Community Preparedness Team Strategic Plan: Difference between revisions

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|Community Preparedness Manager, '''Portland Bureau of Emergency Management'''
|Community Preparedness Manager, '''Portland Bureau of Emergency Management'''
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== PBEM Community Preparedness Team Policy Drivers Journal ==
Below is a table listing the factors, both internal and external, which shape policies for PBEM's Community Preparedness Team.
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!style="text-align:center"|#
!Policy Driver
!Explanation and Implications
|-
|style="text-align:center"|'''<big>1</big>'''
|Portland Neighborhood Emergency Teams are included in [https://www.portland.gov/code/3/124#toc-3-124-070-neighborhood-emergency-team-program Portland City Code] (though no other community disaster preparedness programs are).
|Though the code language is not particularly detailed, all program policies should at least not contradict code.
|-
|style="text-align:center"|'''<big>2</big>'''
|PBEM is an "all hazards" emergency management organization.
|Community programming must consider the region's disaster risks (preferably through a formal hazard identification and risk assessment) and be mindful of how different disasters require different community resources. For example, the differences in how communities prepare for an earthquake compared to preparation for an extreme weather event.
|-
|style="text-align:center"|'''<big>3</big>'''
|Neighborhoods/communities will be/often are the frontline disaster responders, not government.
|PBEM community programming should decentralize knowledge, expertise, and equipment.
|-
|style="text-align:center"|'''<big>4</big>'''
|Communities underserved by government bear the brunt of a disaster.
|Those communities may include immigrant communities, communities of color, persons with disabilities, and low-income households. To address this, PBEM advocates for the application of [https://belonging.berkeley.edu/sites/default/files/2022-12/Targeted%20Universalism%20Primer.pdf Targeted Universalism] when developing programs.
|-
|style="text-align:center"|'''<big>5</big>'''
|PBEM volunteers only deploy when directly requested by PBEM, except in the case of a major earthquake when communications are unavailable. In that event, they follow the Earthquake Plan developed by their team.
|This factor necessitates that NETs and communities be prepared in the immediate aftermath of an earthquake, with clear protocols, to deploy without a request from PBEM. For all other incidents, NETs must not deploy until requested directly by PBEM via socialized and established notification systems (e.g. Everbridge).
|-
| style="text-align:center" |'''6'''
|From PBEM's perspective, the only reason for organizing NETs into geographic-based neighborhood teams is to respond to an earthquake.
|In the history of the NET program, volunteers have only ever deployed under PBEM's direct guidance and management, with PBEM effectively serving as the "incident commander" for responding volunteers. No anticipated disaster would break this trend '''''except''''' for an earthquake. In that situation, it makes sense for NETs to come together as neighborhood teams to organize and respond.
This implies that the organization of NETs into teams should center around their response to an earthquake.
|-
| style="text-align:center" |'''7'''
|Following a catastrophic earthquake, communities should plan to be on their own for up to two weeks.
|Community training, curriculum, and messaging around earthquake preparedness and response should be shaped by the prospect of receiving no outside aid or assistance for up to two weeks. For example, this should shape how we talk with folks about storing water, or treating injured people, or establishing communications.
|-
| style="text-align:center" |'''8'''
|Communities manage their own disaster response volunteer teams.
|It is not the responsibility of PBEM or the City of Portland to manage neighborhood-based teams of disaster response volunteers; only to support them through training, equipment, and information. Community organizing must happen at the community level.
|-
| style="text-align:center" |'''9'''
|Community-based organizations (CBOs) play a critical role in disaster preparedness, response, and recovery.
|PBEM is responsible for organizing, guiding, and training Portland-area CBO personnel to prepare for their roles (e.g. through the COAD).
|-
| style="text-align:center" |'''10'''
|Portland NET is an urban volunteer disaster response program.
|Organization and training of volunteers must consider the urban landscape, particularly when PBEM adopts curriculum from other programs. For example, CERT programming from FEMA is best suited for residential suburban and rural communities. NET, on the other hand, has modified CERT curriculum to consider vertical communities (e.g. apartment buildings) and organizing into multiple teams across city neighborhoods as opposed to having a single "Portland" team.
