Portal FAQ

How do I access the MyImpactPage.com (MIP) portal?

A. It depends on the device you are using.

• In your desktop or laptop web browser, go to MyImpactPage.com
• On a smartphone or tablet, MyImpactPage.mobi looks better.
• You also may install the My Impact app for Android or Apple which has cool features like three-tap, 'time clock' tracking.
• All of these options may be used to suit your convenience. You are not required to choose only one.

What are my username and password for my first login?

A. If you applied after June 2023, you chose your own login and password.

If we moved you over from the old system, you may receive your username this way:

1. Go to MIP: MyImpactPage.com
2. Click Forgot username or password.
3. Select I forgot my username.
4. Enter your email address we have on record.
5. The system will email your username, then you can follow the instructions to ‘reset’ your password and log in. (If the email does not arrive within a couple minutes, please check your spam/junk folder.)

I do not see NET info when I log in. What's up?

This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is here. Your NET profile is associated with the organization Portland Bureau of Emergency Management.

How do I sign up for trainings, meetings, deployments, etc.?

• Website: Opportunities tab > scroll down to list > click title > +Sign Up. Or use the calendar view to access scheduled events only. Unscheduled items look like this:

• App: Opportunities > Select the item you want > Sign up

The Deployment or Training Opportunity I want is full. What can I do?

If a Deployment is full, that means the need has been satisfied and additional NETs should not respond. Thank you for your willingness to help, but your fellow volunteers already have it covered.

If a Training is full, there might be a back-up list button, depending on the specific event.

If you click this button, you will be added to the back-up list for all shifts schedule for that Opportunity. This accomplishes two things:

1) If a registrant cancels their slot, we step through the backup list in order, offering the specific new opening to each person one at a time to see if it fits their schedule.

2) Back-up Lists help PBEM informally gauge the demand for trainings. The longer the back-up list is, the more likely we are to repeat the opportunity.

(Items with no capacity limit do not have a Back-up List.)

How do I log my time?

You have your choice of three ways.

• Website: Hours tab > Select Activity > Enter time
• Using the app in real time: Use the Start Clock button on the main page, select the activity, tap Start Clock again. Remember to hit Stop Clock when finished!
• Please note that time is never automatically logged for scheduled events. That provides you the ability to add travel and prep time, and also ensures that time is not erroneously logged for people who sign up but do not attend an event.

I do not see my Activity listed. Where is it?

By default MIP lists your Recent activities for quick access. And periodically we archive past Activities to declutter the list. You can still log time for past Activities from the longer lists. Simply use the Active or Inactive buttons to change the drop-down list:

In the MIP Hours screen, select Active or Inactive to access the longer lists of Activities.

How do I edit or delete a previous time entry?

You can edit an entry for 24 hours after its start time, regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. If you need an entry corrected or deleted, simply email the Activity date and correction/deletion instruction to [time entry correction|net@portlandoregon.gov].

I don't like new things. How can I access the old system?

You cannot. The old system was permanently retired in December 2021.

Is any person afraid of change? Why what can take place without change?
What then is more pleasing or more suitable to the universal nature?

-Marcus Aurelius, The Meditations, Book Seven

Qualifications & VSFs

This section is accurate but incomplete, and will be integrated into the Volunteer Support Functions Introduction and Directory.

Qualifications are directly related to the 16 Volunteer Support Functions (VSFs). VSFs are categories into which NETs' skills and training are classified for the purpose of identifying cadres of volunteers suitable for specific deployments. In addition to streamlining emergency ops, VSFs also guide the trainings we offer, and support your natural path to skill specialization(s). No one can be an expert at everything!

Some Potential NET Volunteer Support Function (VSF) Qualifications and Training Paths

