JOB AID: Misting Stations: Difference between revisions

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==== Supplies needed to build one station ====
==== Supplies needed to build one station ====
[[File:Misting Station Hose.png|alt=Hose part|thumb|''Get you one of these here. DIG 12" mister, 2 GPH mister end piece. Yesssssir. Fine piece of apparatus there.'' |185x185px]]
[[File:Misting Station Hose.png|alt=Hose part|thumb|''Get you one of these here. DIG 12" mister, 2 GPH mister end piece. Yesssssir. Fine piece of apparatus here.'' |185x185px]]
* (1) 50 foot black rubber memory-flex irrigation hose.
* (1) 50 foot black rubber memory-flex irrigation hose.
* (16) DIG 12", 2 GPH mister end piece with memory-flex tubing (available from [https://www.homedepot.com/p/DIG-2-GPH-Mister-with-Memory-Flex-Tubing-7760F/204758539 Home Depot: Model #7760F], see photo to right).
* (16) DIG 12", 2 GPH mister end piece with memory-flex tubing (available from [https://www.homedepot.com/p/DIG-2-GPH-Mister-with-Memory-Flex-Tubing-7760F/204758539 Home Depot: Model #7760F], see photo to right).
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#* Turn on water with water key.
#* Turn on water with water key.
# Set up A-boards with directional signage at main park entrance or busiest access point as needed.
# Set up A-boards with directional signage at main park entrance or busiest access point as needed.
<gallery widths="250" heights="250">
File:Misting Station Assembly 1.jpg|''Opening the hose bib box.''
File:Misting Station Assembly 2.jpg|Open water with water key.
File:Misting Station Assembly 5.jpg|''Zip tying hose to inside of canopy.''
File:Misting Station Assembly 6.jpg|''Zip tying the tail.''
File:Misting Station Assembly 7.jpg|''Zip tying the tail.''
File:Misting Station Assembly 4.jpg|''Hoses bundled for storage.''
</gallery>
=== Packing up for year-round storage ===
# Retrieve all misting station supplies and bring them to [[Sgt. Jerome F. Sears U.S. Army Reserve Center|Jerome Sears]].
# Assess whether any supplies should be replenished - use supply list as guide
# Store materials together in a storage room (not in a front bay).
# Tie all hose coils neatly.
# Close all storage boxes and stack together.
# Working with PBEM Operations, purchase additional material.
== Responsibilities ==
* '''PBEM Operations Manager:''' Update and finalize this job aid in coordination with PBEM staff and partners. Deploy PBEM and NET teams to set up, manage, take down and store supplies. Manage replenishment and improvements. Coordinate with Portland Parks & Recreation (PP&R).
* '''PBEM NET Coordinator:''' Follow NET deployment procedures for requesting NETs, tracking sign ups, providing deployment information on sign ups, staying in contact with deployed volunteers, sending deployment survey.
* '''PP&R:''' Assess misting station locations annually. Help review job aid annually.
== Example ICS 204: General Staff Description - Misting Site ==
''The following is a sample ICS 204 form for staffing a misting site. However, we have not staffed misting sites for the last few events where misting facilities were deployed.''
'''Position:''' Cooling Site General Staff
'''Unit:''' Community Services Branch
'''Work Locations:'''
1.     Lents Park at Walker Stadium (4808 SE 92nd Ave, Portland, OR 972660) [map] [signup]
2.     Knott Park near west restroom (NE 112th Ave & NE Russell St, Portland, OR 97220) [map] [signup]
3.     Mt. Scott Community Center near playgrounds (5530 SE 72nd Ave, Portland, OR 97206) [map] [signup]
4.     East Portland Community Center (740 SE 106th Ave, Portland, OR 97216) [map] [signup]
5.     Harney Park near restroom (SE 67th Avenue and Harney Street) [map] [signup]
6.    Glenhaven Park near skate park (7900 NE Siskiyou St, Portland, OR 97213) [map] [signup]
'''Shifts:''' 11:45am-2:00pm, 1:45-4:00pm, 3:45-6:00pm, 5:45-8:00pm
'''Misting Station Lead:'''
Jeff Perkins [phone number]
'''Unit Overview:''' The Community Services Branch, in alignment with Emergency Support Function ESF #6, is responsible for coordinating staff at mass care and sheltering operations during an emergency hot weather response.
'''Position Responsibilities:''' The general staff position performs a variety of roles necessary to run a misting station established by the City of Portland, or its partners. This position is supervised by a remote PBEM staff member (the Misting Station Lead). All Misting Station Volunteers are asked to:
* Welcome visitors;
* Monitor the equipment and report problems to the Misting Station Lead;
* Call 9-1-1 if anyone appears to have heat stroke or another serious medical problem, or if another emergency arises. When you have time, after you call 9-1-1, inform the Misting Station Lead;
* Provide public information about other open cooling centers and how to get there;
* Keep a tally of how many people visit the site.
Some shifts will also be asked to help with set-up and tear-down. Staff might be rotated through roles during each of their shifts.
'''Working Environment:'''
* Misting Stations will be outdoors in public parks, usually located in shade. County employees in this role need to take the Workday Excessive Heat training since they will be outdoors.  Some may have already taken it, but if not, it should be completed prior to shift.
