2021 Summer Heatwaves: Difference between revisions

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This after action report (AAR) focuses on the response of Portland’s Neighborhood Emergency Team (“NET”)volunteers and community organizations in the Portland Community Organizations Active in Disaster network (“PDX COAD”). The primary audience for this AAR includes NET volunteers, NET Team Leaders, PBEM Program Managers, and COAD member organizations.
This after action report (AAR) focuses on the response of Portland’s Neighborhood Emergency Team (“NET”) volunteers and community organizations in the Portland Community Organizations Active in Disaster network (“PDX COAD”). The primary audience for this AAR includes NET volunteers, NET Team Leaders, PBEM Program Managers, and COAD member organizations.
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== AAR Definitions and Acronyms ==
== AAR Definitions and Acronyms ==
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The COAD Coordinator relayed important heat illness prevention information to the CBOs to pass on to their constituencies. Several CBOs also volunteered to take a response role by opening their own neighborhood-local cooling centers.
The COAD Coordinator relayed important heat illness prevention information to the CBOs to pass on to their constituencies. Several CBOs also volunteered to take a response role by opening their own neighborhood-local cooling centers.
<p><span style="color:#ffffff">...</span></p>
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== June Heat Dome in Portland (OERS 2021-1650) ==
== June 2021 Heat Dome in Portland (OERS 2021-1650) ==
[[File:VivekShandasSidewalk.jpg|alt=Hot times in Lents: Dr. Vivek Shandas gets a read of the sidewalk.|thumb|''Hot times in Lents: Dr. Vivek Shandas gets a read of the sidewalk.<ref>Nesseth, C. (2021, July 14). ''SCORCHED: Shandas shows a thermal picture of the hottest intersection in Portland.'' Willamette Week. https://www.wweek.com/news/city/2021/07/14/this-is-the-hottest-place-in-portland/</ref>''|450x450px]]
[[File:VivekShandasSidewalk.jpg|alt=Hot times in Lents: Dr. Vivek Shandas gets a read of the sidewalk.|thumb|''Hot times in Lents: Dr. Vivek Shandas gets a read of the sidewalk.<ref>Nesseth, C. (2021, July 14). ''SCORCHED: Shandas shows a thermal picture of the hottest intersection in Portland.'' Willamette Week. https://www.wweek.com/news/city/2021/07/14/this-is-the-hottest-place-in-portland/</ref>''|450x450px]]
From June 25 to 29, a heat dome parked itself over the Portland metropolitan area and obliterated temperature records all over the Pacific Northwest. Portland experienced three consecutive days of abnormally high heat reaching 108, 112, and 116 degrees. [https://www.pdx.edu/profile/vivek-shandas Dr. Vivek Shandas] with Portland State University recorded a sidewalk surface temperature at SE Woodstock and 92nd Avenue that hit 180 degrees, high enough for third degree burns at direct skin contact.<ref>Peel, Sophie. “This Is the Hottest Place in Portland.” Willamette Week, https://www.wweek.com/news/city/2021/07/14/this-is-the-hottest-place-in-portland/. </ref>
From June 25 to 29, a heat dome parked itself over the Portland metropolitan area and obliterated temperature records all over the Pacific Northwest. Portland experienced three consecutive days of abnormally high heat reaching 108, 112, and 116 degrees. [https://www.pdx.edu/profile/vivek-shandas Dr. Vivek Shandas] with Portland State University recorded a sidewalk surface temperature at SE Woodstock and 92nd Avenue that hit 180 degrees, high enough for third degree burns at direct skin contact.<ref>Peel, Sophie. “This Is the Hottest Place in Portland.” Willamette Week, https://www.wweek.com/news/city/2021/07/14/this-is-the-hottest-place-in-portland/. </ref>
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Portland NET and COAD responded throughout the heatwave, and through the demobilization of cooling centers on July 2.
Portland NET and COAD responded throughout the heatwave, and through the demobilization of cooling centers on July 2.
