Portal FAQ

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How do I access the MyImpactPage.com portal?

A. It depends on the device you are using.

  • In your desktop or laptop web browser, go to MyImpactPage.com (
  • On a smartphone or tablet, MyImpactPage.mobi looks better.
  • You may install the My Impact app for Android or Apple which has cool features like three-tap, 'time clock' tracking.

Give me the one-minute tutorial. I'm busy.

A. That is an imperative not a question, but OK. You need to know how to 1) login, 2) sign up for stuff, and 3) log your time. So please read on.

What are my username and password for my first login?

A. Good question! To receive your username:

  1. Go to MyImpactPage.com
  2. Click Forgot username or password.
  3. Select I forgot my username. I realize you did not forget it; you never had it. Please humor me.
  4. Enter your email address we have on record, and prove you are not a robot.
  5. The system will send your username in a few minutes, then you can follow the instructions to ‘reset’ your password and log in. (If the email does not arrive within a couple minutes, check your spam/junk folder.)

How do I sign up for trainings, meetings, deployments, etc.?

  • Website: Opportunities tab > scroll down to list > click title > +Sign Up. Or use the calendar view to access scheduled events only. Unscheduled items look like this:
  • App: Opportunities > Select the item you want > Sign up

How do I log my time?

You have your choice of three ways.

Note: To input past time you have recorded between December 10, 2021 and June 2022, it's fine to use cumulative entries. In other words, add up all your Advanced Training time, and input the total number of hours as a single number. But now that the system is live, please input in real time or as close as possible so that we have accurate data.

  • Website: Hours tab > Select Activity > Enter time
  • Automatically: When you attend trainings that we schedule in MyImpactPage, we will set the software to automatically credit the time on your record. Sweet, eh?
  • Using the app in real time: Use the Start Clock button on the main page, select the activity, tap Start Clock again. Remember to hit Stop Clock when finished!

I don't like new things. How can I access the old system?

Is any man afraid of change? Why what can take place without change?
What then is more pleasing or more suitable to the universal nature?
And canst thou take a bath unless the wood undergoes a change?
And canst thou be nourished, unless the food undergoes a change?
And can anything else that is useful be accomplished without change?
Dost thou not see then that for thyself also to change is just the same, and equally necessary for the universal nature?

-Marcus Aurelius, The Meditations, Book Seven

Or to put it less poetically: You cannot. The old system has been permanently retired.

Qualifications & VSFs

Qualifications are directly related to the 16 Volunteer Support Functions (VSFs). VSFs are categories into which NETs' skills and training are classified for the purpose of identifying cadres of volunteers suitable for specific deployments. In addition to streamlining emergency ops, VSFs also guide the trainings we offer, and support your natural path to skill specialization(s). No one can be an expert at everything!

The qualifications in each category are:

NET Volunteer Support Function (VSF) Qualifications and Training Paths
VSF VSF Name Level Qualification Online In-person How to get it
VSF01 Transportation 10 Traffic Control Watch the NET Training Video and participate in a PBEM-initiated down power line deployment, vaccine clinic traffic control, etc. (Do not self deploy to down power lines!)
VSF01 Transportation 20 CoP (City of Portland) Certified Driver [Not currently available] Driver background check + two-hour procotorer online training + skid car training
VSF02 Communications 10 Amateur Radio Obtain an FCC Amateur Radio License
VSF02 Communications 20 ARES/RACES Become an active member of MCARES (Multnomah County Amateur Radio Emergency Services)
VSF02 Communications 30 NET ARO Trained Complete NET ARO (Amateur Radio Operator) certification
VSF03 Infrastructure & Sanitation [Pending]
VSF04 Utilities & Fire Suppression 10 Wire Down Watch the NET Training Video and deploy for a PBEM-initiated down power line deployment (Do not self deploy to down power lines!)
VSF05 Response Planning 10 IS100 FEMA online: Introduction to the Incident Command System - 2 hours
VSF05 Response Planning 20 IS200 FEMA online: Basic Incident Command System for Initial Response - 4 hours
VSF05 Response Planning 30 IS315 FEMA online: CERT and the Incident Command System - 2 hours
VSF05 Response Planning 40 IS700 FEMA online: An Introduction to the National Incident Management System - 3.5 hours
VSF05 Response Planning 50 IS703 FEMA online: National Incident Management System Resource Management - 3.5 hours
VSF05 Response Planning 60 IS800 FEMA online: National Response Framework, An Introduction - 3 hours
VSF05 Response Planning 70 ICS-300 Intermediate Incident Command System for Expanding Incidents - 18 hours/3 days

Available in-person through various sponsoring agencies; not currently offered by PBEM.

