VSF 05.01: NET Team Leader: Difference between revisions

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NET volunteers are organized into teams and every team is required to have a Team Leader. A Team Leader is a coach, convener, and community organizer. Team Leaders interface directly with, and represent their community to, PBEM staff. They may also act as the team's "resident trainer", though that responsibility can be delegated to others on the team. In short, Team Leaders prepare and develop their Team Members towards conducting operations in their community immediately following a disaster.
NET volunteers are organized into teams and every team is required to have a Team Leader. A Team Leader is a coach, convener, and community organizer. Team Leaders interface directly with, and represent their community to, PBEM staff. They may also act as the team's "resident trainer", though that responsibility can be delegated to others on the team. In short, Team Leaders prepare and develop their Team Members towards conducting operations in their community immediately following a disaster.


The guidelines for Team Leader election or appointment appear in the NETwiki section titled [[Volunteer Leadership]]. NET Team Leaders are also the only PBEM volunteer position with their own section of Portland City Code: [https://www.portland.gov/code/3/124/090 Chapter 3.124.090].
The guidelines for Team Leader election or appointment appear in the NETwiki section titled [[Volunteer Leadership]]. NET Team Leader is also the only PBEM volunteer position with their own section of Portland City Code: [https://www.portland.gov/code/3/124/090 Chapter 3.124.090].
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| style="width: 50%; text-align: center; background-color:gray; color:white;" |'''During Grey Skies, these volunteers...'''
| style="width: 50%; text-align: center; background-color:gray; color:white;" |'''During Grey Skies, these volunteers...'''
|-
|-
| style="background-color:skyblue; padding:15px;" |<span style="color:red">''What will these volunteers be doing during Blue Skies? Training? Outreach? Other responsibilities?''</span>
| style="background-color:skyblue; padding:15px;" |...are responsible for the organization, ongoing training, communication with and operational safety of the NET members assigned to their teams.


| style="background-color:lightgray; padding:15px;" |<span style="color:red">''What will these volunteers do in the immediate aftermath of a disaster, during the response phase of a disaster? Not all volunteers necessarily have a role in response...some volunteers are committed only to Blue Skies activities, like community outreach.''</span>
| style="background-color:lightgray; padding:15px;" |..have no assigned role. However, may shift into the role of the Team's Incident Team Leader (ITL).
|}
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=== Related Volunteer Positions ===
=== Related Volunteer Positions ===
<span style="color:red">''Use this section to list any other volunteer positions that have a direct bearing on this one (if any). To complete this section, think of the chain of command for the volunteer.''</span>
VSF 05.02: NET Volunteer


VSF '''XX.XX.XX'''
VSF 05.03: Incident Team Leader
 
VSF  '''XX.XX.XX'''
 
VSF  '''XX.XX.XX'''


