BEECN Volunteers: Difference between revisions

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=== Role of BEECN Volunteers ===
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a. BEECN volunteers are unpaid volunteers with the City of Portland and any responsibilities undertaken as a BEECN volunteer are voluntary. Volunteers are not employees of PBEM or any
| style="background:#72452d; color:white; text-align: center; border:2px solid white;"| '''<big>BEECN Guidelines</big>'''
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| style="background:#ddd2cd; text-align:left; padding-left:20px; border:4px solid white;"| [[Basic Earthquake Emergency Communications Nodes (BEECN)|Introduction]]
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| style="background:#ddd2cd; text-align:left; padding-left:20px; border:4px solid white;"| [[BEECN Program Organization]]
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| style="background:#ddd2cd; text-align:left; padding-left:20px; border:4px solid white;"| [[BEECN Sites]]
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| style="background:#ddd2cd; text-align:left; padding-left:20px; border:4px solid white;"| [[BEECN Volunteers]]
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| style="background:#ddd2cd; text-align:left; padding-left:20px; border:4px solid white;"| [[BEECN Caches]]
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| style="background:#ddd2cd; text-align:left; padding-left:20px; border:4px solid white;"| [[Operations at BEECN Sites]]
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| style="background:#ddd2cd; text-align:left; padding-left:20px; border:4px solid white;"| [[Operations at Fire Stations]]
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| style="background:#e9ae97; text-align: center; border:2px solid white;"|'''<big>[[Main_Page#SECTION 800: Basic Earthquake Emergency Communication_Nodes (BEECN)|Back to Main Guidelines ↱]]</big>'''
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This section covers the role, structure, and responsibilities of BEECN volunteers. Volunteers operate in organized teams, perform regular equipment checks, participate in drills, and deploy communication nodes 24–48 hours after a major earthquake. A NET volunteer can also volunteer for BEECN.
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! scope="col" width="300px" style="background-color: darkkhaki;color:white;"|Relevant Documents/Resources
! scope="col" width="100px" style="background-color: darkkhaki;color:white;"|Updated
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|[https://app.betterimpact.com/Application?OrganizationGuid=5c003f3a-8d04-4cdf-b8c0-41627fea7871&ApplicationFormNumber=1 BEECN Volunteer Application]
|2022.06.15
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|[[PBEM Volunteer Code of Conduct]]
|2024.12.12
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There are five types of BEECN volunteer listed in the [[Volunteer Support Functions Directory|VSF Directory]]. They are:
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====== BEECN Volunteer Position Descriptions ======
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|[[VSF 14.01.01: BEECN Volunteer]]
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|[[VSF 14.01.02: BEECN Coordinator]]
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|[[VSF 14.01.03: BEECN District Coordinator]]
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|[[VSF 02.02: Fire Station ARO]]
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|[[VSF 14.01.04: Fire Station UHF Volunteer]]
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BEECN Coordinators and BEECN District Coordinators are "Blue Skies" roles; the rest are considered volunteer disaster responders.  
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== Role of BEECN Volunteers ==
# BEECN volunteers are unpaid volunteers with the City of Portland and any responsibilities undertaken as a BEECN volunteer are voluntary. Volunteers are not employees of PBEM or any other city bureau while acting as a BEECN volunteer.
# Any time a BEECN volunteer engages in authorized BEECN activities, that member is a representative of the City of Portland and will comport themselves in a manner consistent with these BEECN Guidelines and [[PBEM Volunteer Code of Conduct]].


other city bureau while acting as a BEECN volunteer.
=== Indemnification of BEECN Volunteers ===
BEECN and Fire Station volunteers are indemnified under the same policies as all PBEM volunteers. Please view the page on [[Volunteer Risk, Injury Coverage, and Indemnification|Volunteer Indemnification]] for more information.


b. Any time a BEECN volunteer engages in authorized BEECN activities, that member is a representative of the City of Portland and will comport him or herself in a manner consistent
=== Persons with Disabilities ===
Everyone has a part in emergency preparedness and response, and any volunteer interested in the BEECN program will not be discouraged or denied on the basis of any physical or cognitive disability. In order to ensure equal access to volunteer programs, PBEM will reasonably modify policies and procedures and provide auxiliary aids and services to persons with disabilities.


