Parade Guides at Barricades: Difference between revisions
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== Parade Guide | == Parade Guide Coordination Center == | ||
Each parade will include at least one | Each parade will include at least one Coordination Center to coordinate volunteers and their radio communications. The location of a Coordination Center will be included in the Operations Plan. Parade Guides should plan an in-person check in at the Coordination Center where they will receive their assignment, any parade materials they may need, and to check they have everything they need (including answers to questions). | ||
Roles at a | Roles at a Coordination Center will include: | ||
* '''Parade Guide Lead:''' This person (a PBEM staffer) effectively serves as the Incident Commander for Parade Guides. They will have an 800 MHz radio to communicate with the Portland ECC. | * '''Parade Guide Lead:''' This person (a PBEM staffer) effectively serves as the Incident Commander for Parade Guides. They will have an 800 MHz radio to communicate with the Portland ECC. | ||
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=== Required equipment === | === Required equipment === | ||
The following items are <span style="background:#FFFF00">'''REQUIRED'''</span> so that Parade Guides can complete their volunteer shifts safely and effectively. | The following items are <span style="background:#FFFF00">'''REQUIRED'''</span> so that Parade Guides can complete their volunteer shifts safely and effectively. | ||
# '''Your personal cell phone:''' Your cell phone is your communications lifeline and you will use it to call 911 if needed. The Parade Guide | # '''Your personal cell phone:''' Your cell phone is your communications lifeline and you will use it to call 911 if needed. The Parade Guide Coordination Center should have your cell phone number so they can call you from the post. | ||
# '''Weather-appropriate and proper attire:''' You should wear comfortable clothes and shoes that allow you to stand for long periods. Considerations: | # '''Weather-appropriate and proper attire:''' You should wear comfortable clothes and shoes that allow you to stand for long periods. Considerations: | ||
#* Barricade positions are unsheltered and directly in the weather! Please be sure to stay informed of the weather forecast for the day of your posting and dress appropriately. If you are staffing the barricade in hot weather, wear light-colored clothing and a hat to protect yourself from the sun. In cold and wet weather, layer up. | #* Barricade positions are unsheltered and directly in the weather! Please be sure to stay informed of the weather forecast for the day of your posting and dress appropriately. If you are staffing the barricade in hot weather, wear light-colored clothing and a hat to protect yourself from the sun. In cold and wet weather, layer up. | ||
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#* Besides NET logos or approved CERT logos, no shirts, sweat shirts, jackets, or caps with any law enforcement, fire, medical, or emergency preparedness organizations. | #* Besides NET logos or approved CERT logos, no shirts, sweat shirts, jackets, or caps with any law enforcement, fire, medical, or emergency preparedness organizations. | ||
#* Footwear should be closed-toe; preferably comfortable and watertight sneakers you can stand in for long periods of time. Trail runners or hiking boots are most recommended. If your footwear is new, we suggest having it fully broken in before parade day. | #* Footwear should be closed-toe; preferably comfortable and watertight sneakers you can stand in for long periods of time. Trail runners or hiking boots are most recommended. If your footwear is new, we suggest having it fully broken in before parade day. | ||
# '''Personal water supply:''' Please bring enough water to keep yourself hydrated '''''<span style="background:cyan">JVK NOTE: include hydration calculations here]*** ***[JVK: will we have water at the | # '''Personal water supply:''' Please bring enough water to keep yourself hydrated '''''<span style="background:cyan">JVK NOTE: include hydration calculations here]*** ***[JVK: will we have water at the Coordination center provided by Rose Festival?''''' | ||
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# '''Folding camp chair:''' We ask that Volunteer Guides remain standing as their physical capabilities permit in the time leading up to the parade. But after the parade begins, we recommend sitting at post and having a folding camp chair available. This is the number one item parade volunteers say they'd ''wish'' they brought when they don't! | # '''Folding camp chair:''' We ask that Volunteer Guides remain standing as their physical capabilities permit in the time leading up to the parade. But after the parade begins, we recommend sitting at post and having a folding camp chair available. This is the number one item parade volunteers say they'd ''wish'' they brought when they don't! | ||
# '''FRS/GMRS radio:''' We'll plan to be on an FRS frequency for tactical communications, but the | # '''FRS/GMRS radio:''' We'll plan to be on an FRS frequency for tactical communications, but the Coordination Center will use cell phone voice/SMS for volunteers who don't have a radio. | ||
# '''Umbrella:''' Is it raining? You'll wish you had one. Is the sun out? You'll wish you had one. Best to hedge your bets and bring an umbrella. | # '''Umbrella:''' Is it raining? You'll wish you had one. Is the sun out? You'll wish you had one. Best to hedge your bets and bring an umbrella. | ||
# '''Snacks:''' We recommend high protein snacks. Watch out for sugary snacks that crash your energy later. | # '''Snacks:''' We recommend high protein snacks. Watch out for sugary snacks that crash your energy later. | ||
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* Recommended parking; | * Recommended parking; | ||
* Location of restrooms for volunteers; | * Location of restrooms for volunteers; | ||
* Location of the | * Location of the Coordination Center; | ||
* Relevant parade day phone numbers (e.g. cell phone numbers of personnel in the | * Relevant parade day phone numbers (e.g. cell phone numbers of personnel in the Coordination Center); | ||
* Tactical radio frequencies; | * Tactical radio frequencies; | ||
* Reviews of required and recommended equipment; | * Reviews of required and recommended equipment; | ||
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=== Before leaving home === | === Before leaving home === | ||
Before leaving home for your volunteer shift: | Before leaving home for your volunteer shift: | ||
* Have your route from home planned. If you're driving, where will you park your vehicle while volunteering? (Recommended parking options for you will be included in the Operations Plan) How much time will you need to get from your home to check in at the | * Have your route from home planned. If you're driving, where will you park your vehicle while volunteering? (Recommended parking options for you will be included in the Operations Plan) How much time will you need to get from your home to check in at the Coordination Center? | ||