VSF	VSF Name	Level	Qualification	Online	In-person	Suggested Training
VSF01	Transportation	10	Traffic Control	•	•	Watch the NET Training Video and participate in a PBEM-initiated down power line deployment, vaccine clinic traffic control, etc. (Do not self deploy to down power lines!)
VSF01	Transportation	20	CoP (City of Portland) Certified Driver		•	[Not currently available] Driver background check + two-hour procotorer online training + skid car training
VSF02	Communications	10	Amateur Radio		•	Obtain an FCC Amateur Radio License
VSF02	Communications	20	ARES/RACES		•	Become an active member of MCARES (Multnomah County Amateur Radio Emergency Services)
VSF02	Communications	30	NET ARO Trained	•	•	Complete NET ARO (Amateur Radio Operator) certification
VSF03	Infrastructure & Sanitation		[Pending]
VSF04	Utilities & Fire Suppression	10	Wire Down	•		Watch the NET Training Video and deploy for a PBEM-initiated down power line deployment (Do not self deploy to down power lines -- call 911!)
VSF05	Response Planning	10	IS100	•		FEMA online: Introduction to the Incident Command System - 2 hours
VSF05	Response Planning	20	IS200	•		FEMA online: Basic Incident Command System for Initial Response - 4 hours
VSF05	Response Planning	30	IS315	•		FEMA online: CERT and the Incident Command System - 2 hours
VSF05	Response Planning	40	IS700	•		FEMA online: An Introduction to the National Incident Management System - 3.5 hours
VSF05	Response Planning	50	IS703	•		FEMA online: National Incident Management System Resource Management - 3.5 hours
VSF05	Response Planning	60	IS800	•		FEMA online: National Response Framework, An Introduction - 3 hours
VSF05	Response Planning	70	ICS-300		•	Intermediate Incident Command System for Expanding Incidents - 18 hours/3 days Available in-person through various sponsoring agencies; not currently offered by PBEM.
VSF05	Response Planning	80	ICS-400		•	Enhanced Incident Command System - 14-16 hours/2 days Available in-person through various sponsoring agencies; not currently offered by PBEM.
VSF06	Mass Care & Shelter	10	IS366	•	•	FEMA online: Planning for the Needs of Children in Disasters - 6 hours or equivalent
VSF06	Mass Care & Shelter	20	Severe Weather Shelter (SWS) Training	•	•	Inline and in-person options are made available periodically by PBEM and Multnomah County. Available options are announced in the weekly NET Bulletin when scheduled.
VSF06	Mass Care & Shelter	30	Severe Weather Shelter (SWS) Deployment		•	Deploy at a severe weather shelter. With additional training, repeated deployments in increasingly responsible roles, and approval of Multnomah County Health staff, volunteers can eventually serve as a PIC (Person in Charge).
VSF07	Logistics	10	Contact Tracing	•	•	[Pending]
VSF08	Medical	10	CPR/AED/First Aid certification		•	Certification classes are
VSF08	Medical	20	Helping Persons with Disabilities (PWD)	•	•	Various online and in-person options, announced in the weekly NET Bulletin
VSF08	Medical	30	Wilderness First Aid (WFA)		•	3-day class. Opportunities are announced in the weekly NET Bulletin. For-fee classes are also available through other certifying organizations.
VSF08	Medical	40	Wilderness First Responder (WFR)		•	10-day field class. Opportunities are announced in the weekly NET Bulletin. For-fee classes are also available through other certifying organizations.
VSF08	Medical	50	Medical Professional		•	Provide a copy of, or link to, your Medical License.
VSF08	Medical - Advanced Bleeding Control					Opportunities are announced in the weekly NET Bulletin. For-fee classes are also available through other certifying organizations. Also known as Stop the Bleed.
VSF08	Medical - Psyche	10	De-escalation Training	•	•	Opportunities are announced in the weekly NET Bulletin.
VSF08	Medical - Psyche	20	Mental Health First Aid (MFHA)	•	•	Opportunities are announced in the weekly NET Bulletin. For-fee classes are also available through other certifying organizations.
VSF08	Medical - Psyche	30	Crisis Counseling			Provide a copy of, or link to, your certification
VSF09	Search & Rescue	10	Basic NET Training (BNT)	•	•	All Active NETs are qualified after completing their Final Field Exercise (FFE)
VSF09	Search & Rescue	20	Knots (Basic)	•	•	Opportunities are announced in the weekly NET Bulletin.
VSF09	Search & Rescue	30	Knots (Advanced)	•	•	Opportunities are announced in the weekly NET Bulletin. Other experience may qualify you to pass the skills demonstration test.
VSF10	HAZMAT Awareness	10	IS0005	•		FEMA online: An Introduction to Hazardous Materials - 10 hours
VSF10	HAZMAT Awareness	20	PBEM Training
VSF10	HAZMAT Awareness	30	HAZWOPER Certification			Not offered by PBEM. Available through various certifying organizations.
VSF11	Food & Water	10	Food Handler Card			Not offered by PBEM. Available through certifying organizations for approximately $10; see the Oregon Health Authority website.
VSF12	Light & Power		[Pending]
VSF14	Public Information		Speakers Bureau	•	•	Opportunities are announced in the weekly NET Bulletin.
VSF15	Volunteers & Donations	10	IS240	•		FEMA online: Leadership and Influence - 3 hours
VSF15	Volunteers & Donations	20	IS241	•		FEMA online: Decision Making and Problem Solving - 2 hours
VSF15	Volunteers & Donations	30	IS242	•		FEMA online: Effective Communication - 8 hours
VSF15	Volunteers & Donations	40	IS244	•		FEMA online: Developing and Managing Volunteers - 4 hours
VSF15	Volunteers & Donations	50	Team Leader Training	•	•	Opportunities are announced in the weekly NET Bulletin.
VSF17	Animal Response	10	Animal Sheltering/Response	•	•	Opportunities are announced in the weekly NET Bulletin. Classes typically require 8 hours.
VSF17	Animal Response	20	TTT (Train as a Trainer)	•	•	Opportunities are announced in the weekly NET Bulletin. Classes typically require 3 hours.
VSF18	Business Resilience		[Pending]