with these BEECN Guidelines and Code of Conduct.
=== BEECN Volunteers and Portland Neighborhood Emergency Teams ===
 
100.10 Persons with Disabilities
 
Everyone has a part in emergency preparedness and response, and no volunteer interest in the BEECN program will be discouraged or denied on the basis of any physical or cognitive disability. In order to


ensure equal access to volunteer programs, PBEM will reasonably modify policies and procedures and provide auxiliary aids and services to persons with disabilities.
# BEECN volunteers and NETs operate independent of each other’s authority and are not under each other’s chain of command.
# PBEM encourages BEECN cohorts to meet with regularly with their local NETs, and to be familiar with their [[Earthquake Response Frameworks]].
# One person may be both a NET and BEECN volunteer. NETs respond immediately following a major disaster, while BEECN volunteers operate 24 to 48 hours following an earthquake. Therefore, a volunteer can plausibly be part of both programs, and PBEM encourages volunteer participation in both.


=== BEECN Volunteer Qualifications ===
=== BEECN Volunteer Qualifications ===
Each BEECN volunteer must:
Each BEECN volunteer must:


a. Reside within walking or biking distance of the BEECN or fire station the volunteer is responsible for, and be prepared to transport self to the BEECN or fire station in the event of a BEECN
# Reside within walking or biking distance of the BEECN or fire station the volunteer is responsible for, and be prepared to transport self to the BEECN or fire station in the event of a BEECN deployment without relying on motorized transportation. BEECN volunteers do this within the deployment timeframe of 24 to 48 hours following a disaster.
 
# Complete a criminal background check at PBEM’s expense. Though anyone can take BEECN training, some criminal convictions may bar an applicant from registration as a full volunteer. For details, please see the policy on [[Background Checks|criminal background]] for PBEM volunteers.
deployment without relying on motorized transportation (such as a car). BEECN volunteers do this within the deployment timeframe of 24 to 48 hours following a disaster.
# Be willing and capable of fulfilling the BEECN volunteer responsibilities indicated in BEECN Guidelines section concerning [[BEECN Volunteers#BEECN Cohort Responsibilities|BEECN Cohort Responsibilities]].
 
# Sign the [[PBEM Volunteer Code of Conduct]], and follow the procedures indicated in this Guidelines manual.
b. Pass a criminal background check at PBEM’s expense.
 
1. A volunteer may not be considered for BEECN service if she or he has been convicted of a crimeclassified as: a Class A Felony; a Class B Felony; any sex crime requiring registration; or stalking.
 
2. All rules governing background checks for BEECN volunteers are identical to the rules governing background checks for NET volunteers. See NET Guidelines, Sections 200.20
 
and 300.15.a.
 
c. Be willing and capable of fulfilling the BEECN volunteer responsibilities indicated in Section
 
d. Sign the Code of Conduct applicable to BEECN volunteers (Appendix A), and follow the procedures indicated in this Guidelines manual.


=== Relevant BEECN Volunteer Experience and Prior Training ===
=== Relevant BEECN Volunteer Experience and Prior Training ===
a. Only volunteers staffing fire station Go-Kits in the BEECN program need to have an Amateur Radio license and experience with amateur radio operations. Volunteers staffing BEECN sites use a push-to-talk radio and do not require an Amateur Radio license.
b. BEECN volunteers do not need to be First Aid certified, as they are not expected to provide medical treatment. However, each BEECN cache is stocked with First Aid supplies and PBEM encourages BEECN volunteers to have or receive First Aid certification. PBEM will endeavor to obtain this training for BEECN volunteers.
c. BEECN volunteers can also have a background in CERT/NET training, but this is not required. If a BEECN volunteer would like to receive NET training, Portland NET will expedite that individual’s
application into the NET program. d. Other skill competencies relevant to volunteering for the BEECN program include: public speaking, leadership/personnel management, and mental health/crisis counseling.


