Team Development Arcs: Difference between revisions
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=== Radio Speaking Skills and Etiquette === | === Radio Speaking Skills and Etiquette === | ||
Learning Objective: | '''Learning Objective:''' | ||
''Team members will practice using proper radio etiquette, including prowords, clear phrasing, and the phonetic alphabet, to ensure efficient and accurate communication during disaster response.'' | |||
'''Facilitation Guide:''' | |||
Begin by highlighting that clear, concise radio communication is '''critical under stress'''. Unlike phone calls, radio transmissions are one-to-many, brief, and subject to interference. A little discipline goes a long way in reducing confusion and speeding operations. | |||
'''Step 1 – Review the Basics of Radio Etiquette:''' | |||
Keep it short: Use plain language, avoid unnecessary chatter. | * Think before you speak: Plan your message in your head before keying the mic. | ||
* Press, pause, then talk: Wait 1 second after pressing transmit so your first words aren’t cut off. | |||
* Keep it short: Use plain language, avoid unnecessary chatter. | |||
* Identify who you’re calling, then yourself: Example: “Staging, this is Team Alpha.” | |||
* Acknowledge messages: Use “Copy,” “Affirmative/Negative,” or repeat back essential details. | |||
* One at a time: Pause before speaking in case someone else is transmitting. | |||
'''Step 2 – Introduce Prowords:''' | |||
Explain that '''prowords''' are standard words that carry agreed-upon meanings in radio traffic. Review and practice common ones: | |||
* '''“Over”''' – I’m done speaking and expect a reply. | |||
* '''“Out”''' – I’m done, no reply expected. | |||
* '''“Say Again”''' – Repeat your last transmission. | |||
* '''“Copy”''' – I received and understood. | |||
* '''“Standby”''' – I acknowledge but need more time. | |||
* '''“Affirmative” / “Negative”''' – Yes / No. | |||
* '''“Break”''' – Used to separate different portions of a message. | |||
Step | '''Step 3 – Phonetic Alphabet Practice:''' | ||
Provide the NATO phonetic alphabet (Alpha, Bravo, Charlie, etc.) and stress its importance when spelling out names, addresses, or codes over a noisy channel. | Provide the NATO phonetic alphabet (Alpha, Bravo, Charlie, etc.) and stress its importance when spelling out names, addresses, or codes over a noisy channel. | ||
Practice exercise: Have each member spell their last name phonetically. Then practice with addresses, street names, or team designators. | '''Practice exercise:''' Have each member spell their last name phonetically. Then practice with addresses, street names, or team designators. | ||
Step 4 – Transmission Exercise: | '''Step 4 – Transmission Exercise:''' | ||
Pair up participants with radios. | Pair up participants with radios. | ||
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Rotate scripts so participants adapt to new scenarios. | Rotate scripts so participants adapt to new scenarios. | ||
Step 5 – Group Drill: | '''Step 5 – Group Drill:''' | ||
Set up a mock NET radio net with one person as '''Net Control'''. Assign others roles (Team Alpha, Team Bravo, Logistics, etc.). Practice a short scenario (e.g., small fire, blocked road, injured resident) where teams must report in using proper etiquette. | |||
'''Debrief Questions:''' | |||
What challenges might we face under stress, and how do we prepare for them? | * Which habits helped messages come through most clearly? | ||
* What mistakes did we make that caused confusion? | |||
* How can we reinforce consistent use of prowords and phonetic spelling in future drills? | |||
* What challenges might we face under stress, and how do we prepare for them? | |||