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=== Volunteer Recruitment: Communications Timeline ===
=== Volunteer Recruitment: June Communications Timeline ===
The volunteer signup service used by PBEM and Multnomah County time stamps every volunteer signup. This data can be placed on a timeline with the date/time PBEM sends volunteer recruitment communications (email or social media post). The table below indicates when, to who, and how government contacts released volunteer recruitment and COAD messaging. The magenta numbers in the left table column correspond to the graph on the right margin. The comparison makes the most sense side by side; so, for those interested in this data, we recommend clicking and opening the graph in a separate window and scanning down the table to note which messages were most effective recruiting volunteers.
The volunteer signup service used by PBEM and Multnomah County time stamps every volunteer signup. This data can be placed on a timeline with the date/time PBEM sends volunteer recruitment communications (email or social media post). The table below indicates when, to who, and how government contacts released volunteer recruitment and COAD messaging. The magenta numbers in the left table column correspond to the graph on the right margin. The comparison makes the most sense side by side; so, for those interested in this data, we recommend clicking and opening the graph in a separate window and scanning down the table to note which messages were most effective recruiting volunteers.


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| colspan="3"; style="background: dimgray; color: white" |'''<big>June 23, 2021: Wednesday</big>'''
| colspan="3"; style="background: dimgray; color: white" |'''<big>June 23, 2021: Wednesday</big>'''
|-
|-
| colspan="2"; style="text-align:right" |10:05
| colspan="2"; style="text-align:right" |1005
|Stand-by notification emailed to NET volunteers and applicants; 3,934 recipients. In the same email, NET Coordinator also canceled all planned training events for the next week.
|Stand-by notification emailed to NET volunteers and applicants; 3,934 recipients. In the same email, NET Coordinator also canceled all planned training events for the next week.
|-
|-
| colspan="2" style="text-align:right" |15:25
| colspan="2" style="text-align:right" |1525
|COAD notification email; ≈ 65 community based organizations.
|COAD notification email; ≈ 65 community based organizations.
|-
|-
| colspan="2" style="text-align:right" |16:00
| colspan="2" style="text-align:right" |1600
|COAD notification email to the JVIC network; ≈ 120 community based organizations.
|COAD notification email to the JVIC network; ≈ 120 community based organizations.
|-
|-
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|-
|-
| rowspan="2"; style="background: magenta; color: white" |'''1'''
| rowspan="2"; style="background: magenta; color: white" |'''1'''
|10:55
|1055
|NET request sent via email with signups; 2,065 recipients.
|NET request sent via email with signups; 2,065 recipients.
|-
|-
|style="text-align:right"| 11:00
|style="text-align:right"| 1100
|NET deployment request via Everbridge; 962 confirmed recipients (mostly via SMS).
|NET deployment request via Everbridge; 962 confirmed recipients (mostly via SMS).
|-
|-
| colspan="2" style="text-align:right" |15:30
| colspan="2" style="text-align:right" |1530
|COAD notification update email; ≈ 65 community based organizations.
|COAD notification update email; ≈ 65 community based organizations.
|-
|-
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|-
|-
|style="background: magenta; color: white"|'''2'''
|style="background: magenta; color: white"|'''2'''
|08:05
|0805
|NET request sent via email with signups; 2,065 recipients.
|NET request sent via email with signups; 2,065 recipients.
|-
|-
| colspan="2" style="text-align:right" |18:20
| colspan="2" style="text-align:right" |1820
|COAD notification update email; ≈ 65 community based organizations.
|COAD notification update email; ≈ 65 community based organizations.
|-
|-
| rowspan="2"; style="background: magenta; color: white" |'''3'''
| rowspan="2"; style="background: magenta; color: white" |'''3'''
|18:55
|1855
|NET request sent via email with signups; 2,065 recipients (County added shifts to cooling shelters).
|NET request sent via email with signups; 2,065 recipients (County added shifts to cooling shelters).
|-
|-
|19:00
|1900
|NET deployment request via Everbridge; 594 confirmed recipients (mostly via SMS).
|NET deployment request via Everbridge; 594 confirmed recipients (mostly via SMS).
|-
|-
| colspan="3" style="background: dimgray; color: white" |'''<big>June 26, 2021: Saturday</big>'''
| colspan="3" style="background: dimgray; color: white" |'''<big>June 26, 2021: Saturday</big>'''
|-
|-
| colspan="2" style="text-align:right; background:moccasin" |09:00
| colspan="2" style="text-align:right; background:moccasin" |0900
|style="background:moccasin"| First volunteer shift begins for the incident (at JOHS Logistics).