# Only volunteers staffing [[Operations at Fire Stations#Orange Go-Kits|fire station Go-Kits]] in the BEECN program need to have an Amateur Radio license and an [[ARO qualification]]. Volunteers staffing BEECN sites use a push-to-talk radio and do not require an Amateur Radio license.
# BEECN volunteers do not need to be first aid certified as they are not expected to provide medical treatment. However, each BEECN cache is stocked with first aid supplies and PBEM encourages BEECN volunteers to have or receive first aid certification. PBEM will endeavor to obtain this training for BEECN volunteers.
# BEECN volunteers can also have a background in CERT/NET training, but this is not required. If a BEECN volunteer would like to receive NET training, PBEM will expedite that individual’s application into the NET program.
# Other skill competencies relevant to volunteering for the BEECN program include: public speaking, leadership/personnel management, mental health crisis de-escalation, and crowd management.
=== BEECN Training ===
=== BEECN Training ===
PBEM will provide training to designated BEECN volunteers instructing on the deployment and use of BEECN equipment on an as-needed basis. PBEM encourages members of a BEECN Cohort to teach each other in the use of equipment when possible.
PBEM will provide training to designated BEECN volunteers instructing on the deployment and use of BEECN equipment on an as-needed basis. PBEM encourages members of a BEECN Cohort to teach each other in the use of equipment when possible. Required and optional training is included in the position descriptions of each BEECN volunteer.
 
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=== BEECN Volunteer Cohorts ===
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a. Each BEECN should have a cohort of no fewer than eight volunteers who are trained and familiar with the BEECN cache.
 
b. One of the eight in a cohort will be the Cohort Coordinator for that BEECN cohort. The responsibilities of the Coordinator are described in 100.35: BEECN Cohort Coordinators.
 
c. A cohort is divided into two shifts (Shift A and Shift B) of four volunteers each. The intention is that in an actual emergency deployment, each shift will work for eight hours maximum and switch to


the other shift at the end of eight hours. See Section 300.10 on operational periods and shifts.
== BEECN Volunteer Teams ==
[[File:BEECN_Volunteer_Shifts.png|thumb|400x400px|''Figure 1: The structure of a BEECN team.'']]
=== BEECN Team Responsibilities ===
Each BEECN Team has the following responsibilities:


d. Shift A and Shift B are further divided between two Primary Volunteers and two Backup Volunteers. If a Primary Volunteer is injured or for some other reason cannot deploy the BEECN, Backup
# No less than monthly, a team member does a sight check of the cache to ensure it is secure and has not been damaged or significantly tampered with, and that the tarp over it is still on tight (if the cache is outdoors). The check should '''''always''''' be logged in the [[BEECN Journaling System]].
# No less than quarterly, inventory the contents of the cache through the [[BEECN Journaling System]]. Many caches include inventory forms to aid in the inventory process.
# No less than annually, participate in a BEECN activation exercise. PBEM will coordinate an exercise in the area of the BEECN once a year, but will coordinate more activation exercises at the request of a cohort as resources allow.
# In the event of a major earthquake, proceed with BEECN operations as described in [[Operations at BEECN Sites]] (which is also reflected in the [[VSF 14.01.01: BEECN Volunteer|volunteer position description]] for BEECN volunteers).
=== BEECN Volunteer Team Organization ===


Volunteers are available to fill in or take over deployment responsibilities. See Figure 1: Cohort Organization.
# Each BEECN should have a team of no fewer than eight volunteers who are trained and familiar with the BEECN cache.
# One of the eight in a team will be the Coordinator for that BEECN team. The responsibilities of the Coordinator are described in the section titled BEECN Team Coordinators and also reflected in that [[VSF 14.01.02: BEECN Coordinator|volunteer position description]].
# For operations, a team is divided into two shifts (Shift A and Shift B). The intention is that in an emergency deployment, each shift will work for eight hours maximum and relay to the other shift at the end of eight hours. See [[Operations at BEECN Sites#BEECN Operational Periods and shifts|Operational Periods and Shifts]].


