2023-2024 NET Program Realignment: Difference between revisions

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Hello! Jeremy Van Keuren here This page is composed in the [[wikipedia:First-person_narrative|first person]] so I can type and edit faster.
Hello! Jeremy Van Keuren here This page is composed in the [[wikipedia:First-person_narrative|first person]] so I can type and edit faster.
After reviewing this page and/or the embedded video, please provide feedback at the survey located at: <u>'''https://app.smartsheet.com/b/form/93a3779358154fb1b61dbba48a7671bb'''</u>. '''We will accept feedback ''only'' through the survey on these proposals.''' Feedback sent as email, telegram, or [[wikipedia:Flag_semaphore|semaphore]] will not be reviewed


== Summary ==
== Summary ==
This page presents a proposal for realigning elements of PBEM's volunteer programming (which includes NETs, BEECN, and ATVs). '''The objectives of these changes would be to:'''
This page presents a proposal for realigning elements of PBEM's volunteer programming (which includes NETs, BEECN, and [https://volunteerpdx.net/index.php/Volunteer_Statuses#Affiliated_Team_Volunteers_(ATVs) ATV]s). '''The objectives of these changes would be to:'''


* Address the fall-off of meeting attendance at routine NET Team Meetings;
* Address the fall-off of meeting attendance at routine NET Team Meetings;
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* Encourage the growth and development of block-scale neighborhood teams.
* Encourage the growth and development of block-scale neighborhood teams.
Two other important notes about this proposal:  
Two other important notes about this proposal:  
{{#ev:vimeo|883117830|350|right|'''''Video: November 08 2023 Realignment Presentation. If the embed doesn't work, [https://vimeo.com/883117830 here is the direct link]'''''|frame}}


* The ideas here are reflected in what NETs are already doing and what NETs have asked PBEM to do;
* The ideas here are reflected in what NETs are already doing and what NETs have asked PBEM to do;
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* A [[wikipedia:Gamification|"gamified"]] process of neighborhood preparedness, such as has been done [https://app.smartsheet.com/b/publish?EQBCT=9094103decb2475885daa0b03ac13496 with the BEECN program];
* A [[wikipedia:Gamification|"gamified"]] process of neighborhood preparedness, such as has been done [https://app.smartsheet.com/b/publish?EQBCT=9094103decb2475885daa0b03ac13496 with the BEECN program];
* Development of key [[Volunteer Support Functions Introduction and Directory|Volunteer Support Functions (VSFs)]].
* Development of key [[Volunteer Support Functions Introduction and Directory|Volunteer Support Functions (VSFs)]].
=== Note concerning equity and accessibility ===
During the presentation on these realignment ideas on 11/08, I heard (and saw in the chat) a lot of feedback around concerns for equity and accessibility considerations for both this proposal and the NET program at large. I think that topic needs to be tackled as its own thing, so I am proposing a workgroup of NET volunteers to begin meeting with me starting in January 2024. If you're interested, please indicate that on the feedback survey and I'll put you on the list. My plan is also to involve Portland's [https://www.portland.gov/officeofequity Office of Equity and Human Rights] in the conversation.


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Since NET's founding in [https://www.youtube.com/watch?v=iqu132vTl5Y 1994], the threat of a Cascadia Subduction Zone earthquake drove urgency behind disaster preparedness and response programming. That threat remains. But a new fighter has entered the ring: extreme weather events caused by climate change. Extreme weather, such as heat domes and snow storms, have (and will continue to) take lives and result directly in more NET volunteers deployed for more hours.
Since NET's founding in [https://www.youtube.com/watch?v=iqu132vTl5Y 1994], the threat of a Cascadia Subduction Zone earthquake drove urgency behind disaster preparedness and response programming. That threat remains. But a new fighter has entered the ring: extreme weather events caused by climate change. Extreme weather, such as heat domes and snow storms, have (and will continue to) take lives and result directly in more NET volunteers deployed for more hours.


