Scenario Village Proctoring: Difference between revisions

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[[File:2023.05.06.Shon.jpg|alt=Shon Christensen guides Verde NET through Scenario Village. May 06, 2023.|thumb|Shon Christensen (PF&R) guides Verde NET through Scenario Village. ''May 06, 2023''. ''Photographer: Jeremy Van Keuren.'']]
[[File:2023.05.06.Shon.jpg|alt=Shon Christensen guides Verde NET through Scenario Village. May 06, 2023.|thumb|Shon Christensen (PF&R) guides Verde NET through Scenario Village. ''May 06, 2023''. ''Credit: Jeremy Van Keuren.'']]
<span style="background:cornsilk; color: cornsilk">-</span><span style="background:cornsilk; color: black"> '''Contributing writer:''' Amanda Westervelt, Portland Bureau of Emergency Management, Operations Specialist </span><span style="background:cornsilk; color: cornsilk">-</span>
<span style="background:cornsilk; color: cornsilk">-</span><span style="background:cornsilk; color: black"> '''Contributing writer:''' Amanda Westervelt, Portland Bureau of Emergency Management, Operations Specialist </span><span style="background:cornsilk; color: cornsilk">-</span>


Proctors are a critical part of the Scenario Village exercise experience. Proctors support [https://volunteerpdx.net/index.php/Moulage#Survivor_Actor_Preparations:_Scenario_Village Survivor Volunteer actors], observe the players as they work through the exercise, evaluate demonstrated skills, identify areas for improvement, deliver injects, provide simulated effects and responses, and monitor the safety of all participants during the course of the event. At the end of the exercise, a Proctor provides the NET players with constructive criticism and positive reinforcement.
Proctors are a critical part of the Scenario Village exercise experience. Proctors support [[Moulage#Survivor Actor Preparations: Scenario Village|Survivor Volunteer actors]], observe the players as they work through the exercise, evaluate demonstrated skills, identify areas for improvement, deliver injects, provide simulated effects and responses, and monitor the safety of all participants during the course of the event. At the end of the exercise, a Proctor provides the NET players with constructive criticism and positive reinforcement.


'''The person in charge of the exercise is the Exercise Coordinator.''' This person is responsible for (or delegating) the exercise design, gathering the needed resources for the exercise (such as props, actors, moulage technicians, proctors, food, etc), communicating with volunteers before the exercise, and designating Proctor responsibilities.
'''The person in charge of the exercise is the Exercise Coordinator.''' This person is responsible for (or delegating) the exercise design, gathering the needed resources for the exercise (such as props, actors, moulage technicians, proctors, food, etc), communicating with volunteers before the exercise, and designating Proctor responsibilities.
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== Preparing to Proctor ==
== Preparing to Proctor ==
[[File:Proctoring1.jpg|alt=Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. December12, 2018.|thumb|Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. ''December12, 2018. Photographer: Kathy Reese.'']]
[[File:Proctoring1.jpg|alt=Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. December12, 2018.|thumb|Alice Busch and Jeremy Van Keuren proctor at Operation Fort Rock. ''December12, 2018. Credit: Kathy Reese.'']]
Before the exercise begins:
Before the exercise begins:


* '''What to bring:''' Clipboard, paper, something to write with, flashlight, and a whistle. You'll do a lot of walking, so wear comfortable footwear. Also, there is no climate control in the Village; dress accordingly.
* '''What to bring:''' Clipboard, paper, something to write with, flashlight, and a whistle. You'll do a lot of walking, so wear comfortable footwear. Also, there is no climate control in the Village; dress accordingly.
* '''Have the Exercise Coordinator's cell phone number.''' PPB Training is a secure facility with access control between areas, meaning people may get locked out of the building or different parts of it. The Exercise Coordinator can get doors unlocked and people escorted back in.
* '''Have the Exercise Coordinator's cell phone number.''' PPB Training is a secure facility with access control between areas, meaning people may get locked out of the building or different parts of it. The Exercise Coordinator can get doors unlocked and people escorted back in.
* '''Know what the different lanyard colors mean.''' If you don't, see: [https://volunteerpdx.net/index.php/Scenario_Village#Participant_Roles_and_Responsibilities Scenario Village Participant Roles and Responsibilities.]
* '''Know what the different lanyard colors mean.''' If you don't, see: [[Scenario Village#Participant Roles and Responsibilities|Scenario Village Participant Roles and Responsibilities.]]
* '''Know the scenario:''' Maybe an earthquake just happened, we are on a typical city block, several survivors are scattered throughout the village with various injuries, they need assistance, and here comes a NET team…
* '''Know the scenario:''' Maybe an earthquake just happened, we are on a typical city block, several survivors are scattered throughout the village with various injuries, they need assistance, and here comes a NET team…


