Team Service Areas

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A Team's Service Area refers to the geographic area within which a NET administers their Operations Plan; it can be thought of as their "turf" and the area they plan to respond inside of in the event of a disaster. Most Service Areas conform with neighborhood boundaries, while others include multiple neighborhoods or a part of a neighborhood. Service Areas are proposed to PBEM by Team Leaders, and PBEM provides final approval.

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NET Team Service Areas on August 24, 2023.
NET Team Service Areas on August 24, 2023.

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Background

Service Area policies changed several times since Portland NET started in 1994, often reflecting the reach of the program and interests of volunteers. In the first years of NET, Service Areas conformed with Portland Fire & Rescue fire management areas (FMAs). As the number of NET volunteers increased over the years, Service Area boundaries shifted to follow Portland's neighborhood system. That is how most Service Areas boundaries are drawn today, but PBEM encourages teams to reconsider their boundaries and "right size" them to match resources and team priorities. Creating more nuanced boundaries is also more plausible than in past years thanks to the use of GIS mapping systems.

Job Aid: Creating a Team Service Area Boundary