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Scenario Village Proctoring: Difference between revisions

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<span style="background:cornsilk; color: cornsilk">-</span><span style="background:cornsilk; color: black"> '''Contributing writer:''' Amanda Westervelt, Portland Bureau of Emergency Management, Operations Specialist </span><span style="background:cornsilk; color: cornsilk">-</span>
<span style="background:cornsilk; color: cornsilk">-</span><span style="background:cornsilk; color: black"> '''Contributing writer:''' Amanda Westervelt, Portland Bureau of Emergency Management, Operations Specialist </span><span style="background:cornsilk; color: cornsilk">-</span>


Proctors are a critical part of the scenario village exercise experience. Proctors support [https://volunteerpdx.net/index.php/Moulage#Survivor_Actor_Preparations:_Scenario_Village survivor volunteer actors], observe the players as they work through the exercise, evaluate demonstrated skills, identify areas for improvement, deliver injects, provide simulated effects and responses, and monitor the safety of all participants during the course of the event. At the end of the exercise, a proctor provides the NET players with constructive criticism and positive reinforcement.
Proctors are a critical part of the Scenario Village exercise experience. Proctors support [https://volunteerpdx.net/index.php/Moulage#Survivor_Actor_Preparations:_Scenario_Village Survivor Volunteer actors], observe the players as they work through the exercise, evaluate demonstrated skills, identify areas for improvement, deliver injects, provide simulated effects and responses, and monitor the safety of all participants during the course of the event. At the end of the exercise, a Proctor provides the NET players with constructive criticism and positive reinforcement.


'''The person in charge of the exercise is the Exercise Coordinator.''' This person is responsible for (or delegating) the exercise design, gathering the needed resources for the exercise (such as props, actors, moulage technicians, proctors, food, etc), communicating with volunteers before the exercise, and designating proctor roles.
'''The person in charge of the exercise is the Exercise Coordinator.''' This person is responsible for (or delegating) the exercise design, gathering the needed resources for the exercise (such as props, actors, moulage technicians, proctors, food, etc), communicating with volunteers before the exercise, and designating Proctor responsibilities.


Every Scenario Village exercise should include ''at least'' two proctors, and preferably more. There are several different proctor roles, and an exercise with few proctors will mean each individual proctor taking multiple roles.
Every Scenario Village exercise should include ''at least'' two Proctors, and preferably more. There are several different Proctor roles, and an exercise with few Proctors will mean each individual proctor taking multiple roles (as well as a less safe exercise).
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== Preparing to Proctor ==
== Preparing to Proctor ==
[[File:Proctoring1.jpg|alt=Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. December12, 2018.|thumb|Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. ''December12, 2018. Photographer: Kathy Reese.'']]
[[File:Proctoring1.jpg|alt=Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. December12, 2018.|thumb|Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. ''December12, 2018. Photographer: Kathy Reese.'']]
Before the exercise begins, make sure you:
Before the exercise begins:


* '''What to bring:''' Clipboard, paper, something to write with, flashlight, and a whistle. You'll be doing a lot of walking, so wear comfortable footwear. Also, there is no climate control in the Village; dress accordingly.  
* '''What to bring:''' Clipboard, paper, something to write with, flashlight, and a whistle. You'll do a lot of walking, so wear comfortable footwear. Also, there is no climate control in the Village; dress accordingly.
* '''Have the Exercise Coordinator's cell phone number.''' PPB Training is a secure facility with access control between locations, meaning people may get locked out of the building or different parts of it. The Exercise Coordinator can get doors unlocked and people escorted back in.
* '''Have the Exercise Coordinator's cell phone number.''' PPB Training is a secure facility with access control between areas, meaning people may get locked out of the building or different parts of it. The Exercise Coordinator can get doors unlocked and people escorted back in.
* '''Know what the different lanyard colors mean.''' If you don't, see: [https://volunteerpdx.net/index.php/Scenario_Village#Participant_Roles_and_Responsibilities Scenario Village Participant Roles and Responsibilities]
* '''Know what the different lanyard colors mean.''' If you don't, see: [https://volunteerpdx.net/index.php/Scenario_Village#Participant_Roles_and_Responsibilities Scenario Village Participant Roles and Responsibilities.]
* '''Know the scenario:''' Maybe an earthquake just happened, we are on a typical city block, several survivors are scattered throughout the village with various injuries, they need assistance, and here comes a NET team…
* '''Know the scenario:''' Maybe an earthquake just happened, we are on a typical city block, several survivors are scattered throughout the village with various injuries, they need assistance, and here comes a NET team…


* '''Know the objectives of the exercise:''' Why is the exercise coordinator doing this? Generally this is to provide a team of NETs and opportunity to practice ICS, radio, search & rescue, and medical triage skills.  
* '''Know the objectives of the exercise:''' Why is the Exercise Coordinator doing this? Generally this is to provide a team of NETs and opportunity to practice ICS, radio, search & rescue, and medical triage skills.


* '''Know the NET players’ objectives:''' Is this an easier scenario for first-time players? Or is this a more complex scenario for a team that wants to really practice a very specific set of advanced skills? You’ll want to know what you should be evaluating.  
* '''Know the NET players’ objectives:''' Is this an easier scenario for first-time players? Or is this a more complex scenario for a team that wants to really practice a very specific set of advanced skills? You’ll want to know what you should be evaluating.  