As an accessory to this policy driver, programming should consider that approximately 47% of Portlanders are renters.<ref>''State of Housing report''. (n.d.). Portland.gov. https://www.portland.gov/phb/state-of-housing-report</ref>
|-
| style="text-align:center" |'''<big>11</big>'''
|Not everyone has time to be a NET volunteer, but everyone has a part to play in their community's disaster resilience.
|Becoming a NET volunteer takes 28 hours of basic training and a minimum 12-hour annual commitment. To keep programming equitable and accessible PBEM should ensure that there are multiple points of entry to participation, and that no person is excluded on the basis of their socioeconomic status or their schedule.
|-
| style="text-align:center" |'''<big>12</big>'''
|Disaster response volunteers have access to sensitive information, vulnerable populations, secure property access, and taxpayer-owned equipment.
|For this reason, disaster response volunteers must undertake a criminal background check renewed every three years. If a volunteer serves in the EOC, they should read and sign a non-disclosure agreement (NDA).
|-
|style="text-align:center"|'''<big>13</big>'''
|PBEM should work with other government organizations and community organizations to force multiply resilience and produce "community resilience dividends".
|Communities better prepared for a disaster also present better public health outcomes, less social isolation, and less crime. When possible, PBEM should remove disaster resilience from its silo and connect programming to other resilience efforts.
|}
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====== <big>Vision</big> ======
====== <big>Vision</big> ======
| style="background:#AFEEEE; text-align:left; padding-left:20px; padding-right:20px; border:4px solid white;"|Portlanders lead, support, and collaborate with one another to prepare for, adapt to, and thrive after disasters, with a focus on ensuring that no community is left behind in our city's resilience future.
| style="background:#AFEEEE; text-align:left; padding-left:20px; padding-right:20px; border:4px solid white;"|Portlanders lead, support, and collaborate with one another to prepare for, adapt to, and thrive after disasters, with a focus on ensuring that no community is left behind in our city's resilience future.
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# '''Agents of Positive Change:''' As emergency responders, we advocate for a more resilient and thriving community for all. We are facilitators of and partners in positive change with the communities we serve.
# '''Agents of Positive Change:''' As emergency responders, we advocate for a more resilient and thriving community for all. We are facilitators of and partners in positive change with the communities we serve.
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</br>


== Community Preparedness Team Service Areas ==
== Community Preparedness Team Service Areas ==
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'''Background:''' TBA
'''Background:''' TBA


==== NET Goal #1: Branding & awareness of NET ====
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| style="width: 5%; text-align:center" |'''<big>NET 1A</big>'''
| style="width: 5%; text-align:center" |'''<big>NET 1A</big>'''
|
|
| style="width: 20%" |Fix NET branding.
| style="width: 20%" |Fix NET branding
|Potential volunteers frequently say they are too old, disabled, or simply trepidatious about doing SAR and putting themselves in danger.
|Potential volunteers frequently say they are too old, disabled, or simply trepidatious about doing SAR and putting themselves in danger.
Photos used to promote the program are too focused on flames and patient carrying. Promote volunteer roles using the other 14 VSFs.
Photos used to promote the program are too focused on flames and patient carrying. Promote volunteer roles using the other 14 VSFs.
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| style="width: 5%; text-align:center" |'''<big>NET 1B</big>'''
| style="width: 5%; text-align:center" |'''<big>NET 1B</big>'''
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|
|BEECN & NET Integration
|Continue to merge the programs from the volunteer and administrative perspectives, so that BEECN volunteers are not ‘othered’.
Continue to promote the BEECN program publicly as a stand-alone capability.
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
|-
| style="width: 5%; text-align:center" |'''<big>NET 1C</big>'''
|
|
|Raise NET Visibility
|Within legal and ethical bounds, investigate means to collaborate with Friends of Portland NET, COAD, and other partners to better promote the value of NET to Portland.
Continue to improve collection, and analysis, of program metrics. Develop and promote dashboards to City leadership and the public.
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
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==== NET Goal #2: Improve program accessibility ====
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!
