Background Checks: Difference between revisions

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== PBEM-provided background check ==
== PBEM-provided background check ==
If you choose to have your background check run by PBEM, it will be processed by our third-party provider, Sterling Volunteers. Some of the language you encounter in that process might be confusing, so to clarify:
If you choose to have your background check run by PBEM, you will receive an invitation to complete the process from our third-party provider, '''Sterling Volunteers'''. Some of the language you encounter in that process might be confusing, so to clarify:


# You will be prompted to set up an account with Sterling. This enables you to view your background check results and optionally share them with other organizations that use Sterling, at no cost to you.
# You will be prompted to set up an account with Sterling. This enables you to view your background check results and optionally share them with other organizations that use Sterling, at no cost to you.
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# You will be required to enter your '''Social Security Number'''. This is used by Sterling ''only'' for automated address verification. The City never receives or stores your SSN, and cannot use it for any other purpose.
# You will be required to enter your '''Social Security Number'''. This is used by Sterling ''only'' for automated address verification. The City never receives or stores your SSN, and cannot use it for any other purpose.
# You will see references to '''FCRA, the Fair Credit Reporting Act'''. This Federal law dictates the disclosures required for PBEM to obtain your consent. The name is misleading: We '''DO NOT''' check your credit, and we '''DO NOT''' report any findings to anyone outside the City of Portland government. Your credit rating is not relevant to your volunteer service, and cannot be viewed nor affected as part of this criminal background check.
# You will see references to '''FCRA, the Fair Credit Reporting Act'''. This Federal law dictates the disclosures required for PBEM to obtain your consent. The name is misleading: We '''DO NOT''' check your credit, and we '''DO NOT''' report any findings to anyone outside the City of Portland government. Your credit rating is not relevant to your volunteer service, and cannot be viewed nor affected as part of this criminal background check.
== Additional questions ==
If your question is not answered above, please [[Mailto:net@portlandoregon.gov?subject=Background check question|email us]].
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