liability Guide v2.pdf|CERT Liability Guide: A Risk Management Overview for Local CERT Programs]]
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|FEMA
|FEMA
|2015.11.__
|2015.11.__
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|[[Media:2014.01.25.AU SUV Mgmt Kit.pdf|Australian Spontaneous Volunteer Management Resource Kit]]
|The Spontaneous volunteer management resource kit was developed in support of a project, overseen by the Australian Red Cross and funded by the Department of Families, Housing, Community Services and Indigenous Affairs, to develop a framework for managing spontaneous volunteers in an emergency. The core principle for the effective management of spontaneous volunteers is that those affected by a disaster are the first priority. The kit offers a range of resources to help support jurisdictions, municipalities and organisations to manage potential spontaneous volunteers during emergencies.
|Australian Government Department of Social Services
|2014.01.25
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|[[Media:2013.11.01.New Zealand SUV Guidance.pdf|Volunteer Coordination in Civil Defense Emergency Management Groups]]
|[[Media:2013.11.01.New Zealand SUV Guidance.pdf|Volunteer Coordination in Civil Defense Emergency Management Groups]]
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|Western Massachusetts Medical Reserve Corps
|Western Massachusetts Medical Reserve Corps
|2013.05.29
|2013.05.29
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|[[Media:2010. . .AU Research Report.pdf|Research Report: A survey of spontaneous volunteers]]
|Australian Red Cross engaged Dr Alison Cottrell from the Centre for Disaster Studies at James Cook University to undertake primary research into the motivations and expectations of spontaneous volunteers following the Queensland storms in November 2008 and the Victorian bushfires in February 2009 to inform the development of a draft implementation plan and associated communication strategy. This report provides a summary of Dr Cottrell’s findings.
|Australian Red Cross
|2010.__.__
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|[[Media:2008.Synergy of Structure and Good Intentions.pdf|Managing Spontaneous Volunteers in Times of Disaster: The Synergy of Structure and Good Intentions]]
|[[Media:2008.Synergy of Structure and Good Intentions.pdf|Managing Spontaneous Volunteers in Times of Disaster: The Synergy of Structure and Good Intentions]]
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=== VSF 15: Donations Management Knowledge Base ===
=== VSF 15: Donations Management Knowledge Base ===
[[File:Brandon Lopez cash graphic.jpg|thumb|''USAID graphic depicting why cash is the best way to donate to disaster survivors. Graphic by Brandon Lopez.'']]
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!Author
!Author
!Publish Date
!Publish Date
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|[https://reliefcompass.com/ Relief Compass]
|Over the last couple of decades, nonprofit organizations and government agencies have struggled with persisting disruptions to the relief coordination process such as logistical insufficiencies and the lack of a reliable communication channel between survivors and responders. Relief Compass application was conceptualized to combat these issues by creating a single platform where relief groups can efficiently stage their response, adeptly track data, and allow free community access to essential resources. '''''This link is added as part of our research; its presence does not constitute an endorsement.'''''
|Relief Compass
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|[[Media:2025.07.17.Cash Donations Press Release.pdf|OEM: Donations After Disaster: Why Monetary Donations Are Best]]
|[[Media:2025.07.17.Cash Donations Press Release.pdf|OEM: Donations After Disaster: Why Monetary Donations Are Best]]
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|Mark Meininger, Sabin NET
|Mark Meininger, Sabin NET
|2023.09.06
|2023.09.06
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|[[Media:2018.11.19.Donated Equipment Roster.pdf|Sample Donated Equipment Tracking Form]]
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|2018.11.19
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|[[Media:2018.11.19.Donated Materials Roster.pdf|Sample Donated Materials Tracking Form]]
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|2018.11.19
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|[https://www.youtube.com/watch?v=L0MjTDpxxIQ Why Cash is Best for Disaster Relief]
|[https://www.youtube.com/watch?v=L0MjTDpxxIQ Why Cash is Best for Disaster Relief]
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