!Priority
!Objective
!Narrative
!KPIs/Timeline
!Approval Status
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| style="width: 5%; text-align:center" |'''<big>NET 2A</big>'''
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| style="width: 20%" |
|Analyze demographic data trends to determine whether we are heading in the correct direction.
|
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
|-
|-
| style="width: 5%; text-align:center" |'''<big>NET 1C</big>'''
| style="width: 5%; text-align:center" |'''<big>NET 2B</big>'''
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|Interpretation/Translation
|
|
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
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| style="width: 5%; text-align:center" |'''<big>NET 2C</big>'''
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|Better integration of persons with disabilities, both directly and through partner organizations
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==== NET Goal #3: Increase Basic NET Training capacity ====
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!
!Priority
!Objective
!Narrative
!KPIs/Timeline
!Approval Status
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| style="width: 5%; text-align:center" |'''<big>NET 3A</big>'''
|
| style="width: 20%" |Address Facility Contraints
|We currently can reliably use only the PF&R Training Center Main Classroom on weekends. The classroom components are limited to 50 people, because more makes it impossible to take questions. Managing 50 already demands a lot from instructors. Diligent searching by staff and NETs have not turned up other suitable facilities, at low or no cost. We have placed classes at locations such as Terwilliger Plaza as a convenience to some trainees. But there is added overhead for staff, and the quality of the learning environment is more difficult to maintain.
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
|-
| style="width: 5%; text-align:center" |'''<big>NET 3B</big>'''
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|Address Instructor Constraints
|
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
|-
| style="width: 5%; text-align:center" |'''<big>NET 3C</big>'''
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|
|
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| style="width: 15%; background-color: #B8F5D0; text-align: center; color: black" |<big>'''Proposed'''</big>
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==== UNIDOS NET ====
==== UNIDOS NET ====
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!Meeting Date w/ link to notes
!Meeting Date w/ link to notes
!Meeting Topics
!Meeting Topics
|-
|2026.01.23.CPT Strategic Planning Meeting
|NET program
|-
|-
|[[Media:2025.12.19.CPT Strategic Planning Meeting.pdf|2025.12.19.CPT Strategic Planning Meeting]]
|[[Media:2025.12.19.CPT Strategic Planning Meeting.pdf|2025.12.19.CPT Strategic Planning Meeting]]
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|[https://hbr.org/1996/09/building-your-companys-vision Building Your Company's Vision]
|[https://hbr.org/1996/09/building-your-companys-vision Building Your Company's Vision]
|Jim Collins and Jerry I. Porras (Harvard Business Review)
|Jim Collins and Jerry I. Porras (Harvard Business Review)
|}
=== Online Resources Inventory ===
{| class="wikitable"
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!Service
!Use Case Summary
|-
|[https://lightroom.adobe.com/shares/d706802b4a654743aa78257a9ecba37a Adobe Lightroom]
|Serves as a repository for images related to Community Resilience programming.
|-
|[https://experience.arcgis.com/experience/b60507fbce994d49b441452afec724b9/page/Main-Page#data_s=id%3AdataSource_1-NET_Team_Details_7743%3A115%2Cid%3AdataSource_1-19c8bd2f4dd-layer-21%3A34 ArcGIS]
|Powers the NET map and directory.
|-
|[https://bitly.com/ Bit.ly]
|Helps create landing pages, short links, and QR codes for promotional materials.
|-
|[https://www.everbridge.com/ Everbridge]
|For deployments, used for immediate push notifications to NETs.
|-
|[[mediawikiwiki:MediaWiki|MediaWiki]]
|Powers the [https://volunteerpdx.net/index.php/Main_Page NETwiki].
|-
|[https://app.betterimpact.com/Login/Login MyImpact]
|The volunteer management system used by PBEM.
|-
|[https://www.smartsheet.com/ Smartsheet]
|Used to publish dashboards and collaborate on programming.
|-
|Survey123
|With ArcGIS, powers the [[Damage Assessment Mapping Module|DAMM]].
|-
|[https://portlandnet.tumblr.com/ Tumblr]
|Home of the NET Tumblr account, a disaster response volunteer-relevant news blotter.
|-
|[https://vimeo.com/pdxnet Vimeo]
|Platform for publishing NET training videos.
|-
|Zoom
|Virtual meeting platform.
|}
|}