2021 Summer Heatwaves: Difference between revisions

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=== Volunteer Recruitment: July Communications Timeline ===
=== Volunteer Recruitment: July Communications Timeline ===
YYYYYY
YYYYYY
 
[[File:Signup Tracking AUG.jpg|alt=Line graph plotting when the most volunteers signed up through the heat event.|thumb|600x600px|''Graphing rates of volunteer signups over a timeline. The timeline is divided into four hour increments. The magenta flags each correspond to a specific recruitment message.'']]
{| class="wikitable mw-collapsible" style="width: 60%"
{| class="wikitable mw-collapsible" style="width: 60%"
|+
|+
! colspan="2" |<big>TIME</big>
! colspan="2"; style="background: black; color: white" |<big>TIME</big>
!style="background: black; color: white"|<big>EVENT</big>
!style="background: black; color: white"|<big>EVENT</big>
|-
|-
| colspan="3" |'''<big>August 5, 2021: Thursday</big>'''
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 5, 2021: Thursday</big>'''
|-
|-
| colspan="2" |1715
| colspan="2"; style="text-align:right" |1715
|Stand-by notification emailed to NET volunteers; 2,050 recipients.
|Stand-by notification emailed to NET volunteers; 2,050 recipients.
|-
|-
| colspan="2" |1900
| colspan="2"; style="text-align:right" |1900
|JOHS requests NET volunteers for their Logistics section.
|JOHS requests NET volunteers for their Logistics section.
|-
|-
| colspan="3" |'''<big>August 6, 2021: Friday</big>'''
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 6, 2021: Friday</big>'''
|-
|-
| colspan="2" |1605
| colspan="2"; style="text-align:right" |1605
|COAD notification email; ≈ 90 community based organizations.
|COAD notification email; ≈ 90 community based organizations.
|-
|-
| colspan="3" |'''<big>August 7, 2021: Saturday</big>'''
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 7, 2021: Saturday</big>'''
|-
|-
|
|style="background: magenta; color: white"|'''1'''
|1840
|1840
|NET request sent via email with signups; 2,050 recipients (heat deployment update #1).
|NET request sent via email with signups; 2,050 recipients (heat deployment update #1).
|-
|-
| colspan="3" |'''<big>August 8, 2021: Sunday</big>'''
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 8, 2021: Sunday</big>'''
|-
|-
| colspan="2" |2000
| colspan="2"; style="text-align:right" |2000
|ICS 204s for the Misting Sites and Cooling Centers drafted and approved by Ops Manager.
|ICS 204s for the Misting Sites and Cooling Centers drafted and approved by Ops Manager.
|-
|-
| colspan="3" |'''<big>August 9, 2021: Monday</big>'''
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 9, 2021: Monday</big>'''
|-
|-
| colspan="2" |1330
| colspan="2"; style="text-align:right" |1330
|COAD preparation email; ≈ 90 community based organizations.
|COAD preparation email; ≈ 90 community based organizations.
|-
|-
| colspan="2" |1545
| colspan="2"; style="text-align:right" |1545
|Duty Officer delivery driver recruitment email to Bureau Directors to request City Employees.
|Duty Officer delivery driver recruitment email to Bureau Directors to request City Employees.
|-
|-
|
|style="background: magenta; color: white"|'''2'''
|1600
|1600
|St. Johns cooling center cancellation announced to NETs signed up to volunteer there, asked to volunteer at other locations if possible.
|St. Johns cooling center cancellation announced to NETs signed up to volunteer there, asked to volunteer at other locations if possible.
|-
|-
| colspan="2" |1600
| colspan="2"; style="text-align:right" |1600
|Oregon Office of Emergency Management releases message urging the public to take proactive actions to reduce the risk of heat related illnesses.
|Oregon Office of Emergency Management releases message urging the public to take proactive actions to reduce the risk of heat related illnesses.
|-
|-
| colspan="2" |1700
| colspan="2"; style="text-align:right" |1700
|Ops Manager adds three more misting stations and requests volunteers for them.
|Ops Manager adds three more misting stations and requests volunteers for them.
|-
|-
| colspan="2" |1800
| colspan="2"; style="text-align:right" |1800
|COAD informational presentation for CBOs interested in opening a cooling shelter.
|COAD informational presentation for CBOs interested in opening a cooling shelter.
|-
|-
| colspan="3" |'''<big>August 10, 2021: Tuesday</big>'''
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 10, 2021: Tuesday</big>'''
|-
|-
| rowspan="2" |
| rowspan="2"; style="background: magenta; color: white"|'''3'''
|0815
|0815
|PBEM Bureau Director sends email to all City employees requesting them to take shifts at cooling centers.
|PBEM Bureau Director sends email to all City employees requesting them to take shifts at cooling centers.
