MyImpact Volunteer Portal FAQ: Difference between revisions
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GlennDevitt (talk | contribs) m →I do not see my Activity listed. Where is it?: clarified that this is on the Hours tab |
GlennDevitt (talk | contribs) →The Deployment or Training Opportunity I want is not listed. Where is it?: Added mobile app screen cap, and tweaked details in the instructions. |
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== I do not see NET/BEECN/PBEM info when I log in. What's up? == | == I do not see NET/BEECN/PBEM info when I log in. What's up? == | ||
This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https:// | This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https://siteguide.betterimpact.com/en/articles/9893920-merge-duplicate-profiles here]. Your NET profile is associated with the organization ''Portland Bureau of Emergency Management''. | ||
==How do I sign up for trainings, meetings, deployments, etc.?== | ==How do I sign up for trainings, meetings, deployments, etc.?== | ||
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*''App:'' Opportunities > Select the item you want > Sign up | *''App:'' Opportunities > Select the item you want > Sign up | ||
== The Deployment or Training Opportunity I want is not listed. Where is it? == | |||
There are two likely reasons: | |||
[[File:Opportunity List filter section.png|alt=Screen cap of the Opportunities > List screen illustrating the checkbox used to hide activities that are full.|thumb|Desktop website: The display toggle option for Opportunities that are full.]] | |||
[[File:Opportunity List filter section - mobile app.png|thumb|Mobile app: The display toggle option for Opportunities that are full.]] | |||
1) The '''activity is full'''. On the website/desktop, in the Opportunities > [https://app.betterimpact.com/Volunteer/Schedule/SignupFromCalendar Calendar View], activities that are full are not displayed, to reduce clutter. To view activities that are full, switch to the [https://app.betterimpact.com/Volunteer/Schedule/Opportunities List view]. When all slots for an activity are full, the SHIFTS column there indicates 0. | |||
2) You are not '''qualified''' for the activity. For example, if you do not have current CPR certification on file in MIP, the system will not display Wilderness First Aid (WFA) trainings because CPR is required to sign up. See ([[MyImpact Volunteer Portal FAQ#How do I get certifications added to my MIP profile?|How do I get certifications added to my MIP profile?]]) | |||
== The Deployment or Training Opportunity I want is full. What can I do? == | == The Deployment or Training Opportunity I want is full. What can I do? == | ||
If a '''Deployment''' is full, that means the need has been satisfied and additional NETs should not respond. Thank you for your willingness to help, but your fellow volunteers already have it covered. | If a '''Deployment''' is full, that means the need has been satisfied and additional NETs should not respond. Thank you for your willingness to help, but your fellow volunteers already have it covered. | ||
If a '''Training''' is full, there might be a back-up list button | If a '''Training''' is full, there ''might'' be a back-up list button. In some cases it is not practical or necessary for PBEM to open a backup list for a particular activity. | ||
[[File:MIP Opportunity Back-up List Button.png|alt=MIP Opportunity Back-up List Button|left|frameless]] | [[File:MIP Opportunity Back-up List Button.png|alt=MIP Opportunity Back-up List Button|left|frameless]] | ||
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*''Website:'' Hours tab > Select Activity > Enter time | *''Website:'' Hours tab > Select Activity > Enter time | ||
*''Using [https:// | *''Using [https://www.betterimpact.tv/my-impact/ the app]'' | ||
**''in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | **''in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | ||
**''after service:'' Taps ''Logging'' > ''Hours'' > ''Portland Bureau of Emergency Management'' > then select the activity and make your entry | **''after service:'' Taps ''Logging'' > ''Hours'' > ''Portland Bureau of Emergency Management'' > then select the activity and make your entry | ||
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== How do I edit or delete a previous time entry? == | == How do I edit or delete a previous time entry? == | ||
You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [mailto:net@portlandoregon.gov net@portlandoregon.gov] | You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [mailto:net@portlandoregon.gov net@portlandoregon.gov] | ||
== How do I get certifications added to my MIP profile? == | == How do I get certifications added to my MIP profile? == | ||
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# Next to the appropriate field, choose the '''Select''' button and upload your PDF file. | # Next to the appropriate field, choose the '''Select''' button and upload your PDF file. | ||
# You're done! PBEM reviews and accepts certificate uploads in batches. When that happens, your new certificate(s) will automatically be noted in your profile page. We will not notify you, because none of us want more silly, transactional emails, do we? | # You're done! PBEM reviews and accepts certificate uploads in batches. When that happens, your new certificate(s) will automatically be noted in your profile page. We will not notify you, because none of us want more silly, transactional emails, do we? | ||
If you have additional '''relevant''' certifications that are not listed such as advanced ICS or a medical license, email them to [mailto:Net@portlandoregon.gov?subject=Advanced ICS certificate net@portlandoregon.gov]. Note that PBEM only tracks certifications that are related to '''a deployable NET role''', or are '''prerequisite for additional advanced training'''. For example, naloxone training is not tracked, while CPR/AED is. | Please note that for FEMA trainings, an Unofficial Transcript cannot be accepted. The reason is that the State requires actual certificates for prerequisite trainings in order to enroll in more advanced classes. | ||
If you have additional '''relevant''' certifications that are not listed, such as advanced ICS or a medical license, email them to [mailto:Net@portlandoregon.gov?subject=Advanced ICS certificate net@portlandoregon.gov]. Note that PBEM only tracks certifications that are related to '''a deployable NET role''', or are '''prerequisite for additional advanced training'''. For example, naloxone training is not tracked, while CPR/AED is. | |||
== How do I upload a new ID photo? == | == How do I upload a new ID photo? == | ||
See [[ID Photos]]. | See [[ID Photos]]. | ||
== How do I change or add my VSF specialties? == | |||
# [https://pbem.link/miplogin Log in to MIP]. | |||
# Select '''My Profile'''. | |||
# Select '''Qualifications'''. | |||
# Select your desired '''VSF: Primary''' and '''VSF: Secondary''' fields. Scroll to the bottom and Save. | |||
# PBEM reviews submitted requests in batches periodically, and approves them if you have any required certifications or training. In other words, a person cannot select 11.04.Food Unit Lead if they have not uploaded a current Food Handler's Card. To upload certifications, see [[MyImpact Volunteer Portal FAQ#How do I get certifications added to my MIP profile?|How do I get certifications added to my profile?]] | |||
# New/updated ID cards are issued only when your current card expires, with the exception of Team Leader elections. This helps constrain program expenses. | |||
Print card | |||
==Qualifications & VSFs== | ==Qualifications & VSFs== | ||