In the immediate post-COVID era, January 2022 to October 2023, NETs logged approximately 3,917 deployment hours. That includes planned deployments, such as serving as parade guides and first aid response at the Rose Festival or fire fuel mitigation.<span style="background:#FFFF00; color:#FFFF00">.</span><span style="background:#FFFF00">'''61% of those deployment hours were logged in response to events caused by extreme weather.'''</span><span style="background:#FFFF00; color:#FFFF00">.</span> When I started at PBEM in 2012, that percentage was closer to 10%. And the percent attributable to extreme weather events is likely only to climb.
From January 2022 to October 2023, NETs logged approximately 3,917 deployment hours. That includes planned deployments, such as serving as parade guides and first aid response at the Rose Festival or fire fuel mitigation.<span style="background:#FFFF00; color:#FFFF00">.</span><span style="background:#FFFF00">'''61% of those deployment hours were logged in response to events caused by extreme weather.'''</span><span style="background:#FFFF00; color:#FFFF00">.</span> When I started at PBEM in 2012, that percentage was closer to 10%. And the percent attributable to extreme weather events is likely only to climb.
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=== Organizational changes ===
=== Organizational changes ===
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Any organizational restructuring should imply a restructuring of resources as well. Though nothing is set in stone, we should prepare ourselves to have less access to resources in the immediate future, and also prop up the [https://friendsofportlandnet.org/ Friends of Portland NET] for fundraising more if, for no other reason, than a fiscal backstop. [[wikipedia:The_Ant_and_the_Grasshopper|We must be ants, not grasshoppers.]] ''However'', few teams are cozy enough with their neighbors to fundraise for their teams, and PBEM/NET needs to encourage a higher level of direct engagement with neighbors at the block-scale level.
Any organizational restructuring should imply a restructuring of resources as well. Though nothing is set in stone, we should prepare ourselves to have less access to resources in the immediate future, and also prop up the [https://friendsofportlandnet.org/ Friends of Portland NET] for fundraising more if, for no other reason, than a fiscal backstop. [[wikipedia:The_Ant_and_the_Grasshopper|We must be ants, not grasshoppers.]] ''However'', few teams are cozy enough with their neighbors to fundraise for their teams, and PBEM/NET needs to encourage a higher level of direct engagement with neighbors at the block-scale level.
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=== Revisiting the purpose of a NET ''team'' ===
=== Revisiting the purpose of a NET ''team'' ===
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| [https://kathmandupost.com/national/2022/07/10/locals-are-first-responders-during-disasters-but-they-are-ill-equipped-and-untrained Locals are first responders during disasters but they are ill-equipped and untrained]</ref> PBEM staff have also heard consistently from NETs that they want to connect more with the community on their street/floor/block level, but they don't feel entirely sure how to do that or how to keep those non-NET neighbors engaged.
| [https://kathmandupost.com/national/2022/07/10/locals-are-first-responders-during-disasters-but-they-are-ill-equipped-and-untrained Locals are first responders during disasters but they are ill-equipped and untrained]</ref> PBEM staff have also heard consistently from NETs that they want to connect more with the community on their street/floor/block level, but they don't feel entirely sure how to do that or how to keep those non-NET neighbors engaged.
If we accept that the primary reasons for meeting as a team are earthquake response planning and training/socializing, then we should structure NET to facilitate those activities.
If we accept that the primary reasons for meeting as a team are earthquake response planning and training/socializing, then we should structure NET to facilitate those activities.
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=== A few of the NET program's known issues ===
=== A few of the NET program's known issues ===
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* '''Team Service Area boundaries are not logical.''' For over 20 years, teams have organized by neighborhood association boundaries. But if we decide that a team's response area is for earthquake response, we cannot expect even a well organized and highly trained group of NETs to take on the area encompassed by even a small neighborhood association. The average Portland neighborhood is 2.5 square miles and has 16,000 people living in it. A robust NET of 30 highly trained volunteers would immediately spread themselves too thin.