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|NET request sent via email with signups; 2,050 recipients (heat deployment update #2).
|NET request sent via email with signups; 2,050 recipients (heat deployment update #2).
|-
|-
| colspan="2" |0915
| colspan="2"; style="text-align:right" |0915
|Governor Kate Brown declares a state of emergency due to forecast heat.
|Governor Kate Brown declares a state of emergency due to forecast heat.
|-
|-
| colspan="2" |1100
| colspan="2"; style="text-align:right" |1100
|Multnomah County panel discussion/Q&A for community based organizations.
|Multnomah County panel discussion/Q&A for community based organizations.
|-
|-
| colspan="2" |1120
| colspan="2"; style="text-align:right" |1120
|NET Coordinator sends PIC training schedule to assigned PICs.
|NET Coordinator sends PIC training schedule to assigned PICs.
|-
|-
|
|style="background: magenta; color: white"|'''4'''
|1130
|1130
|Message via NextDoor recruiting cooling center volunteers; goes to 237,000 recipients.
|Message via NextDoor recruiting cooling center volunteers; goes to 237,000 recipients.
|-
|-
|
|style="background: magenta; color: white"|'''5'''
|1150
|1150
|Request for volunteers goes out on PBEM’s Twitter account; 8,823 followers and 33 retweets.
|Request for volunteers goes out on PBEM’s Twitter account; 8,823 followers and 33 retweets.
|-
|-
| colspan="2" |1200
| colspan="2"; style="text-align:right" |1200
|Multnomah County Chair declares state of emergency due to extreme heat.
|Multnomah County Chair declares state of emergency due to extreme heat.
|-
|-
|
|style="background: magenta; color: white"|'''6'''
|1300
|1300
|Renewed NET deployment request via Everbridge; 873 confirmed recipients (mostly via SMS).
|Renewed NET deployment request via Everbridge; 873 confirmed recipients (mostly via SMS).
|-
|-
| colspan="2" |1400
| colspan="2"; style="text-align:right" |1400
|Mayor Wheeler declares state of emergency due to extreme heat.
|Mayor Wheeler declares state of emergency due to extreme heat.
|-
|-
| colspan="2" |1430
| colspan="2"; style="text-align:right" |1430
|COAD Safety Alert #1 goes out; ≈ 90 community based organizations.
|COAD Safety Alert #1 goes out; ≈ 90 community based organizations.
|-
|-
|
|style="background: magenta; color: white"|'''7'''
|
|1500
|
|PF&R makes the request to firefighters to serve as cooling center staff (particularly PICs).
|-
|-
|
|style="background: magenta; color: white"|'''8'''
|
|1630
|
|Mayor Wheeler makes internal request to all City employees to serve as cooling center staff.
|-
|-
|
| colspan="2"; style="text-align:right" |1800
|
|Online cooling center PIC training #1 by Multnomah County.
|
|-
|-
|
|style="background: magenta; color: white"|'''9'''
|
|1800
|
|PBEM Director sends email request to all City bureau directors and managers to encourage their employees to take overtime and staff cooling centers.
|-
|-
|
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 11, 2021: Wednesday</big>'''
|
|
|-
|-
|
|
|
|0930
|
|PBEM Director expands the number of staffing slots at the Portland Building.
|-
|-
|
|
|
|1430
|
|PF&R confirm they will fill all remaining PIC slots at the Portland Building through the morning of August 15.
|-
|-
|
|style="background: magenta; color: white"|'''10'''
|
|1515
|
|Request for volunteers goes out on PBEM’s Twitter account; 8,823 followers and 11 retweets.
|-
|-
|
|style="background: magenta; color: white"|'''11'''
|
|1715
|
|Request for volunteers goes out on Multnomah County’s Twitter account; 47.5k followers and 49 retweets.
|-
|-
|
| colspan="2"; style="text-align:right" |1800
|
|Online cooling center PIC training #2 by Multnomah County.
|
|-
|-
|
| colspan="2"; style="text-align:right" |2230
|
|More slots added for Portland Building staff to reflect expanded occupancy permit to 70 guests.
|
|-
|-
|
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 12, 2021: Thursday</big>'''
|
|
|-
|-
|
|style="background: magenta; color: white"|'''12'''
|
|1100
|
|Portland Chief Administrator’s Office sends email to all City employees, again encouraging them to staff cooling centers.
