MyImpact Volunteer Portal FAQ: Difference between revisions
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== | =='''Q. How do I access the portal?'''== | ||
'''Q. How do I access the portal?''' | |||
A. It depends on the device you are using. | A. It depends on the device you are using. | ||
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* On a smartphone or tablet, [https://MyImpactPage.mobi MyImpactPage.mobi] looks better. And/or you may install the ''My Impact'' app for [https://play.google.com/store/apps/details?id=com.betterimpact.myimpact&gl=US Android] or [https://apps.apple.com/us/app/my-impact/id1445454149 Apple] which has cool features like three-tap, real-live time tracking. | * On a smartphone or tablet, [https://MyImpactPage.mobi MyImpactPage.mobi] looks better. And/or you may install the ''My Impact'' app for [https://play.google.com/store/apps/details?id=com.betterimpact.myimpact&gl=US Android] or [https://apps.apple.com/us/app/my-impact/id1445454149 Apple] which has cool features like three-tap, real-live time tracking. | ||
== '''Q. What is my username and password for my first login?''' == | |||
'''Q. What is my username and password for my first login?''' | |||
A. Good question! To receive your username: | A. Good question! To receive your username: | ||
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#The system will send your username in a few minutes, then you can follow the instructions to ‘reset’ your password and log in. | #The system will send your username in a few minutes, then you can follow the instructions to ‘reset’ your password and log in. | ||
== '''Q. Give me the one-minute tutorial. I'm busy.''' == | |||
'''Q. Give me the one-minute tutorial. I'm busy.''' | |||
A. That is an imperative not a question, but OK. You need to know how to '''1) Login'''; see above. '''2) Sign up for stuff.''' And '''3) Log your time'''. | A. That is an imperative not a question, but OK. You need to know how to '''1) Login'''; see above. '''2) Sign up for stuff.''' And '''3) Log your time'''. | ||
== '''Q. How do I sign up for trainings, meetings, deployments, etc.?''' == | |||
'''Q. How do I sign up for trainings, meetings, deployments, etc.?''' | *''Website:'' Opportunities tab > scroll down to list > click title > +Sign Up. Or use the calendar view to access scheduled events only. Unscheduled items look like this: | ||
*''Website:'' Opportunities tab > scroll down to list > click title > +Sign Up. Or use the calendar view to access scheduled events only. | |||
[[File:Screencap schedule.png|alt=Screen cap of the Schedule screen, depicting the Sign Up button|none|thumb]] | [[File:Screencap schedule.png|alt=Screen cap of the Schedule screen, depicting the Sign Up button|none|thumb]] | ||
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*''App:'' Opportunities > Select the item you want > Sign up | *''App:'' Opportunities > Select the item you want > Sign up | ||
== '''Q: How do I log my time?''' == | |||
'''Q: How do I log my time?''' | |||
You have your choice of three ways. | You have your choice of three ways. | ||
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*''Using [https://support.betterimpact.com/siteguide/my-impact-app/ the app] in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | *''Using [https://support.betterimpact.com/siteguide/my-impact-app/ the app] in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | ||
== '''Q. I don't like new things. How can I access the old system?''' == | |||
'''Q. I don't like new things. How can I access the old system?''' | |||
Is any man afraid of change? Why what can take place without change? | Is any man afraid of change? Why what can take place without change? | ||
What then is more pleasing or more suitable to the universal nature? | What then is more pleasing or more suitable to the universal nature? | ||
