MyImpact Volunteer Portal FAQ: Difference between revisions
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GlennDevitt (talk | contribs) m →I don't like new things. How can I access the old system?: De-gendered the Marcus Aurelius quote. |
GlennDevitt (talk | contribs) Added back-up list section |
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== | ==How do I access the MyImpactPage.com (MIP) portal?== | ||
A. It depends on the device you are using. | A. It depends on the device you are using. | ||
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*All of these options may be used to suit your convenience. You are not required to choose only one. | *All of these options may be used to suit your convenience. You are not required to choose only one. | ||
== | ==What are my username and password for my first login?== | ||
A. | A. If you applied after June 2023, you chose your own login and password. | ||
If we moved you over from the old system, you may receive your username this way: | |||
#Go to MIP: [http://myimpactpage.com/ MyImpactPage.com] | #Go to MIP: [http://myimpactpage.com/ MyImpactPage.com] | ||
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#The system will email your username, then you can follow the instructions to ‘reset’ your password and log in. (If the email does not arrive within a couple minutes, please check your spam/junk folder.) | #The system will email your username, then you can follow the instructions to ‘reset’ your password and log in. (If the email does not arrive within a couple minutes, please check your spam/junk folder.) | ||
== | == I do not see NET info when I log in. What's up? == | ||
This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https://support.betterimpact.com/siteguide/merge-duplicate-profiles/ here]. Your NET profile is associated with the organization ''Portland Bureau of Emergency Management''. | This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https://support.betterimpact.com/siteguide/merge-duplicate-profiles/ here]. Your NET profile is associated with the organization ''Portland Bureau of Emergency Management''. | ||
== | ==How do I sign up for trainings, meetings, deployments, etc.?== | ||
*''Website:'' Opportunities tab > scroll down to list > click title > +Sign Up. Or use the calendar view to access scheduled events only. Unscheduled items look like this: | *''Website:'' Opportunities tab > scroll down to list > click title > +Sign Up. Or use the calendar view to access scheduled events only. Unscheduled items look like this: | ||
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*''App:'' Opportunities > Select the item you want > Sign up | *''App:'' Opportunities > Select the item you want > Sign up | ||
=='''How do I log my time? | == The Deployment or Training Opportunity I want is full. What can I do? == | ||
If a '''Deployment''' is full, that means the need has been satisfied and additional NETs should not respond. Thank you for your willingness to help, but your fellow volunteers already have it covered. | |||
If a '''Training''' is full, there might be a back-up list button. | |||
[[File:MIP Opportunity Back-up List Button.png|alt=MIP Opportunity Back-up List Button|left|frameless]] | |||
If you click this button, you will be added to the back-up list for ''all'' shifts schedule for that Opportunity. This accomplishes two things: | |||
1) If a registrant cancels their slot, we step through the backup list in order, offering the specific new opening to each person one at a time to see if it fits their schedule. | |||
2) Back-up Lists help PBEM informally gauge the demand for trainings. The longer the back-up list is, the more likely we are to repeat the opportunity. | |||
(Items with no capacity limit do not have a Back-up List.) | |||
==How do I log my time?== | |||
You have your choice of three ways. | You have your choice of three ways. | ||
*''Website:'' Hours tab > Select Activity > Enter time | *''Website:'' Hours tab > Select Activity > Enter time | ||
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*Please note that ''time is never automatically logged'' for scheduled events. That provides you the ability to add travel and prep time, and also ensures that time is not erroneously logged for people who sign up but do not attend an event. | *Please note that ''time is never automatically logged'' for scheduled events. That provides you the ability to add travel and prep time, and also ensures that time is not erroneously logged for people who sign up but do not attend an event. | ||
== | == I do not see my Activity listed. Where is it? == | ||
By default MIP lists your '''Recent''' activities for quick access. And periodically we archive past Activities to declutter the list. You can still log time for past Activities from the longer lists. Simply use the '''Active''' or '''Inactive''' buttons to change the drop-down list: | By default MIP lists your '''Recent''' activities for quick access. And periodically we archive past Activities to declutter the list. You can still log time for past Activities from the longer lists. Simply use the '''Active''' or '''Inactive''' buttons to change the drop-down list: | ||
[[File:MIP-recent-active-inactive.jpg|alt=In the MIP Hours screen, select Active or Inactive to access the longer lists of Activities.|frame|In the MIP Hours screen, select '''Active''' or '''Inactive''' to access the longer lists of Activities.|none]] | [[File:MIP-recent-active-inactive.jpg|alt=In the MIP Hours screen, select Active or Inactive to access the longer lists of Activities.|frame|In the MIP Hours screen, select '''Active''' or '''Inactive''' to access the longer lists of Activities.|none]] | ||
== | == How do I edit or delete a previous time entry? == | ||
You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [[Mailto:Net@portlandoregon.gov?subject=MIP time entry correction|net@portlandoregon.gov]]. | You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [[Mailto:Net@portlandoregon.gov?subject=MIP time entry correction|net@portlandoregon.gov]]. | ||
== | ==I don't like new things. How can I access the old system?== | ||
You cannot. The old system was permanently retired in December 2021. | You cannot. The old system was permanently retired in December 2021. | ||
Is any person afraid of change? Why what can take place without change? | Is any person afraid of change? Why what can take place without change? | ||
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-Marcus Aurelius, ''The Meditations, Book Seven'' | -Marcus Aurelius, ''The Meditations, Book Seven'' | ||
== | ==Qualifications & VSFs== | ||
<span style="background:#FFFF00">This section is accurate but incomplete, and will be integrated into the [[Volunteer Support Functions Introduction and Directory|''Volunteer Support Functions Introduction and Directory'']].</span> | <span style="background:#FFFF00">This section is accurate but incomplete, and will be integrated into the [[Volunteer Support Functions Introduction and Directory|''Volunteer Support Functions Introduction and Directory'']].</span> | ||