[[File:BEECN_Volunteer_Shifts.png|400px]]    [[Media:BEECN Volunteer Shifts.png|Figure 1 Cohort Organization]]
==== BEECN Team Coordinators ====
BEECN Coordinators have no field authority greater than other BEECN volunteers, but are responsible for organizing their cohort during blue sky periods. Responsibilities of the Team Coordinator include:


=== BEECN Cohort Coordinators ===
# Use contact information provided by PBEM to keep other volunteers assigned to the BEECN resource organized as a team.
Cohort Coordinators have no field authority greater than other BEECN volunteers, but are responsible for organizing their cohort. Responsibilities of the Cohort Coordinator include:
# On behalf of their team, serving as a point of contact for:
#* PBEM; whose staff will contact the Team Coordinator to inform of BEECN drills or exercises, policy changes, or any other information relevant to the BEECN program.
#* The [[VSF 14.01.03: BEECN District Coordinator|BEECN District Coordinator]] (if one is assigned);
#* The owner/manager of the property hosting the cache. The Coordinator should contact the property owner/manager when BEECN exercises are scheduled.
# Organizes and leads deployment planning for their team, which includes completing the [[Operations at BEECN Sites#Deployment Planning: the BEECN Response Framework|BEECN response framework]] annually.
# Ensure team members are prepared to carry out responsibilities as indicated in [[Operations at BEECN Sites]].
# Ensuring that the team has no fewer than eight members, and recruiting new members from the immediate neighborhood as needed.
# Providing PBEM with program feedback, recommendations, and resource requests as appropriate.
# Schedule regular activities around the BEECN, such as equipment checks and inventories.
# Encourage BEECN volunteers to participate in regular exercises.
# Ensuring that the team responsibilities described in [[BEECN Volunteers#BEECN Team Responsibilities|BEECN Team Responsibilities]] are carried out.
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a. Serving as PBEM’s point of contact for a BEECN’s cohort. PBEM will contact this individual to inform of BEECN drills or exercises, policy changes, or any other information relevant to the BEECN program. The Cohort Coordinator is responsible for relaying this information to cohort members.
== Fire Station Volunteer Teams ==
[[File:2013.05.22.PACE Setter (9).jpg|thumb|''Volunteering at a fire station during a 2013 BEECN exercise.'']]
A fire station volunteer is a specialized [[VSF 02.02: Fire Station HAM|Amateur Radio Operator (ARO)]], '''''or''''' a [[VSF 14.01.04: Fire Station UHF Volunteer|non-licensed volunteer]] partnering with the ARO. Fire station volunteers also form an optimal team of six or more for each fire station. Fire station volunteers are responsible for relaying messages from BEECNs to the EOC during deployments and exercises and are fundamental to BEECN operations. Therefore, a BEECN team should know who the fire station volunteer is who will be relaying their messages. The responsibilities of fire station volunteers are described in their volunteer position descriptions and in the page [[Operations at Fire Stations|Operations at Fire Stations.]]


b. Serving as the point of contact for the owner/manager of the property hosting the cache. The Coordinator should contact the property owner/manager when BEECN exercises are scheduled.
Like BEECN Teams, Fire Station teams should appoint a [[BEECN Volunteers#BEECN Team Coordinators|BEECN Team Coordinator]] to help keep them organized.
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c. Working with cohort members to plan out shift and primary/backup volunteer designations for operations.
== Spontaneous Volunteers (SUVs) at BEECNs ==
In the aftermath of an earthquake, PBEM anticipates that neighbors will emerge to help other neighbors. Some of these spontaneous volunteers may appear at BEECN sites and offer to help BEECN volunteers.


d. Ensuring that cohort volunteers feel comfortable with using the cache equipment, can deploy the BEECN competently, and that all volunteers understand their role and responsibilities in the event of a BEECN deployment.
After an earthquake, '''[[Spontaneous Unaffiliated Volunteers (SUVs)]]'''—those who show up without prior training or affiliation—can be a valuable resource at BEECN sites, ''if managed appropriately''. The key is to assign tasks that:


e. Ensuring that the cohort has no fewer than eight members, and recruiting new members from the immediate neighborhood as needed.
# Do not require prior training or credentials
# Support the mission of the BEECN site without compromising its integrity or safety
# Free up trained personnel for specialized roles
A member or members of a BEECN Team may want to consider taking a second VSF as [[VSF 15.03.02: SUV Intake]].


f. Providing PBEM with program feedback, recommendations, and resource requests as appropriate.
=== Appropriate BEECN roles for SUVs ===
'''Logistics & Site Support'''


g. Ensuring that the cohort responsibilities described in 100.40: BEECN Cohort Responsibilities are carried out, and the results of audits and exercises are relayed to PBEM.
* '''Queue management''': Help organize and direct people forming lines to request help or information.
* '''Foot traffic control''': Prevent congestion around the BEECN tent or radio operators.
* '''Set-up & Tear-down assistance''': Help erect shade structures, signage, or tables under supervision.


