MyImpact Volunteer Portal FAQ: Difference between revisions
From Portland NET Wiki
GlennDevitt (talk | contribs) m →I do not see my Activity listed. Where is it?: clarified that this is on the Hours tab |
GlennDevitt (talk | contribs) m Updated links to new Better Impact help pages. |
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== I do not see NET/BEECN/PBEM info when I log in. What's up? == | == I do not see NET/BEECN/PBEM info when I log in. What's up? == | ||
This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https:// | This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https://siteguide.betterimpact.com/en/articles/9893920-merge-duplicate-profiles here]. Your NET profile is associated with the organization ''Portland Bureau of Emergency Management''. | ||
==How do I sign up for trainings, meetings, deployments, etc.?== | ==How do I sign up for trainings, meetings, deployments, etc.?== | ||
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*''Website:'' Hours tab > Select Activity > Enter time | *''Website:'' Hours tab > Select Activity > Enter time | ||
*''Using [https:// | *''Using [https://www.betterimpact.tv/my-impact/ the app]'' | ||
**''in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | **''in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | ||
**''after service:'' Taps ''Logging'' > ''Hours'' > ''Portland Bureau of Emergency Management'' > then select the activity and make your entry | **''after service:'' Taps ''Logging'' > ''Hours'' > ''Portland Bureau of Emergency Management'' > then select the activity and make your entry | ||
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== How do I edit or delete a previous time entry? == | == How do I edit or delete a previous time entry? == | ||
You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [mailto:net@portlandoregon.gov net@portlandoregon.gov] | You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [mailto:net@portlandoregon.gov net@portlandoregon.gov] | ||
== How do I get certifications added to my MIP profile? == | == How do I get certifications added to my MIP profile? == | ||
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# Next to the appropriate field, choose the '''Select''' button and upload your PDF file. | # Next to the appropriate field, choose the '''Select''' button and upload your PDF file. | ||
# You're done! PBEM reviews and accepts certificate uploads in batches. When that happens, your new certificate(s) will automatically be noted in your profile page. We will not notify you, because none of us want more silly, transactional emails, do we? | # You're done! PBEM reviews and accepts certificate uploads in batches. When that happens, your new certificate(s) will automatically be noted in your profile page. We will not notify you, because none of us want more silly, transactional emails, do we? | ||
If you have additional '''relevant''' certifications that are not listed such as advanced ICS or a medical license, email them to [mailto:Net@portlandoregon.gov?subject=Advanced ICS certificate net@portlandoregon.gov]. Note that PBEM only tracks certifications that are related to '''a deployable NET role''', or are '''prerequisite for additional advanced training'''. For example, naloxone training is not tracked, while CPR/AED is. | If you have additional '''relevant''' certifications that are not listed, such as advanced ICS or a medical license, email them to [mailto:Net@portlandoregon.gov?subject=Advanced ICS certificate net@portlandoregon.gov]. Note that PBEM only tracks certifications that are related to '''a deployable NET role''', or are '''prerequisite for additional advanced training'''. For example, naloxone training is not tracked, while CPR/AED is. | ||
== How do I upload a new ID photo? == | == How do I upload a new ID photo? == | ||
