Parade Guides at Barricades: Difference between revisions
From Portland NET Wiki
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== Volunteer Coordination Center == | == Volunteer Coordination Center (VCC) == | ||
[[File:ParadeAccessVol2.jpg|alt=Checking in at the Volunteer Coordination Center|thumb|430x430px|''Checking in at the Volunteer Coordination Center'']] | [[File:ParadeAccessVol2.jpg|alt=Checking in at the Volunteer Coordination Center|thumb|430x430px|''Checking in at the Volunteer Coordination Center'']] | ||
Each parade will include at least one Volunteer Coordination Center to coordinate volunteers and their communications. The location of a Coordination Center will be included in the Operations Plan. Parade Guides should plan an in-person check in at the Coordination Center where they will receive their assignment, any parade materials they may need, and to check they have everything they need (including answers to questions). | Each parade will include at least one Volunteer Coordination Center (VCC) to coordinate volunteers and their communications. The location of a Coordination Center will be included in the Operations Plan. Parade Guides should plan an in-person check in at the Coordination Center where they will receive their assignment, any parade materials they may need, and to check they have everything they need (including answers to questions). | ||
Roles at a Coordination Center will include: | Roles at a Coordination Center will include: | ||
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=== Checking In: Volunteer Coordination Center (VCC) === | === Checking In: Volunteer Coordination Center (VCC) === | ||
Every Parade Guide should check in at the appointed time and location ( | Every Parade Guide should check in at the appointed time and location (the VCC) specified on the Operations Plan. When you check in, you can expect: | ||
* To receive a hard copy of the Operations Plan, including your own map and assignment as needed; | * To receive a hard copy of the Operations Plan, including your own map and assignment as needed; | ||
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=== Post procedures === | === Post procedures === | ||
Once you receive your assignment at the VCC, please walk to your barricade and post up | Once you receive your assignment at the VCC, please walk to your barricade and post up nearby. Portland Police officers will patrol the parade areas and may stop by and introduce themselves to you. | ||
As a general rule, Parade Guides | As a general rule, Parade Guides remain at their posts unless otherwise directed by Coordination Center. If you need to leave your post (e.g. for a bathroom break), contact the Coordination Center to request a runner to take over for you while you are gone. | ||
#'''Be aware of your surroundings:''' Always be aware of your surroundings and the parade route. Pay attention to where the parade is coming from and where it's going. Always stay alert and keep an eye out for potential hazards. If you notice something that could be dangerous, notify the Volunteer Coordination Center immediately. | #'''Be aware of your surroundings:''' Always be aware of your surroundings and the parade route. Pay attention to where the parade is coming from and where it's going. Always stay alert and keep an eye out for potential hazards. If you notice something that could be dangerous, notify the Volunteer Coordination Center immediately. | ||
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== Communications protocols == | |||
The biggest challenge in this event will be the coordination of communications. There are three levels of communications: | |||
# '''The Portland Emergency Coordination Center (ECC):''' The ECC is connected to, and coordinating, all elements of the parade. It is staffed with public safety and emergency management professionals overseeing the "big picture". The VCC is in direct communication with the ECC. | |||
# '''The Volunteer Coordination Center (VCC):''' The VCC is receiving communications from both the ECC and all of the Parade Guides. It is staffed by a PBEM volunteer manager. | |||
# '''The''' | |||
For message clarity and speed, please use these talking protocols when communicating with the Coordination Post (whether by radio or by cell phone). | For message clarity and speed, please use these talking protocols when communicating with the Coordination Post (whether by radio or by cell phone). | ||
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* '''Understanding empathy:''' Understanding (and knowing how/when to deploy) empathy is a good skill to have when working with paradegoers who are confused and frustrated. The three-minute video I posted above is all you need. | * '''Understanding empathy:''' Understanding (and knowing how/when to deploy) empathy is a good skill to have when working with paradegoers who are confused and frustrated. The three-minute video I posted above is all you need. | ||
* '''RUN>HIDE>FIGHT:''' Run/hide/fight are the actions to take if there is an active threat. | * '''RUN>HIDE>FIGHT:''' Run/hide/fight are the actions to take if there is an active threat. | ||
== Acronyms and Technical Terms == | |||
We always want to use clear communication, but we sometimes unwittingly slip into using acronyms and technical terms. Those may include: | |||
* '''ECC:''' Emergency Coordination Center. Click [https://youtu.be/r1X0vGQNFME HERE] to learn what an ECC is. | |||
* '''FRS:''' Family Radio Service. FRS radios are, essentially, walkie-talkies. They are low powered enough that a license is not required to use them. Most FRS radios also have GMRS capabilities. FRS channels are unencrypted and open to the public. | |||
* '''GMRS:''' General Mobile Radio Service. Most GMRS radios are also FRS radios. A license from the Federal Communications Commission is required to talk on GMRS channels. | |||
* '''NET:''' Neighborhood Emergency Teams. Volunteer disaster responder program managed by PBEM. | |||
* '''PBEM:''' The Portland Bureau of Emergency Management. PBEM is responsible for managing the NET volunteer program. | |||
* '''PF&R:''' Portland Fire & Rescue | |||
* '''PPB:''' Portland Police Bureau. | |||
* '''VCC:''' Volunteer Coordination Center. The check-in spot for Parade Guides. | |||
== Parade Guide Frequently Asked Questions (FAQs) == | == Parade Guide Frequently Asked Questions (FAQs) == | ||