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* Keep Survivors and Players in separate rooms (Players should avoid seeing Survivors before play).
* Keep Survivors and Players in separate rooms (Players should avoid seeing Survivors before play).
* Remind Players and Survivors to check themselves for sharp instruments and to leave them in the lobby/moulage room for pick up later.
* Remind Players and Survivors to check themselves for sharp instruments and to leave them in the lobby/moulage room for pick up later.
* Give the [https://volunteerpdx.net/index.php/Scenario_Village_Proctoring#Prep_and_Safety_Briefing_for_Survivor_Volunteers Survivor Volunteer Safety Briefing] while Survivors get moulaged.
* Give the [[Scenario Village Proctoring#Prep and Safety Briefing for Survivor Volunteers|Survivor Volunteer Safety Briefing]] while Survivors get moulaged.
* When given the "OK" by the Coordinator, lead the Survivors into the Village through the security check area.
* When given the "OK" by the Coordinator, lead the Survivors into the Village through the security check area.
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# To sign in if they haven't already done so.
# To sign in if they haven't already done so.
# To yell '''"REAL WORLD"''' to stop the exercise if they observe anything unsafe taking place (they should trust their gut too).
# To yell '''"REAL WORLD"''' to stop the exercise if they observe anything unsafe taking place (they should trust their gut too).
# To be aware of their own stress reactions and those of their teammates. Stress is used in SV so players can practice using the parts of their brains that are often impaired in stressful situations. There is no problem with "tapping out" to take a break. Check in with each other on stress levels.
# (If we brought the beads)...wear Mardi Gras beads if you do not want to be photographed.
# (If we brought the beads)...wear Mardi Gras beads if you do not want to be photographed.
# To do a sharp instrument check...are you sure you don't have any on you?
# To do a sharp instrument check...are you sure you don't have any on you?
# Not to carry Survivor Volunteers down stairs. But instead, to let them stand and walk down and then resume the patient carry.
# Not to carry Survivor Volunteers down stairs. But instead, to let them stand and walk down and then resume the patient carry.
# Use the notepads on the doors to mark buildings.
# Have a flashlight for darkened areas. If you don't have a flashlight, don't go in.
# Have a flashlight for darkened areas. If you don't have a flashlight, don't go in.
# What the [https://volunteerpdx.net/index.php/Scenario_Village#Participant_Roles_and_Responsibilities different lanyard colors mean].
# What the [[Scenario Village#Participant Roles and Responsibilities|different lanyard colors mean]].
# To leave PPB Training in better shape than we found it; don't leave any garbage or anything like that, or we don't get invited back. We are guests here.
# To leave PPB Training in better shape than we found it; don't leave any garbage or anything like that, or we don't get invited back. We are guests here.
# The basic exercise flow: they'll stage, go into the village, assess, and render aid.
# The basic exercise flow: they'll stage, go into the village, assess, and render aid.
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# To have fun, and do not stress; it's only a FAIL if someone is hurt in the exercise. Otherwise, this is the place to make mistakes.
# To have fun, and do not stress; it's only a FAIL if someone is hurt in the exercise. Otherwise, this is the place to make mistakes.
# There will be a hotwash at the end.
# There will be a hotwash at the end.
# Email PBEM to replenish any supplies used.
If proctors have time, we also recommend reviewing '''[https://hcpaw.portlandoregon.gov/u/xqPeQS8j3iTUo95C/08072591-2b69-455c-8333-c416ac6535c4?l this brief]''' from NW District NET TL Nick McCullar on trauma-informed proctoring for the exercise.
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<span style="color:#ffffff">...</span>