=== Responsibilities ===
=== Responsibilities ===
<span style="color:red">''Use bullet points to indicate the key responsibilities these volunteers have. Think in terms of outcomes for the volunteer, and link those outcomes back to the responsibilities needing fulfillment in order to achieve those outcomes. The last three responsibilities are key to any volunteer position description.''</span>
* Convening a team meeting at least once every three months (virtual or in person).
* Responsibility 1
* Attend no fewer than two Team Leader meetings each calendar year, if regularly offered by PBEM.
* Responsibility 2
* Serving as the team's liaison to PBEM and Portland Fire & Rescue, particularly to the NET's local fire station.
* Responsibility 3
* Leading NET volunteer recruitment for his/her team, particularly to populations underserved by the NET program.
* Responsibility 4 (etc)
* Managing team dynamics and resolving conflict between team volunteers as needed.
* Providing PBEM staff with program feedback and recommendations.
* Leading their team through the creation and maintenance of a Team Operations Plan.
* Ensuring that their team is prepared for a disaster by reviewing deployment/field operations plans, and inspecting NET volunteer equipment to verify that minimum PPE requirements are met.
* Ensuring that NET volunteers are managing their online volunteer profiles (e.g. keeping contact information and personal information current) and logging service hours into PBEM's volunteer management system.
* Sending meeting attendance and minutes to PBEM staff, or delegating to another volunteer to do so.
* Informing PBEM staff and their team if leaving Portland for more than a week and appointing an Assistant Team Leader as the team contact during the absence.
* Participate in scheduled training, drills, and activation exercises to maintain operational competence.
* Participate in scheduled training, drills, and activation exercises to maintain operational competence.
* Represent PBEM professionally and follow safety and operational guidelines at all times.
* Represent PBEM professionally and follow safety and operational guidelines at all times.
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|style="background: #13135a; color: white" width="105px"|'''Position ID'''
|style="background: #13135a; color: white" width="105px"|'''Position ID'''
|style="text-align: center; background: #13135a; color: white"|<big>'''VSF XX.XX.XX: XXXXXXXXX'''</big>
|colspan=3 style="text-align: center; background: #13135a; color: white"|<big>'''VSF 05.01: NET Team Leader'''</big>
|}
<span style="color:red">''The position ID indicates which VSF a position is assigned to, what subsection of the VSF, and the position's formal title.''</span>
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|style="background: #13135a; color: white" width="25%" |'''Mission Area'''
|style="background: #13135a; color: white" width="25%" |'''Mission Area'''
|style="text-align: center; background: darkgray; color: gainsboro" width="25%"|'''<big>Preparedness</big>'''
|style="text-align: center; background: firebrick; color: white" width="25%"|'''<big>Preparedness</big>'''
|style="text-align: center; background: firebrick; color: white" width="25%"|'''<big>Response</big>'''
|style="text-align: center; background: darkgray; color: gainsboro" width="25%"|'''<big>Response</big>'''
|style="text-align: center; background: darkgray; color: gainsboro" width="25%"|'''<big>Recovery</big>'''
|style="text-align: center; background: darkgray; color: gainsboro" width="25%"|'''<big>Recovery</big>'''
|}
<span style="color:red">''Indicates whether the position has a disaster preparedness role, a response role, a recovery role, or a combination of those three on the Disaster Management Cycle. For example, someone confirmed to provide mental health first aid would have a response role. However, those skills are also needed during the Recovery phase of a disaster.
<span style="color:red">''It is important to note that this portion of the Position Description does not commit a volunteer to a specific part of the Disaster Management Cycle. It only indicates what the possibilities are. In this example, "Response" is the only mission area this volunteer position is active in...Preparedness and Recovery are greyed out.''
{| class="wikitable" style="width: 50%"
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Lead Agency'''
| style="background: #13135a; color: white" width="105px" |'''Lead Agency'''
| style="background: white; padding: 10px" |<span style="color:red">''This is almost always PBEM, but there are occasional exceptions. Please ask PBEM if you're not sure.''<span />
| colspan=3 style="background: white; padding: 10px" |Portland Bureau of Emergency Management
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Active NET Required?'''
| style="background: #13135a; color: white" width="105px" |'''Active NET Required?'''
| style="padding: 10px" |<span style="color:red">''The majority of volunteer position descriptions are open to ATVs. Whether or not the one you are working on is should be clearly indicated in the VSF Directory.''<span />
| colspan=3 style="padding: 10px" |No; this position is available to [[Affiliated Team Volunteers (ATVs)|ATVs]].
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Structure'''
| style="background: #13135a; color: white" width="105px" |'''Structure'''
| style="background: white; padding: 10px" |<span style="color:red">''Describes the position describes span of control and chain of command for the volunteer position.''</span>
| colspan=3 style="background: white; padding: 10px" |NET Team Leaders report to the PBEM staff person who is their District's representative. NET Team Leaders may have several direct reports, such as Assistant Team Leaders.
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Relevant Knowledge, Skills, Abilities'''
| style="background: #13135a; color: white" width="105px" |'''Relevant Knowledge, Skills, Abilities'''
| style="padding: 10px" |<span style="color:red">''A list of ideal qualities and knowledge that a candidate for the volunteer position possesses. However, the purpose of listing them is to give volunteers a better idea of the expectations associated with the role. They are not intended as prescriptive.''</span>
| colspan=3 style="padding: 10px" |
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Licenses and Certifications'''
| style="background: #13135a; color: white" width="105px" |'''Licenses and Certifications'''
| style="background: white; padding: 10px" |<span style="color:red">''Any licenses or certifications required OR recommended for this volunteer position.''</span>
| colspan=3 style="background: white; padding: 10px" |None required.
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Currency'''
| style="background: #13135a; color: white" width="105px" |'''Currency'''
| style="padding: 10px" |<span style="color:red">''"Currency" means how often they need to renew training or certifications, and/or contact with their team or team leader. In other words, indicates how often a volunteer must renew training and/or knowledge in order to be deployable in this volunteer position. All position descriptions should also include:''</span>
| colspan=3 style="padding: 10px" |Required to complete a [[Background Checks|criminal background check]] at PBEM's expense every three years.
 