* '''Team Service Area boundaries are not logical.''' For over 20 years, teams have organized by neighborhood association boundaries. But if we decide that a team's response area is for earthquake response, we cannot expect even a well organized and highly trained group of NETs to take on the area encompassed by even a small neighborhood association. The average Portland neighborhood is 2.5 square miles and has 16,000 people living in it. A robust NET of 30 highly trained volunteers would immediately spread themselves too thin.
* '''NETs want to engage with the neighbors who live around them.''' Related to the Service Area issue, Glenn and I hear consistently from NETs that they want to help get their immediate neighborhoods prepared. That is, the level of the block, the street, or (in the case of apartment/condo buildings) the floor. But PBEM has not provided clear and engaging paths to doing that.
* '''NETs want to engage with the neighbors who live around them.''' Related to the Service Area issue, Glenn and I hear consistently from NETs that they want to help get their immediate neighborhoods prepared. That is, the level of the block, the street, or (in the case of apartment/condo buildings) the floor. But PBEM has not provided clear and engaging paths to doing that.
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== Program Realignment Proposals ==
== Program Realignment Proposals ==
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I'll take these one at a time...
I'll take these one at a time...
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=== Centralized Deployments ===
=== Centralized Deployments ===
'''Nothing changes here.''' This is when the city has some kind of emergency or event that fully trained/active NETs can help at. PBEM organizes and leads the deployment.
'''Nothing changes here.''' This is when the city has some kind of emergency or event that fully trained/active NETs can help at. PBEM organizes and leads the deployment (though we might detail a NET TL to lead on the scene).
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=== BEECN ===
=== BEECN ===
'''Nothing changes here''' either, at least for now. BEECN program goes on as it has. BEECN volunteers continue to operate independently of NET.
'''Nothing changes here''' either, at least for now. BEECN program goes on as it has. BEECN volunteers continue to operate independently of NET.
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=== Training Centers ===
=== Training Centers ===
[[File:Hillsdale.jpg|alt=Hillsdale NET after a training event.|thumb|350x350px|''NETs at Maplewood Elementary School. Maplewood and Hayhurst were joined with volunteers from other SW NET teams.'']]
This might confuse folks a bit because '''a Training Center is a role for a ''person'', not a place.''' Calling this role a "training center" puts the parlance in line with organizations such as [https://goto.hsi.com/safety-management-software?leadsourcelvl1=MKT+-+Google+Adwords&leadsourcelvl2=EHS+-+US+-+Search&leadsourcelvl3=safety-management-software&kw=safety%20training%20programs&cpn=19753733452&utm_term=safety%20training%20programs&utm_campaign=SMS+-+US+-+Search+-+EHS+Essentials&utm_source=adwords&utm_medium=ppc&hsa_acc=5110386882&hsa_net=adwords&hsa_cam=19753733452&hsa_ad=652468232856&hsa_kw=safety%20training%20programs&hsa_grp=147979472832&hsa_mt=b&hsa_ver=3&hsa_src=g&hsa_tgt=aud-470099037279:kwd-14027133&gclid=Cj0KCQiAr8eqBhD3ARIsAIe-buNZGM0PqhVO2p1ufMbrJ-BCnt8VdGKCmwYwO1CO7nAVW7AJEIDD7hIaApwrEALw_wcB HSI]. Glenn, for example, is an HSI Training Center.<ref>If you're wondering, HSI is the organization through which PBEM certifies for Stop the Bleed, First Aid, Wilderness First Aid, and a smattering of other stuff.</ref> In that role, he can schedule HSI classes, assign instructors, and certify trainees. It's the same idea here, but for Portland NET. The role would be available to any active NET volunteer in good standing.
This might confuse folks a bit because '''a Training Center is a role for a ''person'', not a place.''' Calling this role a "training center" puts the parlance in line with organizations such as [https://goto.hsi.com/safety-management-software?leadsourcelvl1=MKT+-+Google+Adwords&leadsourcelvl2=EHS+-+US+-+Search&leadsourcelvl3=safety-management-software&kw=safety%20training%20programs&cpn=19753733452&utm_term=safety%20training%20programs&utm_campaign=SMS+-+US+-+Search+-+EHS+Essentials&utm_source=adwords&utm_medium=ppc&hsa_acc=5110386882&hsa_net=adwords&hsa_cam=19753733452&hsa_ad=652468232856&hsa_kw=safety%20training%20programs&hsa_grp=147979472832&hsa_mt=b&hsa_ver=3&hsa_src=g&hsa_tgt=aud-470099037279:kwd-14027133&gclid=Cj0KCQiAr8eqBhD3ARIsAIe-buNZGM0PqhVO2p1ufMbrJ-BCnt8VdGKCmwYwO1CO7nAVW7AJEIDD7hIaApwrEALw_wcB HSI]. Glenn, for example, is an HSI Training Center.<ref>If you're wondering, HSI is the organization through which PBEM certifies for Stop the Bleed, First Aid, Wilderness First Aid, and a smattering of other stuff.</ref> In that role, he can schedule HSI classes, assign instructors, and certify trainees. It's the same idea here, but for Portland NET. The role would be available to any active NET volunteer in good standing.


