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On the first point, a volunteer can train, study, and work to gain leadership skills. Similar to an Amateur Radio Operator (ARO) learning to operate a radio through training and experience, Team Leaders can learn the skills necessary for effective leadership. | On the first point, a volunteer can train, study, and work to gain leadership skills. Similar to an Amateur Radio Operator (ARO) learning to operate a radio through training and experience, Team Leaders can learn the skills necessary for effective leadership. | ||
Second, in NET, roles are filled by individuals with the skills, training, and experience that make them effective in that role. "Team Leader" is one of those roles, equal to other roles, and carried out by individuals with the leadership skillset. Importantly, this also means that the title of "Team Leader" does not imply coercive power over other Team Members. Nonetheless, though Team Leaders and Team Members are considered equal, a leadership role implies "followers". This will take us to the next Leadership | Second, in NET, roles are filled by individuals with the skills, training, and experience that make them effective in that role. "Team Leader" is one of those roles, equal to other roles, and carried out by individuals with the leadership skillset. Importantly, this also means that the title of "Team Leader" does not imply coercive power over other Team Members. Nonetheless, though Team Leaders and Team Members are considered equal, a leadership role implies "followers". This will take us to the next Leadership Concept. | ||
{{Quote|text=<big>'''''Leadership is a series of behaviors rather than a role for heroes.'''''|sign='' Margaret Wheatley''</big>}} | {{Quote|text=<big>'''''Leadership is a series of behaviors rather than a role for heroes.'''''|sign='' Margaret Wheatley''</big>}} | ||
=== Leadership Concept #2: What Do Followers Need? === | === Leadership Concept #2: What Do Followers Need? === | ||
Leaders have followers. In fact, you are a leader only if others follow. In NET, "follower" does not carry meanings of servility. Instead, followers are simply trained NET members and other volunteers with an assigned job or role other than leadership. | |||
According to leadership scholars Tom Rath and Barry Conchie, followers need four basic things from leaders: '''trust, stability, hope,''' and '''compassion.''' We will explore them in the context of NET leadership. | |||
Trust represents the basic currency between a leader and followers. Leaders build trust with followers through relationships, and trusted leaders follow through and do the things they say they will do (i.e. aligning actions with words). Leaders also build trust by facilitating cooperation between members of their team, impartially resolving conflict between others, giving honest feedback, being authentic, and checking in about concerns voiced by team members. | |||
Accountability factors into trust. A leader should justify their actions and decisions. Most important of all, a leader should take responsibility for their mistakes |