|style="background:moccasin"| First volunteer shift begins for the incident (at JOHS Logistics).
|-
|-
| rowspan="2"; style="background: magenta; color: white" |'''4'''
| rowspan="2"; style="background: magenta; color: white" |'''4'''
|style="text-align:right" |14:00
|style="text-align:right" |1400
|Request for volunteers goes out to the general public on Multnomah County’s Twitter account; 47.5k followers and 111 retweets. Retweeted by Mayor Wheeler. Multnomah County sends a second recruitment tweet about 15 minutes later.
|Request for volunteers goes out to the general public on Multnomah County’s Twitter account; 47.5k followers and 111 retweets. Retweeted by Mayor Wheeler. Multnomah County sends a second recruitment tweet about 15 minutes later.
|-
|-
|style="text-align:right"| 14:10
|style="text-align:right"| 1410
|NET request sent via email with signups and also to NET applicants and the JVIC network; 5,400 recipients. At this point, County has encouraged recruitment from the general public.
|NET request sent via email with signups and also to NET applicants and the JVIC network; 5,400 recipients. At this point, County has encouraged recruitment from the general public.
|-
|-
| colspan="2" style="text-align:right" |15:10
| colspan="2" style="text-align:right" |1510
|COAD notification update email; ≈ 65 community based organizations.
|COAD notification update email; ≈ 65 community based organizations.
|-
|-
| colspan="3" style="background: dimgray; color: white" |'''<big>June 27, 2021: Sunday</big>'''
| colspan="3" style="background: dimgray; color: white" |'''<big>June 27, 2021: Sunday</big>'''
|-
|-
| colspan="2" style="text-align:right" |09:15
| colspan="2" style="text-align:right" |0915
|COAD notification update email; ≈ 65 community based organizations.
|COAD notification update email; ≈ 65 community based organizations.
|-
|-
| rowspan="2"; style="background: magenta; color: white" |'''5'''
| rowspan="2"; style="background: magenta; color: white" |'''5'''
|15:30
|1530
|Specific request for NET volunteers with de-escalation training and Spanish speaking skills to serve at Alder Commons; 206 recipients.
|Specific request for NET volunteers with de-escalation training and Spanish speaking skills to serve at Alder Commons; 206 recipients.
|-
|-
|15:40
|1540
|NET request sent via email with signups; 2,065 recipients (County added shifts to cooling shelters).
|NET request sent via email with signups; 2,065 recipients (County added shifts to cooling shelters).
|-
|-
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|-
|-
|style="background: magenta; color: white"|'''6'''
|style="background: magenta; color: white"|'''6'''
|style="text-align:right"| 08:45
|style="text-align:right"| 0845
|Multnomah County Chair Deborah Kafoury retweets volunteer recruitment message; 7,819 followers and 75 retweets. Retweeted by Mayor Wheeler.
|Multnomah County Chair Deborah Kafoury retweets volunteer recruitment message; 7,819 followers and 75 retweets. Retweeted by Mayor Wheeler.
|-
|-
| rowspan="2"; style="background: magenta; color: white" |'''7'''
| rowspan="2"; style="background: magenta; color: white" |'''7'''
|style="text-align:right"| 16:45
|style="text-align:right"| 1645
|Multnomah County retweets recruitment message with an emphasis on overnight shifts; 47.5k followers and 56 retweets. Retweeted by Mayor Wheeler.
|Multnomah County retweets recruitment message with an emphasis on overnight shifts; 47.5k followers and 56 retweets. Retweeted by Mayor Wheeler.
|-
|-
|style="text-align:right"| 16:55
|style="text-align:right"| 1655
|NET request sent to volunteers and applicants via email with signups; 3,934 recipients.
|NET request sent to volunteers and applicants via email with signups; 3,934 recipients.
|-
|-
|style="background: magenta; color: white"|'''8'''
|style="background: magenta; color: white"|'''8'''
|style="text-align:right"| 20:45
|style="text-align:right"| 2045
|NET request sent via email with signups; 2,062 recipients (County added shifts to cooling shelters).
|NET request sent via email with signups; 2,062 recipients (County added shifts to cooling shelters).
