Community Preparedness Team Strategic Plan: Difference between revisions
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== PBEM Community Preparedness Team Policy Drivers Journal == | == PBEM Community Preparedness Team Policy Drivers Journal == | ||
To view, click the EXPAND link to the right of the screen. | |||
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Below is a table listing the factors, both internal and external, which shape policies for PBEM's Community Preparedness Team. | Below is a table listing the factors, both internal and external, which shape policies for PBEM's Community Preparedness Team. | ||
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|Communities better prepared for a disaster also present better public health outcomes, less social isolation, and less crime. When possible, PBEM should remove disaster resilience from its silo and connect programming to other resilience efforts. | |Communities better prepared for a disaster also present better public health outcomes, less social isolation, and less crime. When possible, PBEM should remove disaster resilience from its silo and connect programming to other resilience efforts. | ||
|} | |} | ||
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</br> | </br> | ||
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'''Background:''' TBA | '''Background:''' TBA | ||
==== NET Goal #1: Branding & | To view, click the EXPAND link to the right of the screen. | ||
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==== NET Goal #1: Branding & Awareness of NET ==== | |||
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Emphasize community-building and the fact that there is a role in NET for everyone. | Emphasize community-building and the fact that there is a role in NET for everyone. | ||
Work with the PBEM PIO. | Work with the PBEM PIO. | ||
Consider a CCWG/regional approach. | Consider a CCWG/regional approach. | ||
'''[JVK note: would like clarification on this last point...why a CCWG/Regional approach?]''' | |||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
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|BEECN & NET Integration | |BEECN & NET Integration | ||
|Continue to merge the programs from the volunteer and administrative perspectives, so that BEECN volunteers are not ‘othered’. | |Continue to merge the programs from the volunteer and administrative perspectives, so that BEECN volunteers are not ‘othered’. | ||
'''[JVK note: what do we mean by "othered"?]''' | |||
Continue to promote the BEECN program publicly as a stand-alone capability. | Continue to promote the BEECN program publicly as a stand-alone capability. | ||
'''[JVK note: looking for clarification on this last point as well]''' | |||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
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| style="width: 5%; text-align:center" |'''<big>NET 1C</big>''' | | style="width: 5%; text-align:center" |'''<big>NET 1C</big>''' | ||
| | | | ||
|Raise NET | |Raise NET visibility | ||
|Within legal and ethical bounds, investigate means to collaborate with Friends of Portland NET, COAD, and other partners to better promote the value of NET to Portland. | |Within legal and ethical bounds, investigate means to collaborate with Friends of Portland NET, COAD, and other partners to better promote the value of NET to Portland. | ||
Continue to improve collection, and analysis, of program metrics. Develop and promote dashboards to City leadership and the public. | '''[JVK note: I would hope "legal bounds" is presupposed. But anyway, promote the value of NET to who? This reads a little vague.]''' | ||
| | |||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|- | |||
| style="width: 5%; text-align:center" |<big>'''NET 1D'''</big> | |||
| | |||
|Complete a [https://app.smartsheet.com/b/publish?EQBCT=af06ca29dd8d4b0badab875e0a6b06b8 comprehensive data dashboard] | |||
|Continue to improve collection, and analysis, of program metrics. Develop and promote dashboards to City leadership and the public (this would include all CPT programs). | |||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
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| style="width: 20%" | | | style="width: 20%" | | ||
|Analyze demographic data trends to determine whether we are heading in the correct direction. | |Analyze demographic data trends to determine whether we are heading in the correct direction. '''[JVK note: this is more like a step to an objective rather than objective itself I think. Or are you suggesting we do a perennial review of data trends to create new program objectives? If so, how often? Check out the draft dashboard I'm working on, linked on NET 1D]''' | ||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
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|Interpretation/Translation | |Interpretation/Translation | ||
| | |'''[JVK note: please elaborate...]''' | ||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
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|Better integration of persons with disabilities, both directly and through partner organizations | |Better integration of persons with disabilities, both directly and through partner organizations | ||
| | |'''[JVK note: how might P-CEP or the new CERT module figure into this?]''' | ||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
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| style="width: 20%" |Address Facility Contraints | | style="width: 20%" |Address Facility Contraints | ||