* If you're taking the bus, plan your trip with TriMet at https://trimet.org/home/planner. | * If you're taking the bus, plan your trip with TriMet at https://trimet.org/home/planner. | ||
* Check your equipment and make sure you have everything you want. We recommend having it prepped and ready to go the night before. | * Check your equipment and make sure you have everything you want. We recommend having it prepped and ready to go the night before. | ||
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=== Checking In: | === Checking In: Coordination Center === | ||
<span style="background:cyan">Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.</span> | <span style="background:cyan">Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.</span> | ||
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=== Post procedures === | === Post procedures === | ||
As a general rule, Parade Guides are to remain at their posts unless otherwise directed by | As a general rule, Parade Guides are to remain at their posts unless otherwise directed by Coordination Center. If you need to leave your post (e.g. for a bathroom break), contact the Coordination Center to request a runner to take over for you while you are gone. | ||
<span style="background:cyan">'''''<nowiki>***</nowiki>FILL IN THIS SECTION MORE***...what to do if someone tries to go through the barricade? Radio in? Best practices for de-escalating an angry driver?'''''</span> | <span style="background:cyan">'''''<nowiki>***</nowiki>FILL IN THIS SECTION MORE***...what to do if someone tries to go through the barricade? Radio in? Best practices for de-escalating an angry driver?'''''</span> | ||
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*'''Medical emergencies:''' During the parade, there may be medical emergencies that require immediate attention. It's important to know the emergency procedures and know how to bring medical responders to someone experiencing a medical emergency. | *'''Medical emergencies:''' During the parade, there may be medical emergencies that require immediate attention. It's important to know the emergency procedures and know how to bring medical responders to someone experiencing a medical emergency. | ||
*'''Intoxication:''' Some parade attendees may become intoxicated, leading to unruly behavior and potential safety hazards. It's important to monitor the crowd and report any suspicious or dangerous behavior. | *'''Intoxication:''' Some parade attendees may become intoxicated, leading to unruly behavior and potential safety hazards. It's important to monitor the crowd and report any suspicious or dangerous behavior. | ||
*'''Poor communication:''' Poor communication can lead to confusion and accidents. It's essential to have clear communication channels with the Volunteer | *'''Poor communication:''' Poor communication can lead to confusion and accidents. It's essential to have clear communication channels with the Volunteer Coordination Center and know how to reach them by radio or by cell phone. | ||
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=== Communications protocols === | === Communications protocols === | ||
For message clarity and speed, please use these talking protocols when communicating with the | For message clarity and speed, please use these talking protocols when communicating with the Coordination Post (whether by radio or by cell phone). | ||
# Begin with naming who you are trying to reach followed by identifying your barricade number; this is the "Hey you, it's me" approach to comms. For example, let's say Barricade 12 was calling the | # Begin with naming who you are trying to reach followed by identifying your barricade number; this is the "Hey you, it's me" approach to comms. For example, let's say Barricade 12 was calling the Coordination Post. The conversation would go like this: | ||
#* '''''" | #*'''''"Coordination Post this is Barricade 12"''''' | ||
#* '''''"Barricade 12, | #* '''''"Barricade 12, Coordination Post, go ahead"''''' (or, Coordination Post may say '''''"Standby"''''', asking you to hold your message...in that case, wait until Coordination Post says '''''"Barricade 12 go ahead"''''') | ||
#* Proceed with your message. | #* Proceed with your message. | ||
# Next, depending on your message, use one of the following radio scripts: | # Next, depending on your message, use one of the following radio scripts: | ||
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#* "'''I have an emergency at Barricade [NUMBER] and I need [police/medical]":''' Used to communicate an emergency at a post that needs a response. | #* "'''I have an emergency at Barricade [NUMBER] and I need [police/medical]":''' Used to communicate an emergency at a post that needs a response. | ||
#* '''"A vehicle has bypassed my post at Barricade [NUMBER]":''' Used to communicate that a driver has driven around the barriers, as in the case of a frustrated or disoriented driver, but does not appear to be overtly threatening. | #* '''"A vehicle has bypassed my post at Barricade [NUMBER]":''' Used to communicate that a driver has driven around the barriers, as in the case of a frustrated or disoriented driver, but does not appear to be overtly threatening. | ||
# After using the radio script, stand by to receive a reply form the | # After using the radio script, stand by to receive a reply form the Coordination Post to acknowledge and receive clarifying questions. | ||
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If you are using an FRS/GMRS radio, please be sure to: | If you are using an FRS/GMRS radio, please be sure to: | ||
* '''Check the Operations Plan for which frequencies the | * '''Check the Operations Plan for which frequencies the Coordination Post will be using.''' There will be two: an emergency frequency, and a non-emergency frequency (to request coverage during a bathroom break, for example, and for routine check-ins). Have your radio set to the emergency frequency. | ||
* '''Be prepared to change frequencies at the direction of the | * '''Be prepared to change frequencies at the direction of the Coordination Post.''' FRS/GMRS frequencies are public and it's not impossible for our chosen frequency getting hijacked by 12-year-olds making fart jokes (this has actually happened). Listen for the Coordination Post requesting you to move frequencies. If all frequencies are crowded, the Coordination Post may ask for communications to be moved to cell phones. <span style="background:cyan">'''(MAYBE WE SHOULD ASK FOLKS TO USE ZELLO?)'''</span> | ||
* When talking, press the push-to-talk button, '''wait two seconds,''' and then speak. | * When talking, press the push-to-talk button, '''wait two seconds,''' and then speak. | ||
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