Required to complete a [[Background Checks|criminal background check]] at PBEM's expense every three years."
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Physical Requirements'''
| style="background: #13135a; color: white" width="105px" |'''Physical Requirements'''
| style="background: white; padding: 10px" |<span style="color:red">''More detailed knowledge on the physical expectations associated with completing the position's key responsibilities.''</span>
| colspan=3 style="background: white; padding: 10px" |None.
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Task Book'''
| style="background: #13135a; color: white" width="105px" |'''Task Book'''
| style="padding: 10px" |<span style="color:red">''If a task book is available for this volunteer position, it will be linked here. Not every position has a task book.''</span>
| colspan=3 style="padding: 10px" |None at this time.
|-
|-
| style="background: #13135a; color: white" width="105px" |'''PPE and Recommended Equipment'''
| style="background: #13135a; color: white" width="105px" |'''PPE and Recommended Equipment'''
| style="background: white; padding: 10px" |<span style="color:red">''Any required personal protective equipment (PPE) associated with deploying in this volunteer position, and any relevant equipment that facilitates completing volunteer responsibilities.''</span>
| colspan=3 style="background: white; padding: 10px" |'''PPE:''' As this is a Blue Skies position, no PPE is needed.
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Forms'''
| style="background: #13135a; color: white" width="105px" |'''Forms'''
| style="padding: 10px" |<span style="color:red">''Forms that a volunteer in the position should be familiar with and know how to complete.''</span>
| colspan=3 style="padding: 10px" |TBA
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Updated'''
| style="background: #13135a; color: white" width="105px" |'''Updated'''
| style="background: white; padding: 10px" |<span style="color:red">''Indicates by date the last time anything in the position description was changed.''</span>
| colspan=3 style="background: white; padding: 10px" |2025.07.24
|-
|-
| style="background: #13135a; color: white" width="105px" |'''Released'''
| style="background: #13135a; color: white" width="105px" |'''Released'''
| style="padding: 10px" |<span style="color:red">''Indicates by date when the position was first released and published.''</span>
| colspan=3 style="padding: 10px" |2013.11.19
|}
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=== Training for VSF XX.XX.XX: XXXXXXXXX ===
=== Training for VSF 05.01: NET Team Leader ===
<mark>'''Important note: ONLY the trainings listed as REQUIRED are required!'''</mark> Optional training and supplemental resources are presented as a path for a volunteer to increase their knowledge and confidence carrying out their volunteer responsibilities. However, no volunteer's Active status depends on completing training marked as "Optional" or "Supplemental". For more information, please visit the article on [[PBEM Volunteer Position Descriptions#Training Section|Position Descriptions: Training Section]].
<mark>'''Important note: ONLY the trainings listed as REQUIRED are required!'''</mark> Optional training and supplemental resources are presented as a path for a volunteer to increase their knowledge and confidence carrying out their volunteer responsibilities. However, no volunteer's Active status depends on completing training marked as "Optional" or "Supplemental". For more information, please visit the article on [[PBEM Volunteer Position Descriptions#Training Section|Position Descriptions: Training Section]].
Since Team Leaders are elected, any training marked as "Required" should be completed within six months of election; a new Team Leader is not required to possess required certifications before election.
{| class="wikitable" style="width: 75%"
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!style="background: #13135a; color: white"|<big>Training or Resource</big>
! style="background: #13135a; color: white" |<big>Training or Resource</big>
!style="background: #13135a; color: white"|<big>Type</big>
! style="background: #13135a; color: white" |<big>Type</big>
!style="background: #13135a; color: white"|<big>Delivery</big>
! style="background: #13135a; color: white" |<big>Delivery</big>
!style="background: #13135a; color: white"|<big>Duration</big>
! style="background: #13135a; color: white" |<big>Duration</big>
!style="background: #13135a; color: white"|<big>Learning Objective</big>
! style="background: #13135a; color: white" |<big>Learning Objective</big>
|-
|-
|[[Chapter 1: Introduction to Being a NET Team Leader|NET Team Leader Training]]
| style="background: #d35d30; color: white" |'''Required'''
|Online
|
|
|style="background: #d35d30; color: white"|'''Required'''
|Instructs volunteers on the basics of what they need to know as a new NET Team Leader.
|-
|Basic BEECN training
| style="background: #d35d30; color: white" |'''Required'''
|Online
|1.5 hours
|
|
|-
|[https://training.fema.gov/is/courseoverview.aspx?code=IS-240.c&lang=en IS-240.C: Leadership and Influence]
| style="background: #d35d30; color: white" |'''Required'''
|Online
|3.0 hours
|
|-
|[https://training.fema.gov/is/courseoverview.aspx?code=IS-241.c&lang=en IS-241.C: Decision Making and Problem Solving]
| style="background: #d35d30; color: white" |'''Required'''
|Online
|2.0 hours
|
|
|-
|[https://training.fema.gov/is/courseoverview.aspx?code=is-244.b&lang=en IS-244.B: Developing and Managing Volunteers]
| style="background: #d35d30; color: white" |'''Required'''
|Online
|4.0 hours
|
|
|-
|-
|[https://www.google.com/search?q=IS-242&rlz=1C1GCEU_enUS1074US1076&oq=IS-242&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTINCAEQABiRAhiABBiKBTINCAIQABiRAhiABBiKBTIGCAMQABgeMgYIBBAAGB4yBggFEAAYHjIICAYQABgIGB4yCAgHEAAYCBgeMg0ICBAAGIYDGIAEGIoFMg0ICRAAGIYDGIAEGIoF0gEIMjY5MGowajSoAgCwAgA&sourceid=chrome&ie=UTF-8 IS-242.C: Effective Communication]
| style="background: #e9ae97" |Optional
|Online
|8.0 hours
|
|
|-
|PBEM Speakers' Bureau Training
| style="background: #e9ae97" |Optional
| style="background: #e9ae97" |Optional
|
|
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=== VSF XX.XX.XX: XXXXXXXXX Knowledge Base ===
=== VSF 05.01: NET Team Leader Knowledge Base ===
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!Publish Date
!Publish Date
|-
|-
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|NET Guidelines on NETwiki
|TBA
|PBEM
|2013.11.19
|-
|[https://youtu.be/m_MaJDK3VNE This inspirational video]
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