|We currently can reliably use only the PF&R Training Center Main Classroom on weekends. The classroom components are limited to 50 people, because more makes it impossible to take questions. Managing 50 already demands a lot from instructors. Diligent searching by staff and NETs have not turned up other suitable facilities, at low or no cost. We have placed classes at locations such as Terwilliger Plaza as a convenience to some trainees. But there is added overhead for staff, and the quality of the learning environment is more difficult to maintain. | |We currently can reliably use only the PF&R Training Center Main Classroom on weekends. The classroom components are limited to 50 people, because more makes it impossible to take questions. Managing 50 already demands a lot from instructors. Diligent searching by staff and NETs have not turned up other suitable facilities, at low or no cost. We have placed classes at locations such as Terwilliger Plaza as a convenience to some trainees. But there is added overhead for staff, and the quality of the learning environment is more difficult to maintain. '''[JVK note: Does the new burn pan help open possibilities?]''' | ||
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
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| style="width: 5%; text-align:center" |'''<big>NET 3B</big>''' | | style="width: 5%; text-align:center" |'''<big>NET 3B</big>''' | ||
| | | | ||
|Address Instructor Constraints | |Address instructor constraints | ||
|'''[JVK note:''' '''are you referring to payment methods?]''' | |||
* Develop and regularly offer a training about ‘How to Be an Excellent Instructor,’ separate from SME topic. Resources have been identified, but the project has not been a priority. | |||
* Long-term, cultivate a more robust culture of volunteer and paid SME trainers, expanding on past successes of individuals rising through the ranks. | |||
* Short-term, identify a solution to the shortage of qualified instructors for the Medical and Disaster Psychology units (3, 4, 5). | |||
* Better develop the regional trainer list. Jurisdictions appear to still maintain their own privately, and have contributed few to [[Instructors|the public list]]. | |||
| | |||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|- | |||
| style="width: 5%; text-align:center" |'''<big>NET 3C</big>''' | |||
| | |||
|Increase Available PF&R instructors | |||
| | |||
* Decide whether recruiting more PF&R Instructors is feasible at this juncture, or should be set aside for now. | |||
* See Improve PF&R Buy-in. | |||
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|} | |||
==== NET Goal #4: Increase Advanced Training Capacity ==== | |||
{| class="wikitable" style="width:65%" | |||
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!ID | |||
!Priority | |||
!Objective | |||
!Narrative | |||
!KPIs/Timeline | |||
!Approval Status | |||
|- | |||
| style="width: 5%; text-align:center" |<big>'''NET 4A'''</big> | |||
| | |||
| style="width: 20%" |Offer classes based on volunteer VSF priorities | |||
|Use the Annual Customer Service survey to schedule advanced classes based on volunteer interests. | |||
| | |||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|- | |||
| style="width: 5%; text-align:center" |<big>'''NET 4B'''</big> | |||
| | |||
|Recruit and train more NET trainers through Train the Trainer courses | |||
| | |||
* Staff should continue to focus on training trainers, not delivering classes themselves. The latter is unsustainable. | |||
* The upfront investment can be high, but so is the return. In the long term, volunteer’s willingness to instruct for reduced rates, and for free, constrain costs. | |||
* Ongoing management and vetting of instructors is critical, so that volunteers continue to know that training offered by PBEM is high quality. | |||
* Address Instructor Constraints Develop and regularly offer a training about ‘How to Be an Excellent Instructor,’ separate from SME topic. Resources have been identified, but the project has not been a priority. | |||
* Demonstrated success with this model: | |||
** VSF02 – Radio/RTLs | |||
** VSF08 – NET HSI Instructor cadre | |||
** VSF14 – Speakers Bureau | |||
| | |||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|- | |||
| style="width: 5%; text-align:center" |<big>'''NET 4C'''</big> | |||
| | |||
|Peer Instructor Network (PIN) | |||
| | |||
* Reassess feasibility. | |||
* If retained, develop a new recruiting approach. | |||
* Promote PIN for multi-team training (formerly NERF) | |||
| | |||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|- | |||
| style="width: 5%; text-align:center" |<big>'''NET 4D'''</big> | |||
| | | | ||
|Large-scale Exercises | |||
| | |||
* Continue integrating NET/BEECN into exercises, like IronOR. | |||
* Continue CDEs, with inclusion of other Oregon CERTs. | |||
* Conduct an overnight and multi-day exercise. | |||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
|} | |||
==== NET Goal #5: Improve Support for Team Autonomy ==== | |||
{| class="wikitable" style="width:65%" | |||
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!ID | |||
!Priority | |||
!Objective | |||
!Narrative | |||
!KPIs/Timeline | |||
!Approval Status | |||
|- | |- | ||
| style="width: 5%; text-align:center" |''' | | style="width: 5%; text-align:center" |<big>'''NET 5A'''</big> | ||
| | | | ||
| style="width: 20%" |Maintain Standards | |||