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# '''A list of NET volunteers who want to be Training Centers:''' Glenn and I would need to put out a formal request for NET volunteers to become Training Centers. Our intention would be to get several, at least, in every geographic segment of Portland (North, Northwest, South/Southwest, Southeast, and East).  
# '''A list of NET volunteers who want to be Training Centers:''' Glenn and I would need to put out a formal request for NET volunteers to become Training Centers. Our intention would be to get several, at least, in every geographic segment of Portland (North, Northwest, South/Southwest, Southeast, and East).  
# '''Internal work on MIP signups:''' Glenn would need to program MIP to include this new volunteer role, and we would need an intake process for training events to put them on the calendar.
# '''Internal work on MIP signups:''' Glenn would need to program MIP to include this new volunteer role, and we would need an intake process for training events to put them on the calendar.
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=== Block-scale earthquake response teams ===
=== Block-scale earthquake response teams ===
[[File:Nerf Herder.jpg|alt=As the designated coordinator at PBEM, I was looking forward to changing my title to "NERF Herder" if the NERF acronym stuck. Alas, not everyone likes it. Yes, this is a nerdy in-joke.|thumb|''As the designated coordinator at PBEM, I was looking forward to changing my title to "NERF Herder" if the NERF acronym stuck. Alas, not everyone likes it. Yes, this is a nerdy in-joke. Also, I was tempted to paste Glenn's face on Princess Leia's, but even I have limits. But you know...that would have been funny.'']]
You might want to look at this: https://pdx-net.maps.arcgis.com/apps/instant/minimalist/index.html?appid=981884bdb38d4b5ba71e077c1db0e572[[File:Nerf Herder.jpg|alt=As the designated coordinator at PBEM, I was looking forward to changing my title to "NERF Herder" if the NERF acronym stuck. Alas, not everyone likes it. Yes, this is a nerdy in-joke.|thumb|''As the designated coordinator at PBEM, I was looking forward to changing my title to "NERF Herder" if the NERF acronym stuck. Alas, not everyone likes it. Yes, this is a nerdy in-joke. Also, I was tempted to paste Glenn's face on Princess Leia's, but even I have limits. But you know...that would have been funny.'']]
In the presentation, I refer to these as Neighborhood Earthquake Response Frameworks (NERFs), but that only somewhat belabored acronym is proving unpopular. We need to workshop it a little, it seems. But the ideas behind it haven't changed: As the section title implies, this is a curriculum where NET volunteers '''''have the option''''' of organizing their block scale communities.
In the presentation, I refer to these as Neighborhood Earthquake Response Frameworks (NERFs), but that only somewhat belabored acronym is proving unpopular. We need to workshop it a little, it seems. But the ideas behind it haven't changed: As the section title implies, this is a curriculum where NET volunteers '''''have the option''''' of organizing their block scale communities.


