Severe Weather Dispatch: Difference between revisions
From Portland NET Wiki
AWestervelt (talk | contribs) m grammar and clarity edits |
AWestervelt (talk | contribs) m correcting and clarifying phone number sharing procedure |
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# Personal Computer with Reliable Internet Connection - ''you must provide'' This is a virtual deployment, and most of this deployment will be conducted online. If you lose power during your shift, contact the shift supervisor right away. | # Personal Computer with Reliable Internet Connection - ''you must provide'' This is a virtual deployment, and most of this deployment will be conducted online. If you lose power during your shift, contact the shift supervisor right away. | ||
# Phone - ''you must provide'' You will use your phone to contact ride services and arrange transport. You will not speak with the people requiring transport - 211info does that part. Press *67 before calling a ride service to block your personal phone number. You’ll need to dial *67 before every call you make. | # Phone - ''you must provide'' You will use your phone to contact ride services and arrange transport. You will not speak with the people requiring transport - 211info does that part. Press *67 before calling a ride service to block your personal phone number. You’ll need to dial *67 before every call you make. | ||
# Contact Info - ''provided | # <u>Contact Info - ''provided prior to shift via email.'' The Dispatch Unit Lead will provide you with their phone number outside of Slack in case you need it - such as if your power goes out.</u> | ||
# 211info Slack Channel - ''link provided by email before shift'' The 211info Slack Channel gives NET Dispatchers live chat access to each other, their shift supervisor, and the 211info operators liaising with the Dispatch NET team. You should receive an email invitation from 211info to the “211-net-team” channel after you’ve signed up for a shift but before your shift begins. It is critical to be reading and writing updates in the 211-net-team Slack channel. It can be helpful to monitor the chat a bit before your shift begins for situational awareness. | # 211info Slack Channel - ''link provided by email before shift'' The 211info Slack Channel gives NET Dispatchers live chat access to each other, their shift supervisor, and the 211info operators liaising with the Dispatch NET team. You should receive an email invitation from 211info to the “211-net-team” channel after you’ve signed up for a shift but before your shift begins. It is critical to be reading and writing updates in the 211-net-team Slack channel. It can be helpful to monitor the chat a bit before your shift begins for situational awareness. | ||
# Dispatch Nexus Spreadsheet - ''link provided in initial briefing email'' This is the most important tool in your kit. | # Dispatch Nexus Spreadsheet - ''link provided in initial briefing email'' This is the most important tool in your kit. | ||