=== BEECN Cohort Responsibilities ===
'''Information Sharing'''
Each BEECN Cohort has the following responsibilities:


a. No less than monthly, do a sight check of the cache to ensure it is secure and has not been damaged or significantly tampered with, and that the tarp over it is still on tight (if the cache is outdoors). There is no need to inform PBEM of this check unless there is damage or other issues to report.
* '''Greeter / triage screener''': Welcome people and explain what BEECN does (with a provided script).
* '''Signage holding''': Stand at intersections with directional signs pointing to the BEECN site.
* '''Runner / messenger''': Relay written messages between volunteers at the site or deliver updates to nearby partner locations.


b. No less than quarterly, inventory the contents of the cache using the inventory forms included inside the cache. The completed inventory form should be logged online at:
'''Care & Comfort'''


<nowiki>https://www.portlandoregon.gov/pbem/65758</nowiki>.
* '''Child distraction helper''': Supervise games, coloring sheets, or storytelling to occupy kids waiting with families.
* '''Elder or mobility assistance''': Provide seating or help individuals move safely through the site.


c. No less than annually, participate in a BEECN activation exercise. PBEM will coordinate an exercise in the area of the BEECN once a year, but will coordinate more activation exercises at the request of a cohort as resources allow.
'''Crowdsourced Observation'''


d. In the event of a major earthquake, proceed with BEECN operations as described in Section 300.
* '''Damage Spotter''' ''(under supervision)'': Document visible damage nearby using a paper form or their own phones.
* '''Rumor logging''': Record what people say they’ve heard (to help volunteers track misinformation).


=== Fire Station Cohorts ===
=== Boundaries for BEECN SUVs ===
A Fire Station volunteer (“FS volunteer”) is a specialized Amateur Radio Operator (ARO), OR a non-licensed volunteer assisting the ARO, who works independently of BEECN cohorts and communicates with the Portland Emergency Coordination Center (ECC).Fire Station volunteers also form a cohort of eight for each fire station. Each shift requires one primary and one backup ARO. Fire Station Volunteers are responsible for relaying messages from BEECNs to the ECC during deployments and exercises and are fundamental to BEECN operations. Therefore, a BEECN cohort should know who the Fire Station Volunteer is who will be relaying their messages. The responsibilities of Fire Station Volunteers are described in [[Operations: Fire Stations]]
SUVs should not:


=== BEECN Volunteers and Portland Neighborhood Emergency Teams ===
* Use or operate radios
a. BEECN volunteers and NETs operate independent of each other’s authority and are not under each other’s chain of command.
* Relay official messages
* Enter supply caches
* Access sensitive documents or patient information


b. PBEM encourages BEECN cohorts to meet with regularly with their local NETs, and to be familiar with their Operations Plans.
* Be left unsupervised in roles with safety risks
 
c. One person may be both a NET and BEECN volunteer. NETs respond immediately following a major disaster, while BEECN volunteers operate 24 to 48 hours following an earthquake. Therefore, a volunteer can plausibly be part of both programs, and PBEM encourages volunteer participation in both.
 
=== Indemnification of BEECN Volunteers ===
Subject to the conditions and limitations of the Oregon Constitution and Oregon Tort Claims Act, ORS 30.260 through 30.300, the City shall indemnify, defend and hold harmless BEECN or FS volunteers for any tort claim arising out of a BEECN/FS volunteer’s act or omission within the course and scope of the volunteer’s duties while the volunteer is performing emergency service activities under the direction of PBEM in connection with a state of emergency declared under ORS 401.309, or during a state of public health emergency proclaimed under ORS 433.441, or while the volunteer is engaged in training being conducted or approved by PBEM for the purpose of preparing the volunteer to perform emergency services, or while a volunteer is participating in non-emergency deployment activities with PBEM’s prior approval.