Parade Guides at Barricades: Difference between revisions
From Portland NET Wiki
| Line 104: | Line 104: | ||
* While addressing the driver, maintain your situational awareness. | * While addressing the driver, maintain your situational awareness. | ||
* Have a script ready for initiating conversation (e.g. '''''"Hello! I'm sorry, but this road is closed. Can I help you find an alternate route?"''')'' | * Have a script ready for initiating conversation (e.g. '''''"Hello! I'm sorry, but this road is closed. Can I help you find an alternate route?"''')'' | ||
* Drivers getting frustrated and argumentative is not uncommon. If a driver says they should be able to drive through because there is not apparent traffic, explain that pedestrians and service vehicles are not expecting traffic on the route and they could easily end up in a collision. | |||
* At all times possible, try not to simply tell the driver they're in the wrong place and need to turn around...that could spark a confrontation. Instead, talk with the driver about where they need to go and help them with directions to get there. Your Operations Plan will come with a QR code that the driver can scan and will bring up a map on a smartphone of the surrounding area. | * At all times possible, try not to simply tell the driver they're in the wrong place and need to turn around...that could spark a confrontation. Instead, talk with the driver about where they need to go and help them with directions to get there. Your Operations Plan will come with a QR code that the driver can scan and will bring up a map on a smartphone of the surrounding area. | ||
* If a driver threatens you or you feel threatened, your job is done. End engagement, stand back and contact the Volunteer Coordination Center for support. | * If a driver threatens you or you feel threatened, your job is done. End engagement, stand back and contact the Volunteer Coordination Center for support. | ||
