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#'''Be aware of your surroundings:''' Always be aware of your surroundings and the parade route. Pay attention to where the parade is coming from and where it's going. Always stay alert and keep an eye out for potential hazards. If you notice something that could be dangerous, notify the Volunteer Coordination Center immediately. | #'''Be aware of your surroundings:''' Always be aware of your surroundings and the parade route. Pay attention to where the parade is coming from and where it's going. Always stay alert and keep an eye out for potential hazards. If you notice something that could be dangerous, notify the Volunteer Coordination Center immediately. | ||
#'''Know emergency procedures:''' Be familiar with the emergency procedures in case of an accident or an emergency situation. Know who to contact and what to do in such situations. | #'''Know emergency procedures:''' Be familiar with the emergency procedures in case of an accident or an emergency situation. Know who to contact and what to do in such situations. | ||
#'''Communicate with the public:''' If a vehicle is trying to cross the barricade, communicate with | #'''Communicate with the public:''' If a vehicle is trying to cross the barricade, communicate with the driver and explain the reason for the barricade. Be firm but polite, and ensure that people understand the importance of not driving through the barricade. Remember that you should not physically try to stop anyone from going through a barricade. | ||
#'''Be aware of your stuff:''' If you bring personal belongings, be thoughtful about where you place them and that you're in a distracting environment. If you've never seen [https://youtu.be/-BtRMxBYaqs?t=65 "Oliver!"] you might not know that streets abound with scruffy but charming musical urchins who will relieve you of your stuff if you look like an easy mark. Do not bring any valuable items with you. | #'''Be aware of your stuff:''' If you bring personal belongings, be thoughtful about where you place them and that you're in a distracting environment. If you've never seen [https://youtu.be/-BtRMxBYaqs?t=65 "Oliver!"] you might not know that streets abound with scruffy but charming musical urchins who will relieve you of your stuff if you look like an easy mark. Do not bring any valuable items with you. | ||
#'''If you need to use the restroom (or just need a break):''' If you are at a post alone, contact the VCC and request a runner to fill in at post while you're gone. If you have a partner, it's OK to leave post as long as your partner is remaining. | #'''If you need to use the restroom (or just need a break):''' If you are at a post alone, contact the VCC and request a runner to fill in at post while you're gone. If you have a partner, it's OK to leave post as long as your partner is remaining. | ||
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# If the motorist can demonstrate they live only a block or so away and they're trying to get home; ''and'' the parade itself has not yet started. | # If the motorist can demonstrate they live only a block or so away and they're trying to get home; ''and'' the parade itself has not yet started. | ||
# [[File:2024 Starlight Parade Passes.png|alt=Examples of parade passes that allow a vehicle through a barricade.|thumb|349x349px|''Examples of parade passes that allow a vehicle through a barricade.'']]If they have a parade pass that allows them through a barricade. | # [[File:2024 Starlight Parade Passes.png|alt=Examples of parade passes that allow a vehicle through a barricade.|thumb|349x349px|''Examples of parade passes that allow a vehicle through a barricade.'']]If they have a parade pass that allows them through a barricade. Those passes will be different for each parade, and information on them will be provided in an email to volunteers. | ||
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If an officer is visible, flag the officer down. If not, put information about the incident on the radio. You want to say in this order: | If an officer is visible, flag the officer down. If not, put information about the incident on the radio. You want to say in this order: | ||
# Your location (cross streets or nearest address); | |||
# Any vehicle description details you can get (color, make, model, license plate number); | |||
# Vehicle direction of travel; | |||
# Any driver description details you can provide (approximate age, gender, ethnicity). | |||
For example: | For example: | ||
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* '''FIRST,''' ''very'' quickly ask others in the crowd to assist the person experiencing the emergency (if they're not already); | * '''FIRST,''' ''very'' quickly ask others in the crowd to assist the person experiencing the emergency (if they're not already); | ||
* '''SECOND,''' contact | * '''SECOND,''' contact Emergency Coordination Center (use the Communications protocols). | ||
* '''THIRD,''' be prepared to answer the following questions: | * '''THIRD,''' be prepared to answer the following questions: | ||
** '''Best location:''' cross streets / below building sign / address or name of nearest building & directional (e.g. SE corner) | ** '''Best location:''' cross streets / below building sign / address or name of nearest building & directional (e.g. SE corner) | ||
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* Yell a warning/blow a whistle in the same direction the vehicle is heading if people are in immediate danger and need to take cover;{{#ev:vimeo|378692147|430|right|''Video: RUN > HIDE > FIGHT''|frame}} | * Yell a warning/blow a whistle in the same direction the vehicle is heading if people are in immediate danger and need to take cover;{{#ev:vimeo|378692147|430|right|''Video: RUN > HIDE > FIGHT''|frame}} | ||
* Remain at your post and contact the | * Remain at your post and contact the Emergency Coordination Center; | ||
* Keep eyes on the vehicle for as long as you can, paying attention to | * Keep eyes on the vehicle for as long as you can, paying attention to | ||
** Vehicle appearance (color, make, model, license plate) | ** Vehicle appearance (color, make, model, license plate) | ||
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# '''Folding camp chair:''' We ask that Volunteer Guides remain standing as their physical capabilities permit in the time leading up to the parade. But after the parade begins, we recommend sitting at post and having a folding camp chair available. This is the number one item parade volunteers say they'd ''wish'' they brought when they don't! | # '''Folding camp chair:''' We ask that Volunteer Guides remain standing as their physical capabilities permit in the time leading up to the parade. But after the parade begins, we recommend sitting at post and having a folding camp chair available. This is the number one item parade volunteers say they'd ''wish'' they brought when they don't! | ||
# ''' | # '''A bike:''' It's not a bad idea to bring your bike and keep it at post so you can travel inside the parade area quickly. | ||
# '''Umbrella:''' Is it raining? You'll wish you had one. Is the sun out? You'll wish you had one. Best to hedge your bets and bring an umbrella. | # '''Umbrella:''' Is it raining? You'll wish you had one. Is the sun out? You'll wish you had one. Best to hedge your bets and bring an umbrella. | ||
# '''Sunglasses!''' They look cool, keep you safe from the glare. | # '''Sunglasses!''' They look cool, keep you safe from the glare. | ||
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* '''Demobilization or "demob":''' Wrapping up operations for an event. | * '''Demobilization or "demob":''' Wrapping up operations for an event. | ||
* '''ECC:''' Emergency Coordination Center. Click [https://youtu.be/r1X0vGQNFME HERE] to learn what an ECC is. | * '''ECC:''' Emergency Coordination Center. Click [https://youtu.be/r1X0vGQNFME HERE] to learn what an ECC is. | ||
* '''NET:''' Neighborhood Emergency Teams. Volunteer disaster responder program managed by PBEM. | * '''NET:''' Neighborhood Emergency Teams. Volunteer disaster responder program managed by PBEM. | ||
* '''Operations Plan''' or '''"Ops Plan":''' A distillation of this job aid with critical assignment information. | * '''Operations Plan''' or '''"Ops Plan":''' A distillation of this job aid with critical assignment information. |