Portal FAQ

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FAQ for using the My Impact volunteer portal

Q. How do I access the portal?

A. It depends on the device you are using.


Q. What is my username or password?

A. Initial usernames were emailed to current NET & BEECN volunteers on 2022.06.09. They were formatted like PBEMVOL-###. You might have logged in, and then changed them to something only you know. If you cannot remember, use the Forgot your username or password? link on MyImpactPage.com

Q. Give me the one-minute tutorial. I'm busy.

A. That's an imperative not a question, but OK. You need to know how to 1) Sign up for stuff, and 2) Log your time.

Q. How do I sign up for trainings, meetings, deployments, etc.?

  • Website: Opportunities tab > scroll down to list > click title > +Sign Up
Screen cap of the Schedule screen, depicting the Sign Up button
  • App: Opportunities > Select the item you want > Sign up

Q: How do I log my time?

  • Website: Hours tab > Select Activity > Enter time
Screen cap of the Schedule screen, depicting the Sign Up button


Q. I don't like new things. How can I access the old system?

Is any man afraid of change? Why what can take place without change?
What then is more pleasing or more suitable to the universal nature?
And canst thou take a bath unless the wood undergoes a change?
And canst thou be nourished, unless the food undergoes a change?
And can anything else that is useful be accomplished without change?
Dost thou not see then that for thyself also to change is just the same, and equally necessary for the universal nature?

-Marcus Aurelius, The Meditations, Book Seven

Or put more simply: You cannot. The old system is gone.