|-
|-
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|-
|-
|style="background: magenta; color: white"|'''9'''
|style="background: magenta; color: white"|'''9'''
|16:35
|1635
|NET request sent via email with signups; 2,061 recipients.
|NET request sent via email with signups; 2,061 recipients.
|-
|-
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|-
|-
|style="background: magenta; color: white"|'''10'''
|style="background: magenta; color: white"|'''10'''
|09:10
|0910
|Bulletin to 3,320 applicant volunteers to boost the call for help on de-mobilization.
|Bulletin to 3,320 applicant volunteers to boost the call for help on de-mobilization.
|-
|-
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|-
|-
|style="background: magenta; color: white"|'''11'''
|style="background: magenta; color: white"|'''11'''
|09:30
|0930
|Bulletin to 2,061 NET volunteers to boost request for demobilization help at OCC.
|Bulletin to 2,061 NET volunteers to boost request for demobilization help at OCC.
|-
|-
| colspan="3" style="background: dimgray; color: white" |'''<big>July 02, 2021: Friday</big>'''
| colspan="3" style="background: dimgray; color: white" |'''<big>July 02, 2021: Friday</big>'''
|-
|-
| colspan="2" style="text-align:right; background:moccasin" |16:30
| colspan="2" style="text-align:right; background:moccasin" |1630
|style="background:moccasin"| Last volunteer shift ends for the incident (at JOHS Logistics).
|style="background:moccasin"| Last volunteer shift ends for the incident (at JOHS Logistics).
|}
|}
<p><span style="color:#ffffff">...</span></p>
<p><span style="color:#ffffff">...</span></p>
[[File:June 2021 Volunteer Map.jpg|alt=Locations of NET volunteering sites during the June 2021 heatwave.|thumb|450x450px|''Locations of NET volunteering sites during the June 2021 heatwave. Click to enlarge.'']]
[[File:June 2021 Volunteer Map.jpg|alt=Locations of NET volunteering sites during the June 2021 heatwave.|thumb|600x600px|''Locations of NET volunteering sites during the June 2021 heatwave. Click to enlarge.'']]


=== June 2021 Heat Dome NET Response ===
=== June 2021 Heat Dome NET Response ===
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'''Late/Overnight shifts:''' 180 (25%) of available June shifts were late night or overnight shifts. 136 of these shifts (76%) were filled. In hours, late/overnight shifts constituted a total of 1,586 available hours and volunteers signed up to cover 1,200 (76%) of those hours. According to preliminary County data, the Cooling Shelters served around 1,400 overnight guests over the course the June heat event.<ref name="MultCo" />
'''Late/Overnight shifts:''' 180 (25%) of available June shifts were late night or overnight shifts. 136 of these shifts (76%) were filled. In hours, late/overnight shifts constituted a total of 1,586 available hours and volunteers signed up to cover 1,200 (76%) of those hours. According to preliminary County data, the Cooling Shelters served around 1,400 overnight guests over the course the June heat event.<ref name="MultCo" />


=== Volunteer Response Outcomes ===
=== June 2021 Volunteer Response Outcomes ===
The map above next page indicates the locations of NET volunteer service, as well as guest headcounts.  
The map above next page indicates the locations of NET volunteer service, as well as guest headcounts.  


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NET volunteers phoned 211 vulnerable contacts with heat safety tips, cooling center information, and connections to rides to cooling centers. Some of these contacts were provided by Multnomah County, but COAD partners provided most of the information.
NET volunteers phoned 211 vulnerable contacts with heat safety tips, cooling center information, and connections to rides to cooling centers. Some of these contacts were provided by Multnomah County, but COAD partners provided most of the information.
== July 2021 Heatwave in Portland (OERS 2021-1996) ==
Though Multnomah County and the City of Portland deployed volunteers for the July 29 - 31 heatwave, the severity of the weather event did not reach extremes seen in the prior or following months. Initial notifications from NWS about oncoming high temperatures arrived July 23. Subsequent NWS forecasts did not improve the outlook, with forecast temperatures over 100° for July 29.