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I'll take this apart step by step:
I'll take this apart step by step:
 
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==== 1.) Team decides on a Team Service Area ====
==== 1.) Team decides on a Team Service Area ====
I've already drafted the policies that would govern how Team Service Area boundaries would be formed; '''you can read them at the [[Team Service Areas]] wiki page.'''
I've already drafted the policies that would govern how Team Service Area boundaries would be formed; '''you can read them at the [[Team Service Areas]] wiki page.'''
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* A contract in place to manage online mapping. We already have a GIS tech in mind, and he's the same person who designed all of [https://pdx-net.maps.arcgis.com/home/index.html these NET maps].
* A contract in place to manage online mapping. We already have a GIS tech in mind, and he's the same person who designed all of [https://pdx-net.maps.arcgis.com/home/index.html these NET maps].
* A date on the calendar by which all NETs who plan to develop a block scale earthquake response framework turn in their maps for review by PBEM and publication.
* A date on the calendar by which all NETs who plan to develop a block scale earthquake response framework turn in their maps for review by PBEM and publication.
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==== 2.) Initial community outreach ====
==== 2.) Initial community outreach ====
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* Get the Speakers Bureau running, which will allow NETs to request a preparedness instructor for a neighborhood meeting;
* Get the Speakers Bureau running, which will allow NETs to request a preparedness instructor for a neighborhood meeting;
* Create a guide on how to hold hybrid meetings for volunteers.
* Create a guide on how to hold hybrid meetings for volunteers.
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==== 3.) Conduct a Capacity Assessment of the neighborhood ====
==== 3.) Conduct a Capacity Assessment of the neighborhood ====
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* To decide what the content of a Capacity Assessment worksheet is and deciding what planning steps are relevant enough to go on it;
* To decide what the content of a Capacity Assessment worksheet is and deciding what planning steps are relevant enough to go on it;
* To design the Capacity Assessment worksheet and guidance for NETs on how to use it.
* To design the Capacity Assessment worksheet and guidance for NETs on how to use it.
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'''From the Capacity Assessment comes two products:'''
'''From the Capacity Assessment comes two products:'''


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* To design an input system that would extract Capacity Planning data and post it as a dashboard;
* To design an input system that would extract Capacity Planning data and post it as a dashboard;
* The dashboard, designed similarly to the BEECN dashboard.
* The dashboard, designed similarly to the BEECN dashboard.
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==== 4b.) Neighborhood Earthquake Response Frameworks (not NERFs?) ====
==== 4b.) Neighborhood Earthquake Response Frameworks (not NERFs?) ====
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* Automate linking Capacity Plans to a Response Framework template (should be easy to do with the software PBEM has access to).
* Automate linking Capacity Plans to a Response Framework template (should be easy to do with the software PBEM has access to).
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=== A Two Year Cycle ===
=== A Two Year Cycle ===
I envision this process of Assessment and Planning on a two year cycle. Over the course of two years, a neighborhood assesses, plans, and meets goals. At the end of two years, they re-assess, consider expanding or retracting their Service Area boundaries,<ref>''However'', I do also envision that teams would have the option of changing their Service Area boundaries at any time they choose.</ref> set new goals, and move forward.  
I envision this process of Assessment and Planning on a two year cycle. Over the course of two years, a neighborhood assesses, plans, and meets goals. At the end of two years, they re-assess, consider expanding or retracting their Service Area boundaries,<ref>''However'', I do also envision that teams would have the option of changing their Service Area boundaries at any time they choose.</ref> set new goals, and move forward.  
[[File:VSF Badges.jpg|alt=The VSF badges.|thumb|''The VSF badges.'']]
[[File:VSF Badges.jpg|alt=The VSF badges.|thumb|''The VSF badges.'']]
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=== How do ATVs and VSFs fit into this plan? ===
=== How do ATVs and VSFs fit into this plan? ===
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* To finalize policies governing ATVs and ATV status;
* To finalize policies governing ATVs and ATV status;
* Volunteer position descriptions for key VSFs, such as medical response, communications, and search and rescue.
* Volunteer position descriptions for key VSFs, such as medical response, communications, and search and rescue.
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== Timeline ==
== Timeline ==
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* Complete volunteer position descriptions on key VSFs such as comms, medical, etc. so that NETs can assign them to ATVs.
* Complete volunteer position descriptions on key VSFs such as comms, medical, etc. so that NETs can assign them to ATVs.
* Complete online surveying tools for Capacity Assessment, Capacity Planning, and response frameworks.
* Complete online surveying tools for Capacity Assessment, Capacity Planning, and response frameworks.
 