|-
|-
|
|style="background: magenta; color: white"|'''13'''
|
|1215
|
|NET request sent via email with signups; 3,908 recipients (heat deployment update #3). Unlike prior NET updates, this one went to both active and applicant NET volunteers.
|-
|-
|
| colspan="2"; style="text-align:right" |1230
|
|Multnomah County announces opening of Kellogg School as a cooling center
|
|-
|-
|
| colspan="2"; style="text-align:right" |1240
|
|PBEM makes request for NET volunteers trained specifically in Mental Health First Aid and crisis de-escalation.
|
|-
|-
|
| colspan="2"; style="text-align:right" |1600
|
|NETs volunteering in the evening at Lents Park misting station instructed to stand down their shifts due to criminal activity at the station. Shifts resume the next morning.
|
|-
|-
|
|style="background: magenta; color: white"|'''14'''
|
|1620
|
|NETs who took shifts at Charles Jordan Community Center are informed that their shifts are canceled due to low use of the facility. They are encouraged to take shifts instead at Kellogg School and the Portland Building.
|-
|-
|
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 13, 2021: Friday</big>'''
|
|
|-
|-
|
| colspan="2"; style="text-align:right" |0900
|
|County sends Wireless Emergency Alert to area cellphones with a warning about the extreme heat.
|
|-
|-
|
| colspan="2"; style="text-align:right" |1000
|
|The National Weather Service issues an advisory about air quality due to wildfire smoke in the area.
|
|-
|-
|
| colspan="2"; style="text-align:right" |1045
|
|COAD Safety Alert #4 goes out; ≈ 90 community based organizations.
|
|-
|-
|
|style="background: magenta; color: white"|'''15'''
|
|1115
|
|Request for volunteers goes out on Multnomah County’s Twitter account; 47.5k followers and 24 retweets.
|-
|-
|
|style="background: magenta; color: white"|'''16'''
|
|1300
|
|PBEM Director sends update email to all City employees and a renewed request for cooling center staffing.
|-
|-
|
| colspan="2"; style="text-align:right" |1400
|
|Demobilization slots are added to NET volunteer shifts for the Portland Building.
|
|-
|-
|
| colspan="2"; style="text-align:right" |1515
|
|NETs who took shifts at Charles Jordan Community Center are (again) informed that their shifts are canceled due to low use of the facility. They are encouraged to take shifts instead at Kellogg School and the Portland Building.
|
|-
|-
|
|style="background: magenta; color: white"|'''17'''
|
|1545
|
|NET request sent via email with signups; 2,050 recipients (heat deployment update #4).
|-
|-
|
|style="background: magenta; color: white"|'''18'''
|
|1730
|
|Request for volunteers goes out on Multnomah County’s Twitter account; 47.5k followers and 16 retweets.
|-
|-
|
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 14, 2021: Saturday</big>'''
|
|
|-
|-
|
| colspan="2"; style="text-align:right" |0945
|
|Multnomah County issues press release advising that cooling centers will remain open until August 15, closing at 10:00 AM.
|
|}
|}
=== August 2021 Volunteer Response Outcomes ===
Volunteer response shifts for the August heatwave ran August 9 to August 15. Though less severe than the June heatwave, lessons learned from June and July prompted a more comprehensive response in August with 910 volunteer shifts posted (5,052 hours). Shifts were spread over 15 sites, including JOHS Logistics, cooling centers and shelters, and misting stations. Volunteers signed up for 4,031 hours (80% of requested).
Because of the need for volunteers, PBEM and the County went beyond recruiting from NET, COAD, city and county employees. Volunteers were recruited from the Cascades Chapter of the Red Cross, Portland NextDoor subscribers, and NET applicants. NextDoor metrics suggest the recruitment message sent through NextDoor (on 08/10) went to 274,000 recipients, but only 9,600 recipients opened the message and did not lead to a spike in signups until later in the day. NextDoor could provide a means to recruit in future events, but the low response in this instance was surprising.
NET volunteers accepted 121 shifts to contribute 476 hours (9.4% of the response). For a full accounting and breakdown of volunteer shifts and hours, please view the August Appendix.
Outcomes
Resources distributed thus far by JOHS and their partners include the following:
* 48,360 individual bottles of water
* 1,603 gallon jugs of water
* 760 misting bottles
* 580 refillable drinking bottles
* 2,962 cooling towels
* 6,300 electrolyte packets.
* 13,890 KN95 masks
Welfare check calls?


== Notes and References ==
== Notes and References ==
<references />
<references />