Multnomah County’s EOC and the City of Portland ECC entered Enhanced Operations in response on July 27. Concurrently, PBEM’s COAD Coordinator disseminated heat information to the COAD network of organizations. Later that evening, PBEM’s Director confirmed City of Portland plans to open three cooling spaces, with operating hours from 12:00 to 21:00, at the Portland Building, Matt Dishman Community Center, and Charles Jordan Community Center.
By July 28, JOHS had prepared 2,000 cooling kits including electrolytes, misting bottles, refillable water bottles, and cooling towels for distribution. PBEM sent recruitment messages to NETs via Everbridge and email around 13:45, followed by recruitment requests to City employees around 15:30.
[[File:JulyHeatwave.jpg|alt=Temperatures during the July 2021 heatwave period.|center|thumb|367x367px|''Temperatures during the July 2021 heatwave period.'']]
=== July 2021 Volunteer Response Outcomes ===
x
== August Heatwave in Portland (OERS 2021-2089) ==
The National Weather Service (NWS) issued a weather briefing on Thursday, August 5 forecasting a heat wave due in the Portland Metro area on August 10, the following Tuesday. Concerns for air quality, owing to forest fires in the Pacific Northwest, accompanied extreme heat projections. The NWS predicted Heat Risk for the Multnomah County area at “yellow” through August 9, and increase to mostly “orange” (with small areas of “yellow” and “red”) on August 10. NWS forecast all “red” for August 11 and 12. By Monday, NWS indicated there would be little overnight cooling during the heatwave.
[[File:AugHeatwave.jpg|alt=August heatwave dates and temperatures.|center|thumb|743x743px|''August heatwave dates and temperatures.'']]In response, the PBEM NET Coordinators immediately placed NET volunteers on standby to volunteer at misting stations and cooling shelters and began drafting Form 204s (position descriptions) for the volunteer positions. NET Coordinators established electronic volunteer signup pages by August 7 and forwarded to NETs for serving in JOHS Logistics, phone welfare checks, three misting stations, and four cooling centers (the Portland Building, St. Johns, Arbor Lodge, and the Charles Jordan Community Center). Multnomah County staffed one other without assistance from Portland: Sunrise Church, staffed and operated by a contractor. The County also later opened the Kellogg School as a cooling center later in the incident and NET volunteers helped there.
On August 6, the COAD Coordinator informed partner organizations and scheduled informational presentations to help them prepare and respond. PBEM moved into Enhanced Operations on that same day and hosted daily bureau emergency operations coordination calls starting August 9. The City of Portland and Multnomah County formed a Unified Command and activated a combined emergency operations center (EOC) on August 9.
Unified Command decided in their first incident action plan (IAP) to send out volunteer staffing requests to City and County staff, and to have cooling centers open by August 11. Incident commanders placed community outreach, Portland NET, and the COAD under Operations branch.
=== Volunteer Recruitment: July Communications Timeline ===
YYYYYY
[[File:Signup Tracking AUG.jpg|alt=Line graph plotting when the most volunteers signed up through the heat event.|thumb|600x600px|''Graphing rates of volunteer signups over a timeline. The timeline is divided into four hour increments. The magenta flags each correspond to a specific recruitment message.'']]
{| class="wikitable mw-collapsible" style="width: 60%"
|+
! colspan="2"; style="background: black; color: white" |<big>TIME</big>
!style="background: black; color: white"|<big>EVENT</big>
|-
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 5, 2021: Thursday</big>'''
|-
| colspan="2"; style="text-align:right" |1715
|Stand-by notification emailed to NET volunteers; 2,050 recipients.
|-
| colspan="2"; style="text-align:right" |1900
|JOHS requests NET volunteers for their Logistics section.
|-
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 6, 2021: Friday</big>'''
|-
| colspan="2"; style="text-align:right" |1605
|COAD notification email; ≈ 90 community based organizations.
|-
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 7, 2021: Saturday</big>'''
|-
|style="background: magenta; color: white"|'''1'''
|1840
|NET request sent via email with signups; 2,050 recipients (heat deployment update #1).
|-
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 8, 2021: Sunday</big>'''
|-
| colspan="2"; style="text-align:right" |2000
|ICS 204s for the Misting Sites and Cooling Centers drafted and approved by Ops Manager.