* '''Familiarize yourself with the Village''' if you haven’t been there before. You can download a map [https://hcpaw.portlandoregon.gov/u/4hCPVguQj0rwEI9V/9fca2bef-4c86-4a88-aa99-2688f027902a?l HERE].  
* '''Familiarize yourself with the Village''' if you haven’t been there before. You can download a map [https://hcpaw.portlandoregon.gov/u/4hCPVguQj0rwEI9V/9fca2bef-4c86-4a88-aa99-2688f027902a?l HERE]. You can see pictures of the buildings [https://portlandnet.tumblr.com/post/148675252140/scenario-village-buildings-posting-this-for HERE].


* '''Ask the Exercise Coordinator if there will be any injects,''' and if you are providing them; when, where and how. Injects could be gas release sounds or an announcement that an aftershock just occurred, etc.  
* '''Ask the Exercise Coordinator if there will be any injects,''' and if you are providing them; when, where and how. Injects could be gas release sounds or an announcement that an aftershock just occurred, etc.  
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== Pre-Exercise Roles ==
== Pre-Exercise Roles ==
The following is a list of the different possible roles the Exercise Coordinator might assign to proctors:
The following is a list of the different possible roles the Exercise Coordinator might assign to Proctors before actual play begins:


=== Front End Proctor ===
=== Front End Proctor ===
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* Help moulage techs set up if they need help, and make sure carpets and furniture in their area is sufficiently protected.
* Help moulage techs set up if they need help, and make sure carpets and furniture in their area is sufficiently protected.
* Make sure Survivors are comfortable and know where restrooms are.
* Make sure Survivors are comfortable and know where restrooms are.
* Keep Survivors and Players in separate rooms (Players should not see Survivors before the exercise).
* Keep Survivors and Players in separate rooms (Players should avoid seeing Survivors before play).
* Remind Players and Survivors to check themselves for sharp instruments and to leave them in the lobby for pick up later.
* Remind Players and Survivors to check themselves for sharp instruments and to leave them in the lobby/moulage room for pick up later.
* Give the [https://volunteerpdx.net/index.php/Scenario_Village_Proctoring#Prep_and_Safety_Briefing_for_Survivor_Volunteers Survivor Volunteer Safety Briefing] while they are getting moulaged.
* Give the [https://volunteerpdx.net/index.php/Scenario_Village_Proctoring#Prep_and_Safety_Briefing_for_Survivor_Volunteers Survivor Volunteer Safety Briefing] while Survivors get moulaged.
* When given the "OK" by the Coordinator, lead the Survivors into the Village through the security check area.
* When given the "OK" by the Coordinator, lead the Survivors into the Village through the security check area.
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=== For Players ===
=== For Players ===
[[File:SV.OpWentzek.Maxfield.jpg|alt=Alice Busch delivering a Prep and Safety Briefing to Players during Operation Watzek. September 22, 2018.|thumb|Alice Busch delivering a Prep and Safety Briefing to Players during Operation Watzek. ''September 22, 2018.'' ]]
[[File:SV.OpWentzek.Maxfield.jpg|alt=Alice Busch delivering a Prep and Safety Briefing to Players during Operation Watzek. September 22, 2018.|thumb|Alice Busch delivering a Prep and Safety Briefing to Players during Operation Watzek. ''September 22, 2018.'' ]]
The safety briefing is given by a proctor before the Players move from the lobby to the staging area. It is usually given by the Exercise Coordinator, but might delegate it to a Front End Proctor. It should not take more than a few minutes. Remind Players:
The safety briefing is given before the Players move from the lobby to the staging area. It is usually given by the Exercise Coordinator, but they may delegate it to a Front End Proctor. It should not take more than a few minutes. Remind Players:


# To sign in if they haven't already done so.
# To sign in if they haven't already done so.
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# What the [https://volunteerpdx.net/index.php/Scenario_Village#Participant_Roles_and_Responsibilities different lanyard colors mean].
# What the [https://volunteerpdx.net/index.php/Scenario_Village#Participant_Roles_and_Responsibilities different lanyard colors mean].
# To leave PPB Training in better shape than we found it; don't leave any garbage or anything like that, or we don't get invited back. We are guests here.
# To leave PPB Training in better shape than we found it; don't leave any garbage or anything like that, or we don't get invited back. We are guests here.
# The basic exercise flow: they'll stage. go into the village, assess, and render aid.
# The basic exercise flow: they'll stage, go into the village, assess, and render aid.
# Not to take too long for assessment. And acknowledge people you see who need help even if you're not rescuing them yet...don't just ignore them. Talk about "response tempo".
# Not to take too long for assessment. And acknowledge people you see who need help even if you're not rescuing them yet...don't just ignore them. Talk about "response tempo".
# If this is a mixed group, indicate the Team Leader.
# If this is a mixed group, indicate the Team Leader.
# To have fun, do not stress; it's only a FAIL if someone is hurt in the exercise. Otherwise, this is the place to make mistakes.
# To have fun, and do not stress; it's only a FAIL if someone is hurt in the exercise. Otherwise, this is the place to make mistakes.
# There will be a hotwash at the end.
# There will be a hotwash at the end.
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* Inject.
* Inject.
* Simulate, and
* Simulate, and
* '''Monitor for Safety.'''
* '''Monitor for safety.'''


And have fun doing it!
And have fun doing it!