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Presentation Requests: Difference between revisions

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== Requests for Specific Advice ==
== Requests for Specific Advice ==
* ''"Where should I go after an earthquake?"''
* ''"Where should I go after an earthquake?"''
* ''"Can you create our business/school/family evacuation plan?"''
* ''"Can you create our business/school/family evacuation plan?"''
* ''"What exactly do I need to have in my personal kit?"''
* ''"What exactly do I need to have in my personal kit?"''


These kinds of questions seek prescriptive answers, and require analysis. Providing that kind of individualized advice is not the job of NETs. (Nor anyone at PBEM.) This is not meant to be mean or lazy. It is ''fantastic'' that your neighbors have the confidence in you to ask! However, NETs are trained to do the greatest good for the greatest number under all-hazard response protocols. Your team may, of course, choose to ''support'' any plan that a business, school, or other organization develops – ''if'' you decide to make it part of your team’s ops strategy among other competing interests, and ''if'' you consider the plan to be safe, and ''if'' scene size-up determines it actually is safe during an emergency.
These kinds of questions seek prescriptive answers, and require analysis. Providing that kind of individualized advice is not the job of NETs. (Nor anyone at PBEM.) This is not meant to be mean or lazy. It is ''fantastic'' that your neighbors have the confidence in you to ask! However, NETs are trained to do the greatest good for the greatest number under all-hazard response protocols. Your team may, of course, choose to ''support'' any plan that a business, school, or other organization develops – ''if'' you decide to make it part of your team’s ops strategy among other competing interests, and ''if'' you consider the plan to be safe, and ''if'' scene size-up during an emergency determines it safe for you to respond.


== Indemnification and Liability ==
== Indemnification and Liability ==
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== Constructive ways to decline providing individualized advice ==
== Constructive ways to decline providing individualized advice ==
 
''What to say:''
* ‘We cannot possibly understand all of your operational needs – and some of them are probably confidential. Therefore we are not qualified to offer specific advice.'
* ‘We cannot possibly understand all of your operational needs – and some of them are probably confidential. Therefore we are not qualified to offer specific advice.'
* ‘There are many factors that affect emergency response planning. As volunteers, we are trained to provide solid foundational education about emergency preparation, not specific solutions for ''any'' organization. We will help you help yourself!’
* ‘There are many factors that affect emergency response planning. As volunteers, we are trained to provide solid foundational education about emergency preparation, not specific solutions for ''any'' organization. We will help you help yourself!’
* ‘You are the person who is ideally suited to plan for your [students/family/colleagues]. And I want to provide holistic information so that you can figure out what is best for them and you.’
* ‘You are the person who is ideally suited to plan for your [students/family/colleagues]. And I want to provide holistic information so that you can figure out what is best for them and you.’


== Don't provide solutions, provide education ==
== NETs provide education, not individualized solutions ==
 
* ''What to say:'' ‘Based on our successful experience with organizations like yours, the best next step for your audience is to schedule our free, 60-75 minute interactive presentation titled ''Emergency Preparedness for You, Your Family, and Your '''Community'''''.’ (Note the intentional emphasis on Community.)
* This presentation is the foundational [[Speakers Bureau]] presentation. It is is best delivered in-person for a close-knit group, but also can be delivered online.
 
== How the public may request a presentation ==
Please channel the request through PBEM if it all possible by providing this link: https://pbem.link/eprep
 
When the request is received, PBEM will channel it to the nearby Team Leader(s).
 
=== Why use the form? ===
 
# It collects all the logistical information you will need.
# The form logs the request for PBEM's NET performance metrics, to support budget requests. '''Requests that are not counted are not funded.'''
 
== Requests for too-short presentations ==
Sometimes groups ask for a 15-minute presentation about how to prepare for emergencies. That simply is not enough time. Do not agree to it.


* What to say: ‘Based on my/our experience, the best next step for your audience is our 60-75 minute interactive presentation titled ''Emergency Preparedness for You, Your Family, and Your '''Community'''''.’ (Note the intentional emphasis on Community.) This presentation is the foundational [[Speakers Bureau]] presentation. It is is best delivered in-person for a close-knit group, but also can be delivered online. LMK if you do not have the link    to the slides and I’ll dig it up. ]
''What to say:'' ‘Spending only a few minutes on this important topic is not worth either of our time, and probably will not save any lives in an emergency. I would not want to create more questions than I answer, or provide a false sense of security by merely checking a couple of boxes.’
* ‘Spending only 15    minutes on this topic is not worth either of our time. I would not want to     create more questions than answers, or a false sense of preparedness by merely     checking a couple of boxes.’
* Most people understand and appreciate that immediately. If someone pushes back, our answer does not change. Consider something like, ‘I am delighted that you understand how critical emergency preparation is. And I appreciate your urgency and limited time. But like any useful education, delivering this information properly requires a little time. In fact the presentation we offer could easily fill an entire afternoon, but we have refined and compressed a LOT of information into those 60-75 minutes, and I promise that attendees will finish inspired to take action!
* Educators almost always understand     that immediately. But if someone pushes back, my answer does not change. I    say something like, ‘I am impressed and appreciate that you understand how     critical emergency preparation is, and I want to help. And like any useful     education, delivering it properly requires a little time. In fact the     presentation we offer could easily fill an entire afternoon, but we have refined     and compressed a LOT of information into those 60-75 minutes, and I’m sure    attendees will find it worthwhile.
*
* To channel the request    through PBEM, and ask all the preparatory questions, I suggest sending    them to the form: <nowiki>https://pbem.link/eprep</nowiki>    Then of course, when that request comes through I will channel it to you.    I would anyway, even if you hadn’t reached out first. :-)


== Presentation Blurb ==
== Presentation Blurb ==