|-
| colspan="3"; style="background: dimgray; color: white"  |'''<big>August 9, 2021: Monday</big>'''
|-
| colspan="2"; style="text-align:right" |1330
|COAD preparation email; ≈ 90 community based organizations.
|-
| colspan="2"; style="text-align:right" |1545
|Duty Officer delivery driver recruitment email to Bureau Directors to request City Employees.
|-
|style="background: magenta; color: white"|'''2'''
|1600
|St. Johns cooling center cancellation announced to NETs signed up to volunteer there, asked to volunteer at other locations if possible.
|-
| colspan="2"; style="text-align:right" |1600
|Oregon Office of Emergency Management releases message urging the public to take proactive actions to reduce the risk of heat related illnesses.
|-
| colspan="2"; style="text-align:right" |1700
|Ops Manager adds three more misting stations and requests volunteers for them.
|-
| colspan="2"; style="text-align:right" |1800
|COAD informational presentation for CBOs interested in opening a cooling shelter.
|-
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 10, 2021: Tuesday</big>'''
|-
| rowspan="2"; style="background: magenta; color: white"|'''3'''
|0815
|PBEM Bureau Director sends email to all City employees requesting them to take shifts at cooling centers.
|-
|0820
|NET request sent via email with signups; 2,050 recipients (heat deployment update #2).
|-
| colspan="2"; style="text-align:right" |0915
|Governor Kate Brown declares a state of emergency due to forecast heat.
|-
| colspan="2"; style="text-align:right" |1100
|Multnomah County panel discussion/Q&A for community based organizations.
|-
| colspan="2"; style="text-align:right" |1120
|NET Coordinator sends PIC training schedule to assigned PICs.
|-
|style="background: magenta; color: white"|'''4'''
|1130
|Message via NextDoor recruiting cooling center volunteers; goes to 237,000 recipients.
|-
|style="background: magenta; color: white"|'''5'''
|1150
|Request for volunteers goes out on PBEM’s Twitter account; 8,823 followers and 33 retweets.
|-
| colspan="2"; style="text-align:right" |1200
|Multnomah County Chair declares state of emergency due to extreme heat.
|-
|style="background: magenta; color: white"|'''6'''
|1300
|Renewed NET deployment request via Everbridge; 873 confirmed recipients (mostly via SMS).
|-
| colspan="2"; style="text-align:right" |1400
|Mayor Wheeler declares state of emergency due to extreme heat.
|-
| colspan="2"; style="text-align:right" |1430
|COAD Safety Alert #1 goes out; ≈ 90 community based organizations.
|-
|style="background: magenta; color: white"|'''7'''
|1500
|PF&R makes the request to firefighters to serve as cooling center staff (particularly PICs).
|-
|style="background: magenta; color: white"|'''8'''
|1630
|Mayor Wheeler makes internal request to all City employees to serve as cooling center staff.
|-
| colspan="2"; style="text-align:right" |1800
|Online cooling center PIC training #1 by Multnomah County.
|-
|style="background: magenta; color: white"|'''9'''
|1800
|PBEM Director sends email request to all City bureau directors and managers to encourage their employees to take overtime and staff cooling centers.
|-
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 11, 2021: Wednesday</big>'''
|-
|
|0930
|PBEM Director expands the number of staffing slots at the Portland Building.
|-
|
|1430
|PF&R confirm they will fill all remaining PIC slots at the Portland Building through the morning of August 15.
|-
|style="background: magenta; color: white"|'''10'''
|1515
|Request for volunteers goes out on PBEM’s Twitter account; 8,823 followers and 11 retweets.
|-
|style="background: magenta; color: white"|'''11'''
|1715
|Request for volunteers goes out on Multnomah County’s Twitter account; 47.5k followers and 49 retweets.
|-
| colspan="2"; style="text-align:right" |1800
|Online cooling center PIC training #2 by Multnomah County.
|-
| colspan="2"; style="text-align:right" |2230
|More slots added for Portland Building staff to reflect expanded occupancy permit to 70 guests.
|-
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 12, 2021: Thursday</big>'''
|-
|style="background: magenta; color: white"|'''12'''
|1100
|Portland Chief Administrator’s Office sends email to all City employees, again encouraging them to staff cooling centers.
