Severe Weather Dispatch: Difference between revisions
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# Shelter Map - ''provided in initial briefing email & available online'' You’ll receive a link to this in your initial briefing email, but can find it on the Multnomah County Help For When It’s Hot or Care for When It’s Cold webpages. Use this to determine the location of the closest available shelter to the caller. Your lead will let you know in Slack which shelters are open when you start your shift. | # Shelter Map - ''provided in initial briefing email & available online'' You’ll receive a link to this in your initial briefing email, but can find it on the Multnomah County Help For When It’s Hot or Care for When It’s Cold webpages. Use this to determine the location of the closest available shelter to the caller. Your lead will let you know in Slack which shelters are open when you start your shift. | ||
# Any relevant 211info rideshare dispatch information - ''provided in initial briefing email'' When ECC Ground Support (local emergency management) or taxi cabs are not available or not an appropriate mode of transportation for the guest, rideshare may be available. | # Any relevant 211info rideshare dispatch information - ''provided in initial briefing email'' When ECC Ground Support (local emergency management) or taxi cabs are not available or not an appropriate mode of transportation for the guest, rideshare may be available. | ||
= Roles = | |||
* 211 Liaison: Calls clients (those requesting rides) with their transportation and destination information after Dispatch coordinates a ride; finds answers from other 211 operators if Dispatch has questions about ride requests. | |||
* 211 Family Sheltering Specialist: Specifically oversees the transport and sheltering of families with children. | |||
* Dispatch Unit Lead: Generally manages the event deployment for the Emergency Coordination Center (ECC), dispatch volunteers, troubleshoots issues, provides backup dispatch support | |||
* NET Dispatch Volunteer: Coordinates transportation for clients | |||
* Ground Support Unit Lead (GSUL): Monitors ground support requests and liaises between dispatch and drivers. | |||
