EOC Operations for NETs: Difference between revisions
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[[File:Getting to the EOC.png|400x400px|''Getting to the EOC. Click to enlarge.''|alt=Getting to the EOC. Click to enlarge.|thumb]] | |||
[[File:Logistics working in the ECC.jpg|alt=Logistics Section working in the EOC.|thumb|400x400px|''Logistics Section working in the EOC. Finding dramatic action shots of EOC responders can be challenging.'']] | [[File:Logistics working in the ECC.jpg|alt=Logistics Section working in the EOC.|thumb|400x400px|''Logistics Section working in the EOC. Finding dramatic action shots of EOC responders can be challenging.'']] | ||
NET volunteers are often requested to assist at the Emergency Operations Center (EOC) during major emergency or planned event activations. The tasks assigned are generally clerical: taking notes at meetings, editing documents, signing people in, making copies, and so on. For long-term and/or exceptionally large deployments (such as COVID-19), PBEM has asked NET volunteers to take on tasks such as responder schedule development, logistics, cooking, communications, and more. | NET volunteers are often requested to assist at the Emergency Operations Center (EOC) during major emergency or planned event activations. The tasks assigned are generally clerical: taking notes at meetings, editing documents, signing people in, making copies, and so on. For long-term and/or exceptionally large deployments (such as COVID-19), PBEM has asked NET volunteers to take on tasks such as responder schedule development, logistics, cooking, communications, and more. | ||
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# '''Sign in and sign out.''' There should be a sign-in sheet in the lobby or in the EOC itself. Signing in should be one of the first things you do when you arrive. | # '''Sign in and sign out.''' There should be a sign-in sheet in the lobby or in the EOC itself. Signing in should be one of the first things you do when you arrive. | ||
# '''Confidentiality.''' The general waiver you signed as a NET volunteer covers confidentiality already, but information in the EOC is particularly sensitive and you will probably be asked to sign a [https://hcpaw.portlandoregon.gov/u/tOH6xV1h-uum4frG/d25263cb-0f63-4725-91b1-db4c50808040?l non-disclosure agreement] when you arrive. Nothing you see, hear, or discuss inside the EOC should be communicated outside the EOC unless special permission is granted. | # '''Confidentiality.''' The general waiver you signed as a NET volunteer covers confidentiality already, but information in the EOC is particularly sensitive and you will probably be asked to sign a [https://hcpaw.portlandoregon.gov/u/tOH6xV1h-uum4frG/d25263cb-0f63-4725-91b1-db4c50808040?l non-disclosure agreement] when you arrive. Nothing you see, hear, or discuss inside the EOC should be communicated outside the EOC unless special permission is granted. | ||
# '''Food is not permitted in the EOC and drinks must be covered''' at all times. You can eat in the EOC lunchroom or in the lobby areas, however. | # '''Food is not permitted in the EOC and drinks must be covered''' at all times. You can eat in the EOC lunchroom or in the lobby areas, however. There is a kitchen on the second floor with a refrigerator for storing food. | ||
# '''We respect your time;''' however (particularly early in a response) the EOC may not be the well-oiled organizational juggernaut we are building it up to be. Therefore, downtime may happen as well as unclear assignments. During downtime, do what you can to keep yourself busy. If an assignment is unclear, ask the person you are reporting to for clarification. | # '''We respect your time;''' however (particularly early in a response) the EOC may not be the well-oiled organizational juggernaut we are building it up to be. Therefore, downtime may happen as well as unclear assignments. During downtime, do what you can to keep yourself busy. If an assignment is unclear, ask the person you are reporting to for clarification. | ||
# '''We respect and appreciate you.''' This is an emergency response and emotions can run high. However, that gives nobody the right to act disrespectfully towards you. If you feel disrespected, it is important to report that to your supervisor in the EOC and/or the NET Coordinator for PBEM. | # '''We respect and appreciate you.''' This is an emergency response and emotions can run high. However, that gives nobody the right to act disrespectfully towards you. If you feel disrespected, it is important to report that to your supervisor in the EOC and/or the NET Coordinator for PBEM. | ||