|-
|style="background: magenta; color: white"|'''13'''
|1215
|NET request sent via email with signups; 3,908 recipients (heat deployment update #3). Unlike prior NET updates, this one went to both active and applicant NET volunteers.
|-
| colspan="2"; style="text-align:right" |1230
|Multnomah County announces opening of Kellogg School as a cooling center
|-
| colspan="2"; style="text-align:right" |1240
|PBEM makes request for NET volunteers trained specifically in Mental Health First Aid and crisis de-escalation.
|-
| colspan="2"; style="text-align:right" |1600
|NETs volunteering in the evening at Lents Park misting station instructed to stand down their shifts due to criminal activity at the station. Shifts resume the next morning.
|-
|style="background: magenta; color: white"|'''14'''
|1620
|NETs who took shifts at Charles Jordan Community Center are informed that their shifts are canceled due to low use of the facility. They are encouraged to take shifts instead at Kellogg School and the Portland Building.
|-
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 13, 2021: Friday</big>'''
|-
| colspan="2"; style="text-align:right" |0900
|County sends Wireless Emergency Alert to area cellphones with a warning about the extreme heat.
|-
| colspan="2"; style="text-align:right" |1000
|The National Weather Service issues an advisory about air quality due to wildfire smoke in the area.
|-
| colspan="2"; style="text-align:right" |1045
|COAD Safety Alert #4 goes out; ≈ 90 community based organizations.
|-
|style="background: magenta; color: white"|'''15'''
|1115
|Request for volunteers goes out on Multnomah County’s Twitter account; 47.5k followers and 24 retweets.
|-
|style="background: magenta; color: white"|'''16'''
|1300
|PBEM Director sends update email to all City employees and a renewed request for cooling center staffing.
|-
| colspan="2"; style="text-align:right" |1400
|Demobilization slots are added to NET volunteer shifts for the Portland Building.
|-
| colspan="2"; style="text-align:right" |1515
|NETs who took shifts at Charles Jordan Community Center are (again) informed that their shifts are canceled due to low use of the facility. They are encouraged to take shifts instead at Kellogg School and the Portland Building.
|-
|style="background: magenta; color: white"|'''17'''
|1545
|NET request sent via email with signups; 2,050 recipients (heat deployment update #4).
|-
|style="background: magenta; color: white"|'''18'''
|1730
|Request for volunteers goes out on Multnomah County’s Twitter account; 47.5k followers and 16 retweets.
|-
| colspan="3"; style="background: dimgray; color: white" |'''<big>August 14, 2021: Saturday</big>'''
|-
| colspan="2"; style="text-align:right" |0945
|Multnomah County issues press release advising that cooling centers will remain open until August 15, closing at 10:00 AM.
|}
=== August 2021 Volunteer Response Outcomes ===
Volunteer response shifts for the August heatwave ran August 9 to August 15. Though less severe than the June heatwave, lessons learned from June and July prompted a more comprehensive response in August with 910 volunteer shifts posted (5,052 hours). Shifts were spread over 15 sites, including JOHS Logistics, cooling centers and shelters, and misting stations. Volunteers signed up for 4,031 hours (80% of requested).
Because of the need for volunteers, PBEM and the County went beyond recruiting from NET, COAD, city and county employees. Volunteers were recruited from the Cascades Chapter of the Red Cross, Portland NextDoor subscribers, and NET applicants. NextDoor metrics suggest the recruitment message sent through NextDoor (on 08/10) went to 274,000 recipients, but only 9,600 recipients opened the message and did not lead to a spike in signups until later in the day. NextDoor could provide a means to recruit in future events, but the low response in this instance was surprising.
NET volunteers accepted 121 shifts to contribute 476 hours (9.4% of the response). For a full accounting and breakdown of volunteer shifts and hours, please view the August Appendix.
Outcomes
Resources distributed thus far by JOHS and their partners include the following:
* 48,360 individual bottles of water
* 1,603 gallon jugs of water
* 760 misting bottles
* 580 refillable drinking bottles
* 2,962 cooling towels
* 6,300 electrolyte packets.
* 13,890 KN95 masks
Welfare check calls?


== Notes and References ==
== Notes and References ==
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Retrieved from "https://volunteerpdx.net/index.php/2021_Summer_Heatwaves"