MyImpact Volunteer Portal FAQ: Difference between revisions
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== I do not see NET/BEECN/PBEM info when I log in. What's up? == | == I do not see NET/BEECN/PBEM info when I log in. What's up? == | ||
This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https:// | This almost always means you already have a profile with another organization that also uses MIP. (They might call it Volunteer Impact.) Instructions to merge your profiles is [https://siteguide.betterimpact.com/en/articles/9893920-merge-duplicate-profiles here]. Your NET profile is associated with the organization ''Portland Bureau of Emergency Management''. | ||
==How do I sign up for trainings, meetings, deployments, etc.?== | ==How do I sign up for trainings, meetings, deployments, etc.?== | ||
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2) Back-up Lists help PBEM informally gauge the demand for trainings. The longer the back-up list is, the more likely we are to repeat the opportunity. | 2) Back-up Lists help PBEM informally gauge the demand for trainings. The longer the back-up list is, the more likely we are to repeat the opportunity. | ||
(Items with no | (Items with no participation limit do not have a Back-up List.) | ||
==How do I log my time?== | ==How do I log my time?== | ||
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*''Website:'' Hours tab > Select Activity > Enter time | *''Website:'' Hours tab > Select Activity > Enter time | ||
*''Using [https:// | *''Using [https://www.betterimpact.tv/my-impact/ the app]'' | ||
**''in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | **''in real time:'' Use the ''Start Clock'' button on the main page, select the activity, tap ''Start Clock'' again. Remember to hit ''Stop Clock'' when finished! | ||
**''after service:'' Taps ''Logging'' > ''Hours'' > ''Portland Bureau of Emergency Management'' > then select the activity and make your entry | **''after service:'' Taps ''Logging'' > ''Hours'' > ''Portland Bureau of Emergency Management'' > then select the activity and make your entry | ||
*Please note that ''time is never automatically logged'' for scheduled events. That provides you the ability to add travel and prep time, and also ensures that time is not erroneously logged for people who sign up but do not attend an event. | *Please note that ''time is never automatically logged'' for scheduled events. That provides you the ability to add travel and prep time, and also ensures that time is not erroneously logged for people who sign up but do not attend an event. | ||
*For categories where the date of service is not too important, such as Advanced Training or Program Service, it is OK to aggregate time into a single periodic entry. For categories where the data matters very much for reconciliation and indemnification -- like Deployment, Team Meetings, and Exercise -- please '''do''' tag those entries with | *For categories where the date of service is not too important, such as Advanced Training or Program Service, it is OK to aggregate time into a single periodic entry. For categories where the data matters very much for reconciliation and indemnification -- like Deployment, Team Meetings, and Exercise -- please '''do''' tag those entries with exact date(s). | ||
== I do not see my Activity listed. Where is it? == | == I do not see my Activity listed. Where is it? == | ||
By default MIP lists your '''Recent''' activities for quick access. And periodically we archive past Activities to declutter the list. You can still log time for past/inactive Activities from the longer lists. | By default MIP lists your '''Recent''' activities for quick access. And periodically we archive past Activities to declutter the list. You can still log time for past/inactive Activities from the longer lists. | ||
* '''On the website''', simply use the '''Active''' or '''Inactive''' buttons to change the drop-down list: | * '''On the website under the Hours tab''', simply use the '''Active''' or '''Inactive''' buttons to change the drop-down list: | ||
[[File:MIP | [[File:MIP recent active inactive.jpg|alt=In the MIP Hours screen, select Active or Inactive to access the longer lists of Activities.|none|thumb|559x559px|In the MIP Hours screen, select '''Active''' or '''Inactive''' to access the longer lists of Activities.]] | ||
* '''In the app''', use 'Activity Search', and then 'Include inactive activities in search':[[File:Screencap of MyImpact app Log Hours, Activity Search.png|alt=The MyImpact App 'Log Hours' screen|none|thumb|The MyImpact App 'Log Hours' screen]] | * '''In the app''', use 'Activity Search', and then 'Include inactive activities in search':[[File:Screencap of MyImpact app Log Hours, Activity Search.png|alt=The MyImpact App 'Log Hours' screen|none|thumb|The MyImpact App 'Log Hours' screen]] | ||
== How do I edit or delete a previous time entry? == | == How do I edit or delete a previous time entry? == | ||
You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [mailto:net@portlandoregon.gov net@portlandoregon.gov] | You can edit an entry for 24 hours after ''its start time'', regardless of when you enter it. There are technical reasons for this limit that actually make sense, but we won't bore you here. '''If you need an entry corrected or deleted,''' simply email the Activity date and correction/deletion instruction to [mailto:net@portlandoregon.gov net@portlandoregon.gov] | ||
== How do I get certifications added to my MIP profile? == | == How do I get certifications added to my MIP profile? == | ||
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# Next to the appropriate field, choose the '''Select''' button and upload your PDF file. | # Next to the appropriate field, choose the '''Select''' button and upload your PDF file. | ||
# You're done! PBEM reviews and accepts certificate uploads in batches. When that happens, your new certificate(s) will automatically be noted in your profile page. We will not notify you, because none of us want more silly, transactional emails, do we? | # You're done! PBEM reviews and accepts certificate uploads in batches. When that happens, your new certificate(s) will automatically be noted in your profile page. We will not notify you, because none of us want more silly, transactional emails, do we? | ||
Please note that for FEMA trainings, an Unofficial Transcript cannot be accepted. The reason is that the State requires actual certificates for prerequisite trainings in order to enroll in more advanced classes. | |||
If you have additional '''relevant''' certifications that are not listed, such as advanced ICS or a medical license, email them to [mailto:Net@portlandoregon.gov?subject=Advanced ICS certificate net@portlandoregon.gov]. Note that PBEM only tracks certifications that are related to '''a deployable NET role''', or are '''prerequisite for additional advanced training'''. For example, naloxone training is not tracked, while CPR/AED is. | |||
== How do I upload a new ID photo? == | == How do I upload a new ID photo? == | ||
See [[ID Photos]]. | See [[ID Photos]]. | ||
== How do I change or add my VSF specialties? == | |||
# [https://pbem.link/miplogin Log in to MIP]. | |||
# Select '''My Profile'''. | |||
# Select '''Qualifications'''. | |||
# Select your desired '''VSF: Primary''' and '''VSF: Secondary''' fields. Scroll to the bottom and Save. | |||
# PBEM reviews submitted requests in batches periodically, and approves them if you have any required certifications or training. In other words, a person cannot select 11.04.Food Unit Lead if they have not uploaded a current Food Handler's Card. To upload certifications, see [[MyImpact Volunteer Portal FAQ#How do I get certifications added to my MIP profile?|How do I get certifications added to my profile?]] | |||
# New/updated ID cards are issued only when your current card expires, with the exception of Team Leader elections. This helps constrain program expenses. | |||
Print card | |||
==Qualifications & VSFs== | ==Qualifications & VSFs== | ||