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<br/>[[File:BEECN Dashboard.png|alt=The BEECN dashboard is, essentially, a pilot for a Capacity Planning dashboard.|thumb|400x400px|''The BEECN dashboard is, essentially, a pilot and model for a Capacity Planning dashboard. You can have a closer look [https://app.smartsheet.com/b/publish?EQBCT=9094103decb2475885daa0b03ac13496 HERE]'']]
=== Phase 2 (these steps would happen in order) ===
=== Phase 2 (these steps would happen in order) ===


# PBEM calls for interested volunteers to declare themselves as Training Centers.
# PBEM calls for interested volunteers to declare themselves as Training Centers.
# [[File:BEECN Dashboard.png|alt=The BEECN dashboard is, essentially, a pilot for a Capacity Planning dashboard.|thumb|400x400px|''The BEECN dashboard is, essentially, a pilot and model for a Capacity Planning dashboard. You can have a closer look at:'' https://app.smartsheet.com/b/publish?EQBCT=9094103decb2475885daa0b03ac13496]]PBEM requests revised Team Service Areas.
# PBEM requests revised Team Service Areas.
# PBEM publishes the Training Center directory, and training events are managed through the calendar in MIP.
# PBEM publishes the Training Center directory, and training events are managed through the calendar in MIP.
# PBEM reviews revised Team Service Areas.
# PBEM reviews revised Team Service Areas.
# Response Framework dashboard goes live.
# Response Framework dashboard goes live.
 
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=== Phase 3 (these steps would happen concurrently) ===
=== Phase 3 (these steps would happen concurrently) ===


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* Block-scale teams head into their two-year cycle.
* Block-scale teams head into their two-year cycle.
* Groups of block-scale teams glom together (as an option) into federations of response teams.
* Groups of block-scale teams glom together (as an option) into federations of response teams.
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== Q&A from NET Volunteers ==
== Q&A from NET Volunteers ==
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===== Q: Will there be support for NETs who want to start a NERF but have no other nets in their immediate area? =====
===== Q: Will there be support for NETs who want to start a NERF but have no other nets in their immediate area? =====
A: Yes; essentially, that's the curriculum. The curriculum will assume that a NET is the only one in the service area, and it also will work for neighborhoods that have ''no'' NETs.
'''A:''' Yes; essentially, that's the curriculum. The curriculum will assume that a NET is the only one in the service area, and it also will work for neighborhoods that have ''no'' NETs.
 
===== Comment: My understanding is that our current NET groups really have three options... =====
...1) continue our NET group as it is, 2) let people know they can go to a block scale model, or 3) allow NETS to be unaffiliated and support PBEM deployments, attend trainings as they are able, yet be ready to self respond during a big earthquake event.
 
'''A:''' Yes, precisely.
 
'''Q:''' '''What problem is this intended to solve?...'''
 
... Where is the data to justify it?  This smells of someone looking to justify spending or building a palace in the sky rather than fixing a real problem.  Of course, if the problem cannot be articulated, the solution is intended serve an ulterior motive.
 
'''A:''' Yes, PBEM has been recruited by [[wikipedia:Illuminati|The Illuminati]] to use NET to cover up the JFK assassination and this is the first step. I've already started photoshopping NET hard hats on the grassy knoll and printing NET IDs that say "Clint Hill" on them. You found me out. But no seriously, I wrote a whole section answering this question, [https://volunteerpdx.net/index.php/2023-2024_NET_Program_Realignment#What_is_Driving_Realignment? please go back and read it]. Also, do you realize what happens if NETs don't approve these changes? ''I have less work to do.'' I'll bet you didn't expect "Creating more work for myself" as the breathtaking ulterior motive, did you?
 
===== Q: But NETs <u>will</u> self deploy in response to a windstorm, like the Columbus Day Storm! =====
'''A:''' Admittedly not impossible, but very unlikely. Hurricanes, for example, can and do knock out cell service (Hurricane Ian, with highest winds at 160 mph, positively murdered cell phone coverage...by comparison, high winds during the Columbus Day Storm were 170 mph near Portland). So yes, in that scenario, a self deployment is possible. But the storm would also need to sneak up on us, without warning. If we saw a storm like that coming (and we almost certainly would) we would prep teams for deployment and therefore it wouldn't be a self-deployment.
 
So sure...not impossible, but very unlikely. I would prefer to focus on the widespread self deployment we would need in the event of a CSZ quake, because that would be several magnitudes more complicated. If we can handle the earthquake, we can handle a windstorm.


== Notes and References ==
== Notes and References ==

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