* Assignment may include bending, walking, standing for extended periods, and carrying less than 20 pounds (hose, spraying equipment, shade canopy, etc.)
* Volunteers should practice physical distancing (maintaining six feet of separation from others) among both guests and staff.
* PBEM will make every attempt to ensure misting stations are staffed sufficiently to appropriately handle facility capacity. If you feel that staffing levels are not appropriate to maintain operations notify the Misting Station Lead immediately. The misting station should not be left unattended if possible to discourage damage or theft.
* Pets may be present (potential allergens, fleas).
* Guests at misting stations will not have undergone a “Wellness Check” or symptom screening. Guests should follow appropriate precautions consistent with public health recommendations for all people during the COVID-19 pandemic.
* Guests might have chronic illnesses and/or injuries.
* Some guests may be experiencing ongoing mental health or substance use challenges. This may be a cause of distress for them. '''Please read the SAFETY MESSAGE''' below for guidance in this topic.
* Street noise and the noise caused by outdoor park maintenance equipment is something to consider when speaking with guests. Be aware that loud discussion can escalate situations because of the need to talk over the sound. Staff can also carry a notebook, in case written communication is needed with other staff and guests.
* Meals, snacks, and beverages will not be provided at the site. Bottled water will be available, but we encourage volunteers to bring their own in case of a shortage.
'''On-site Conduct'''
* Be patient, kind, and a good listener.
* Practice compassion, acceptance, and mutual respect.
* Create welcoming spaces.
* Ensure the identity of the individual has no effect on the services we provide.
* Use supportive, person-first language and non-threatening body language. Please be mindful of how your behavior can escalate or de-escalate any situation. Individuals visiting the site should be referred to as '''Guests'''.
* Weapons of any kind are prohibited in Portland Parks.
* '''Remember you have a team supporting you.''' Reach out to the Misting Station Lead if you run into any problems.
'''Qualifications'''
Required:
* Capacity to arrange safe travel to and from the site.
* Review of PBEM Misting Site set up and take down guide (included as a job aid).
Helpful '''(not required)''' skills/experience/qualifications include:
* Background working with individuals who are unhoused, in crisis, living with mental health and/or substance use challenges.
* Training in Mental Health First Aid, de-escalation, conflict management, mediation, and basic first aid.
'''Equipment & Supplies Needed'''
* Personal protective equipment:
** Weather appropriate clothing
** NET vest and ID (if you are a NET volunteer)
* Personal go-kit, but no more than you can carry or secure in your vehicle. Do not leave your possessions unattended at the site.
* A cellular phone for communication with co-workers or 911 during the shift. Phone numbers should be exchanged at the beginning of the shift.
* Snacks and water.
'''Safety'''
'''This section draws from the event Safety Plan (ICS 208).'''
# '''Your personal safety is your first concern.''' If you feel threatened at any time, you should leave the site immediately even if that means abandoning the equipment. Once at a safe place, call the Misting Station Lead right away and inform them of the situation.
# Never physically confront or touch a guest, as this can lead to conflict. NEVER attempt to restrain or physically engage with a guest.
# Never touch a guest’s possessions without their permission.  This can also lead to conflict.
# Volunteers should bring concerns about an individual’s health or an injury to the Misting Station Lead. If it is an emergency, call 9-1-1.
#* If any emergency occurs, contact 9-1-1 as appropriate, and notify the Misting Station Lead afterwards, when you have time.
#* Guide responders to the patient when they arrive.
#* Document your observations and role related to the incident.
# PBEM encourages volunteers to review the OR-OSHA Heat Stress Prevention Video before their shift (2 minutes): <nowiki>https://osha.oregon.gov/media/videos-online/Pages/heat-stress-prevention.aspx</nowiki>. The coordinating agency will provide misting site staff with accommodation in alignment with the OSHA requirements.
# To limit the spread of COVID-19, volunteers are encouraged to wear masks when not in the stream of the mist.
'''General Staff Duties'''
# Do not leave equipment unattended unless an emergency prompts you to leave the site.
# Arrive on time and stay for the duration of your shift, unless released early at the discretion of the Misting Station Lead.
# Familiarize yourself with the facility. This will help you provide directions to guests.
# Maintain situational awareness. Notify the Misting Station Lead of any guest or volunteer concerns as soon as they are discovered, and/or any concerns about equipment.
# Assist in set-up and tear-down if needed, following the documentation provided.
'''Special Instructions'''
* '''Talk to someone regarding any response related stress.''' The following are tips to limit stress:
** Take steps to promote your own physical and emotional healing by healthy eating, rest, exercise, and relaxation.
** Talk with someone about your feelings - anger, sorrow, and other emotions - even though it may be difficult.
** Call the Multnomah County Mental Health Call Center if needed: 503-988-4888
** Do not offer to help guests outside of the site setting (personal gifts, rides in your car, stays on your couch, etc.)
* '''Data Collection:''' We would like to learn as much as we can about how frequently people use misting sites, and who uses them. Therefore, we ask volunteers do:
** Keep a  number count of all the people who use the misting site using the form provided.  If you can’t find a form, count the number of visitors every hour and report that.
** After your shift, put the form back in the plastic “guest count” box.  If you could not find the form or box, email your observations to net@portlandoregon.gov.