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# To do a sharp instrument check...are you sure you don't have any on you?
# To do a sharp instrument check...are you sure you don't have any on you?
# They should never be carried down stairs. But instead, let them stand and walk down and then resume the patient carry.
# They should never be carried down stairs. But instead, let them stand and walk down and then resume the patient carry.
# What the [https://volunteerpdx.net/index.php/Scenario_Village#Participant_Roles_and_Responsibilities different lanyard colors mean].
# What the [[Scenario Village#Participant Roles and Responsibilities|different lanyard colors mean]].
# To leave PPB Training in better shape than we found it; don't leave any garbage or anything like that, or we don't get invited back. We are guests here.
# To leave PPB Training in better shape than we found it; don't leave any garbage or anything like that, or we don't get invited back. We are guests here.
# The basic exercise flow: staging, going into the village, assessing, and rendering aid.
# The basic exercise flow: staging, going into the village, assessing, and rendering aid.
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== Proctoring During the Exercise ==
== Proctoring During the Exercise ==
[[File:SV.OpRedfern.ErnieJones.jpg|alt=Lt. Matthew Silva and Lt. Laurent Picard taking notes during Operation Red Fern. December 12, 2015. Photographer: Ernest Jones.|thumb|Lt. Matthew Silva and Lt. Laurent Picard taking notes during Operation Red Fern. ''December 12, 2015. Photographer: Ernest Jones.'']]
[[File:SV.OpRedfern.ErnieJones.jpg|alt=Lt. Matthew Silva and Lt. Laurent Picard taking notes during Operation Red Fern. December 12, 2015. Photographer: Ernest Jones.|thumb|Lt. Matthew Silva and Lt. Laurent Picard taking notes during Operation Red Fern. ''December 12, 2015. Credit: Ernest Jones.'']]
Actors are hidden; play begins. The NET team arrives, and the actors start acting. You take out your clipboard and become a fly on the wall.
Actors are hidden; play begins. The NET team arrives, and the actors start acting. You take out your clipboard and become a fly on the wall.


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== Hotwash ==
== Hotwash ==
The Scenario Village hotwash is an opportunity for all participants to decide how they think the exercise went. It is important not to frame in terms of "success" or "failure" since this is a practice response. What is more important is what people learned.[[File:SV.OpSasquatch.Pham.jpg|alt=A hotwash session at the end of Operation Sasquatch. May 02, 2015. Photographer: Ben Pham.|thumb|A hotwash session at the end of Operation Sasquatch. ''May 02, 2015. Photographer: Ben Pham.'']]Begin by affirming their hard work. Often, no matter what happened during the exercise or how well they performed, volunteers feel like they failed...be sure to disabuse them of that notion.
The Scenario Village hotwash is an opportunity for all participants to decide how they think the exercise went. It is important not to frame in terms of "success" or "failure" since this is a practice response. What is more important is what people learned.[[File:SV.OpSasquatch.Pham.jpg|alt=A hotwash session at the end of Operation Sasquatch. May 02, 2015. Photographer: Ben Pham.|thumb|A hotwash session at the end of Operation Sasquatch. ''May 02, 2015. Credit: Ben Pham.'']]Begin by affirming their hard work. Often, no matter what happened during the exercise or how well they performed, volunteers feel like they failed...be sure to disabuse them of that notion.


'''Thumb:''' Something that went well
'''Thumb:''' Something that went well
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|Gather other props as needed
|Gather other props as needed
|''May include electrical cable (for a "down power line"), gas meter and SCBA tank (for a simulated gas leak), building signs.''
|''May include electrical cable (for a "down power line"), gas meter and SCBA tank (for a simulated gas leak), building signs, mardi-gras beads.''
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|Order and pick up coffee
|Order and pick up coffee
|''There is a Starbucks at 5826 NE 122nd Ave (503-252-3880); order one "Coffee Traveler" for each shift...takes 40 minutes to brew, so time accordingly.''
|''There is a Starbucks at 5826 NE 122nd Ave (503-252-3880); order one "Coffee Traveler" for each shift...takes 40 minutes to brew, so time accordingly.''
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|Make sure this page is on your phone
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| colspan="4" |'''1 - 3 DAYS AFTER'''
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|Prep/email feedback survey to responders and survivors
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|Input exercise to the CRT Activities sheet
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Retrieved from "https://volunteerpdx.net/index.php/Scenario_Village_Proctoring"