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2020 Clackamas Wildland Fires: Difference between revisions

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== Appendix B: Abridged Volunteer Feedback ==
=== Mark Ginsberg ===
'''''2020.09.14 report from Mark Ginsberg (via Amanda Westervelt):'''''
Mark Ginsberg talked about deploying to Clackamas Town Center to work the evacuation center there. Talked about what to bring and how he gears up but then only needed a pen, paper, forms, and a notepad. Spoke about using team to run perimeter, managing a disruptive visitor who was high, dealing with miscommunications, helping with showers and distribution of masks, SUVs, etc. A very interesting discussion with some insightful suggestions. Noting the challenge of being deployed while wearing a mask and also needing to drink water, the importance of maintaining decorum appropriate and sensitive to the situation those being helped are in, and the fact that sometimes you’re in charge of people with more experience than you have (in his case, Marcel Rodriguez), but it works and you just do your best!
=== Bob Fischer ===
'''''2020.09.16 report from Bob Fischer:'''''
I think it is super important that PBEM and Portland recognize this was the kind of deployment that NET was never trained for. But, we took our other emergency response plans, training and experience and improvised on the fly. And it ended up with a damned good job. NET is a bunch that knows something about responding to emergencies and how to improvise. Please get others to recognize this.
To work an operation like this as a lead role, you need careful census and ID of who is in the area and mapping (numbers, ages, vulnerabilities). We did this one on the fly … but what Michael [Schilmoeller] sent in was moving toward the gold standard of how to address this kind of situation If NET is ever expected to play this role again, this kind of census data is invaluable.
=== Lisa Jamieson ===
'''''2020.09.17 report from Lisa Jamieson:'''''
I think documentation/communication over time was the weak point.
I suggest a log book, to be kept by the team leader and passed along to subsequent team leads. All NET activity: patrols, contacts with anyone (in this case evacuees, other service providers (Salvation army, Red Cross, Mental health, mall Security) should be documented with contact phone numbers, and it should be clear who wrote each log entry, so they could be contacted for clarification later if needed. It would probably work best to create a form, so that all the info is included. (Time/date, event or contact, any contact info, follow up needed/completed)
=== Sarah Harrington ===
'''''2020.09.17 report from Sarah Harrington:'''''
The only feedback that we’d have is (and we passed this on to our team leader), it would have been nice to have some kind of portable lantern where we were stationed. We made do setting our helmets with headlamps on the table.
Also, we had one disabled person come to the showers. It would have been good to ask, “Do you have any disabilities that might require assistance or extra time?” For those that couldn’t navigate the stairs, it would have been nice to have another option to point them towards. In our case, it was someone missing an arm, and they had a hard time working the faucet. It turned out it was having a problem, so doubled their frustration. After that, we added the question as people left, “How was everything?”


==References and Notes==
==References and Notes==