JOB AID: Event VCC Lead

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The purpose of this article is to prep staff to serve as the Lead at a Volunteer Coordination Center (VCC) during a parade event. The Lead is the on-site volunteer manager and leads/assists with communications coordination.

The Volunteer Coordination Center (VCC)

Physically, the VCC is located just off the parade route. The purpose of a VCC is to:

  1. Coordinate volunteer communications (via radio or other means);
  2. Communicate with the ECC if it activated for the event;
  3. Distribute resources to volunteers (e.g. water, PPE, etc.);
  4. Check in and check out volunteers.

It is generally not the responsibility of the VCC Lead to set up or tear down the VCC itself. However, that might emerge as part of the Lead's responsibilities if the event organizers are under-resourced.