|‘Autonomy’ does not mean ‘chaos’. Continue to foster initiative, and reward integration of those efforts withing established NET policy and priorities. | |||
'''JVK note:''' '''Agreed, but not sure this belongs in a strategic plan if a strategic plan presupposes maintaining a status quo.''' | |||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|- | |||
| style="width: 5%; text-align:center" |<big>'''NET 5B'''</big> | |||
| | | | ||
|Team Leader Training | |||
| | |||
* Continue developing and deploying the well-received [[Team Development Arcs]]. | |||
* Find and deliver general leadership development training. | |||
* Implement, directly or through FPN, a TL mentorship program. | |||
| | | | ||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | | style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | ||
|} | |} | ||
==== NET Goal #6: Fiscal Stability ==== | |||
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!ID | |||
!Priority | |||
!Objective | |||
!Narrative | |||
!KPIs/Timeline | |||
!Approval Status | |||
|- | |||
| style="width: 5%; text-align:center" |'''<big>NET 6A</big>''' | |||
| | |||
| style="width: 20%" |Find new grant funding | |||
|Meet with the Office of Grants and Funding to discuss potential funding streams, beyond General Fund, UASI, and SHSP. | |||
| | |||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|- | |||
| style="width: 5%; text-align:center" |'''<big>NET 6B</big>''' | |||
| | |||
|Generate income | |||
|Convert NET into an enterprise program. | |||
* Acknowledge that initiating a payment acceptance mechanism could potentially harm perception of the programs. | |||
* Acknowledge that any income generation could cause, or be perceived to cause, competition for funds with Friends of Portland NET. | |||
* Consider minimal fees, e.g. $5 for CPR training. | |||
* Consider sliding-scale fees. | |||
* Consider ‘pay it forward’ options for Basic NET Training, allowing new NETs to make a completely optional donation to defray the costs of BNT for future trainees. | |||
* Consider class fees that are refunded for attendance, or forfeited for not-attendance. The intent here is to reduce no-shows, rather than raise revenue. | |||
* Payment receipt options are numerous. Other bureaus have adopted their own disparate mechanisms, so there is a precedent. An amendment to City Code by Council might be required. | |||
| | |||
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big> | |||
|} | |||
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==== UNIDOS NET ==== | ==== UNIDOS NET ==== | ||
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'''Program manager:''' Jeremy Van Keuren | '''Program manager:''' Jeremy Van Keuren | ||
:''For background on the BEECN program, please visit the [[Basic Earthquake Emergency Communications Nodes (BEECN)#BEECN Program Introduction|BEECN Program Introduction article]].'' | :''For background on the BEECN program, please visit the [[Basic Earthquake Emergency Communications Nodes (BEECN)#BEECN Program Introduction|BEECN Program Introduction article]].'' | ||
To view, click the EXPAND link to the right of the screen. | |||
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==== BEECN Goal #1: Pull the BEECN Readiness Score to a consistent 50% quarterly average ==== | ==== BEECN Goal #1: Pull the BEECN Readiness Score to a consistent 50% quarterly average ==== | ||
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| style="width: 15%; background-color: #00C96B; text-align: center; color: white" |<big>'''Committee Approved'''</big> | | style="width: 15%; background-color: #00C96B; text-align: center; color: white" |<big>'''Committee Approved'''</big> | ||
|} | |} | ||
</div> | |||
=== Community Organizations Active in Disaster (COAD) === | === Community Organizations Active in Disaster (COAD) === | ||
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Together, we can make sure our communities receive timely information, resources, and support—especially those most impacted by emergencies. | Together, we can make sure our communities receive timely information, resources, and support—especially those most impacted by emergencies. | ||
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==== COAD Goal #1: Build and strengthen cross-sector coordination for disaster preparedness and response ==== | ==== COAD Goal #1: Build and strengthen cross-sector coordination for disaster preparedness and response ==== | ||
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==== COAD Response Network ==== | ==== COAD Response Network ==== | ||
</div> | |||
=== Community Trainings === | === Community Trainings === | ||
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{| class="wikitable" | {| class="wikitable" | ||
|+ | |+ | ||
! | !Service | ||
! | !Use Case Summary | ||
|- | |- | ||
|[https://lightroom.adobe.com/shares/d706802b4a654743aa78257a9ecba37a Adobe Lightroom] | |[https://lightroom.adobe.com/shares/d706802b4a654743aa78257a9ecba37a Adobe Lightroom] | ||
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|- | |- | ||
|Survey123 | |Survey123 | ||
| | |With ArcGIS, powers the [[Damage Assessment Mapping Module|DAMM]]. | ||
|- | |- | ||
|Tumblr | |[https://portlandnet.tumblr.com/ Tumblr] | ||
| | |Home of the NET Tumblr account, a disaster response volunteer-relevant news blotter. | ||
|- | |- | ||
|Vimeo | |[https://vimeo.com/pdxnet Vimeo] | ||
| | |Platform for publishing NET training videos. | ||
|- | |- | ||
|Zoom | |Zoom | ||
| | |Virtual meeting platform. | ||
|} | |} | ||
