JOB AID: BEECN Drill: Difference between revisions
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# Best practice is to dedicate the computer station right next to the radio room to the hotline (see photo at left). The phone at this station is labeled '''MESSAGE CENTER #2'''. | # Best practice is to dedicate the computer station right next to the radio room to the hotline (see photo at left). The phone at this station is labeled '''MESSAGE CENTER #2'''. | ||
# Pick up the handset and press the button to the left of "Login". On the keypad, punch in '''3 2 6 9 7'''. You should hear two beeps. Hang up the phone. | # Pick up the handset and press the button to the left of "Login". On the keypad, punch in '''3 2 6 9 7'''. You should hear two beeps. Hang up the phone. | ||
# On the phone's screen, make sure "Auto In" is highlighted; if it is not, press the button to the right of "Auto In". The line should now be active. Test the line by calling 503-823-2323 from a different phone. | # On the phone's screen, make sure "Auto In" is highlighted and the light on the button near it is green; if it is not, press the button to the right of "Auto In". The line should now be active. Test the line by calling 503-823-2323 from a different phone. | ||
# Any time a call is completed, make sure the phone does not default into "AuxWork". If it's in "AuxWork", the line is not enabled to receive calls. Correct this by again pressing the button the right of "Auto In". | # Any time a call is completed, make sure the phone does not default into "AuxWork". If it's in "AuxWork", the line is not enabled to receive calls. Correct this by again pressing the button the right of "Auto In". | ||