VSF05 Response Planning 80 ICS-400 Enhanced Incident Command System - 14-16 hours/2 days

Available in-person through various sponsoring agencies; not currently offered by PBEM.

VSF06 Mass Care & Shelter 10 IS366 FEMA online: Planning for the Needs of Children in Disasters - 6 hours

or equivalent

VSF06 Mass Care & Shelter 20 Severe Weather Shelter (SWS) Training Inline and in-person options are made available periodically by PBEM and Multnomah County. Available options are announced in the weekly NET Bulletin when scheduled.
VSF06 Mass Care & Shelter 30 Severe Weather Shelter (SWS) Deployment Deploy at a severe weather shelter.

With additional training, repeated deployments in increasingly responsible roles, and approval of Multnomah County Health staff, volunteers can eventually serve as a PIC (Person in Charge).

VSF07 Logistics 10 Contact Tracing [Pending]
VSF08 Medical 10 CPR/AED/First Aid certification Certification classes are
VSF08 Medical 20 Helping Persons with Disabilities (PWD) Various online and in-person options, announced in the weekly NET Bulletin
VSF08 Medical 30 Wilderness First Aid (WFA) 3-day class. Opportunities are announced in the weekly NET Bulletin.

For-fee classes are also available through other certifying organizations.

VSF08 Medical 40 Wilderness First Responder (WFR) 10-day field class. Opportunities are announced in the weekly NET Bulletin.

For-fee classes are also available through other certifying organizations.

VSF08 Medical 50 Medical Professional Provide a copy of, or link to, your Medical License.
VSF08 Medical - Advanced Bleeding Control Opportunities are announced in the weekly NET Bulletin.

For-fee classes are also available through other certifying organizations.

Also known as Stop the Bleed.

VSF08 Medical - Psyche 10 De-escalation Training Opportunities are announced in the weekly NET Bulletin.
VSF08 Medical - Psyche 20 Mental Health First Aid (MFHA) Opportunities are announced in the weekly NET Bulletin.

For-fee classes are also available through other certifying organizations.

VSF08 Medical - Psyche 30 Crisis Counseling Provide a copy of, or link to, your certification
VSF09 Search & Rescue 10 Basic NET Training (BNT) All Active NETs are qualified after completing their Final Field Exercise (FFE)
VSF09 Search & Rescue 20 Knots (Basic) Opportunities are announced in the weekly NET Bulletin.
VSF09 Search & Rescue 30 Knots (Advanced) Opportunities are announced in the weekly NET Bulletin.

Other experience may qualify you to pass the skills demonstration test.

VSF10 HAZMAT Awareness 10 IS0005 FEMA online: An Introduction to Hazardous Materials - 10 hours
VSF10 HAZMAT Awareness 20 PBEM Training
VSF10 HAZMAT Awareness 30 HAZWOPER Certification Not offered by PBEM. Available through various certifying organizations.
VSF11 Food & Water 10 Food Handler Card Not offered by PBEM. Available through certifying organizations for approximately $10; see the Oregon Health Authority website.
VSF12 Light & Power [Pending]
VSF14 Public Information Speakers Bureau Opportunities are announced in the weekly NET Bulletin.
VSF15 Volunteers & Donations 10 IS240 FEMA online: Leadership and Influence - 3 hours
VSF15 Volunteers & Donations 20 IS241 FEMA online: Decision Making and Problem Solving - 2 hours
VSF15 Volunteers & Donations 30 IS242 FEMA online: Effective Communication - 8 hours
VSF15 Volunteers & Donations 40 IS244 FEMA online: Developing and Managing Volunteers - 4 hours
VSF15 Volunteers & Donations 50 Team Leader Training Opportunities are announced in the weekly NET Bulletin.
VSF17 Animal Response 10 Animal Sheltering/Response Opportunities are announced in the weekly NET Bulletin. Classes typically require 8 hours.
VSF17 Animal Response 20 TTT (Train as a Trainer) Opportunities are announced in the weekly NET Bulletin. Classes typically require 3 hours.
VSF18 Business Resilience [Pending]