Parade Guides at Barricades: Difference between revisions
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== Volunteer Coordination Center == | == Volunteer Coordination Center == | ||
Each parade will include at least one Coordination Center to coordinate volunteers and their radio communications. The location of a Coordination Center will be included in the Operations Plan. Parade Guides should plan an in-person check in at the Coordination Center where they will receive their assignment, any parade materials they may need, and to check they have everything they need (including answers to questions). | Each parade will include at least one Volunteer Coordination Center to coordinate volunteers and their radio communications. The location of a Coordination Center will be included in the Operations Plan. Parade Guides should plan an in-person check in at the Coordination Center where they will receive their assignment, any parade materials they may need, and to check they have everything they need (including answers to questions). | ||
Roles at a Coordination Center will include: | Roles at a Coordination Center will include: | ||
* '''Parade Guide Lead:''' This person (a PBEM staffer) effectively serves as the Incident Commander for Parade Guides. They will have an 800 MHz radio to communicate with the Portland ECC. | * '''Parade Guide Lead:''' This person (a PBEM staffer) effectively serves as the Incident Commander for Parade Guides. They will have an 800 MHz radio to communicate with the Portland Emergency Coordination Center (ECC). | ||
* '''Check-in/Check-out:''' Specializes in checking in the Parade Guides when they arrive at the post and giving them their barricade assignment. When a Parade Guide checks out, the person(s) in this role can accept the check-out either in person or by radio. | * '''Check-in/Check-out:''' Specializes in checking in the Parade Guides when they arrive at the post and giving them their barricade assignment. When a Parade Guide checks out, the person(s) in this role can accept the check-out either in person or by radio. | ||
* '''Tactical Radio Lead:''' Monitors the FRS frequency Parade Guides are speaking on and moves the frequency if necessary. | * '''Tactical Radio Lead:''' Monitors the FRS frequency Parade Guides are speaking on and moves the frequency if necessary. | ||
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* Parade day timeline, including check-in and check-out times; | * Parade day timeline, including check-in and check-out times; | ||
* Location of restrooms for volunteers; | * Location of restrooms for volunteers; | ||
* Location of the Coordination Center; | * Location of the Volunteer Coordination Center; | ||
* Relevant parade day phone numbers (e.g. cell phone numbers of personnel in the Coordination Center); | * Relevant parade day phone numbers (e.g. cell phone numbers of personnel in the Coordination Center); | ||
* Tactical radio frequencies; | * Tactical radio frequencies; | ||
* | * Lists of required and recommended equipment; | ||
* Review of radio protocols; | * Review of radio protocols; | ||
* Review of emergency procedures. | * Review of emergency procedures. | ||
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<span style="background:cyan">'''''<nowiki>***</nowiki>FILL IN THIS SECTION MORE***...what to do if someone tries to go through the barricade? Radio in? Best practices for de-escalating an angry driver?'''''</span> | <span style="background:cyan">'''''<nowiki>***</nowiki>FILL IN THIS SECTION MORE***...what to do if someone tries to go through the barricade? Radio in? Best practices for de-escalating an angry driver?'''''</span> | ||
#'''Be aware of your surroundings:''' Always be aware of your surroundings and the parade route. Pay attention to where the parade is coming from and where it's going. Always stay alert and keep an eye out for potential hazards. If you notice something that could be dangerous, notify the | #'''Be aware of your surroundings:''' Always be aware of your surroundings and the parade route. Pay attention to where the parade is coming from and where it's going. Always stay alert and keep an eye out for potential hazards. If you notice something that could be dangerous, notify the Volunteer Coordination Center immediately. | ||
#'''Know emergency procedures:''' Be familiar with the emergency procedures in case of an accident or an emergency situation. Know who to contact and what to do in such situations. | #'''Know emergency procedures:''' Be familiar with the emergency procedures in case of an accident or an emergency situation. Know who to contact and what to do in such situations. | ||
#'''Communicate with the public:''' If someone is trying to cross the barricade, communicate with them and explain the reason for the barricade. Be firm but polite, and ensure that people understand the importance of not driving through the barricade. | #'''Communicate with the public:''' If someone is trying to cross the barricade, communicate with them and explain the reason for the barricade. Be firm but polite, and ensure that people understand the importance of not driving through the barricade. Remember that you should not physically try to stop anyone from going through a barricade. | ||
<span style="color:#ffffff">...</span> | <span style="color:#ffffff">...</span> | ||
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*'''Intoxication:''' Some parade attendees may become intoxicated, leading to unruly behavior and potential safety hazards. It's important to monitor the crowd and report any suspicious or dangerous behavior. | *'''Intoxication:''' Some parade attendees may become intoxicated, leading to unruly behavior and potential safety hazards. It's important to monitor the crowd and report any suspicious or dangerous behavior. | ||
*'''Poor communication:''' Poor communication can lead to confusion and accidents. It is essential to have clear communication channels with the Volunteer Coordination Center and know how to reach them by radio or by cell phone. | *'''Poor communication:''' Poor communication can lead to confusion and accidents. It is essential to have clear communication channels with the Volunteer Coordination Center and know how to reach them by radio or by cell phone. | ||
<span style="color:#ffffff">...</span> | |||
=== Managing a Vehicle Stopped at Your Access Point === | |||
If an unauthorized vehicle stops at your post, the driver is possibly confused and/or angry (not to mention [https://www.mayoclinichealthsystem.org/hometown-health/speaking-of-health/cognitive-overload cognitively overloaded]); approach the situation with both caution and empathy and call for support if you feel you need it. '''''<u>NEVER</u>''''' try to keep a vehicle stopped by putting yourself in front of it. | |||
* At all times, position yourself so you are not directly in front of the vehicle or side mirrors that could clip you if the vehicle suddenly took off. | |||
* While addressing the driver, maintain your situational awareness. | |||
* At all times possible, try not to simply tell the driver they're in the wrong place and need to turn around...that could spark a confrontation. Instead, talk with the driver about where they need to go and help them with directions to get there. Your Operations Plan will come with a QR code that the driver can scan and will bring up a map on a smartphone of the surrounding area. | |||
* When the vehicle leaves your post, stand well away from the moving vehicle and stay aware of how it's moving until it has left your post. | |||
<span style="color:#ffffff">...</span> | <span style="color:#ffffff">...</span> | ||
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* '''FIRST,''' ''very'' quickly ask others in the crowd to assist the person experiencing the emergency (if they're not already); | * '''FIRST,''' ''very'' quickly ask others in the crowd to assist the person experiencing the emergency (if they're not already); | ||
* '''SECOND,''' contact the incident to the Volunteer Coordination Center (use the Communications protocols). | * '''SECOND,''' contact the incident to the Volunteer Coordination Center (use the Communications protocols). | ||
* '''THIRD,''' <span style="background:cyan">be prepared to answer the following questions:</span> | * '''THIRD,''' <span style="background:cyan">be prepared to answer the following clarifying questions:</span> | ||
** Location: what is the nearest cross streets? | |||
Your most important job is to provide information; do not render aid. This may feel counterintuitive, but it is the best way to help someone experiencing an emergency. | |||
<span style="color:#ffffff">...</span> | <span style="color:#ffffff">...</span> | ||
