Chapter 2: NET Team Leader Basics: Difference between revisions

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* Understand which government rules shape Portland NET.
* Understand which government rules shape Portland NET.
* Recognize the role of government agencies in what Portland NET does.
* Recognize the role of government agencies in what Portland NET does.
* Know who the PBEM Community Resilience Team is.
* Know who the PBEM Community Preparedness Team is.
* Learn the City of Portland's policies on equity and inclusion.
* Learn the City of Portland's policies on equity and inclusion.
* Learn what information you'll find on a NET roster.
* Learn what information you'll find on a NET roster.
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== What to know about PBEM ==
== What to know about PBEM ==
[[File:2015.12.10.PBEM Response.jpg|thumb|350x350px|''PBEM employee at the site of a downed tree on December 10, 2015.'']]
[[File:2015.12.10.PBEM Response.jpg|thumb|350x350px|''PBEM employee at the site of a downed tree on December 10, 2015.'']]
PBEM has three basic missions: manage Portland's [[PBEM Emergency Operations Center (EOC)|Emergency Operations Center]] (EOC) and keep it ready for activation, help Portland bureaus plan for a disaster through Continuity of Operations Planning, and promote community resilience. Staff responsible for the third mission are organized into the Community Resilience Team (CRT). PBEM volunteers such as NETs are most likely to interact with PBEM, and the City of Portland, through the CRT.
PBEM has three basic missions: manage Portland's [[PBEM Emergency Operations Center (EOC)|Emergency Operations Center]] (EOC) and keep it ready for activation, help Portland bureaus plan for a disaster through Continuity of Operations Planning, and promote community resilience. Staff responsible for the third mission are organized into the Community Preparedness Team (CPT). PBEM volunteers such as NETs are most likely to interact with PBEM, and the City of Portland, through the CRT.


As of August 2024, PBEM CRT staff positions most relevant to what NETs do include the following:
As of August 2024, PBEM CRT staff positions most relevant to what NETs do include the following:
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All PBEM staff are listed at: https://www.portland.gov/pbem/about-pbem-team
All PBEM staff are listed at: https://www.portland.gov/pbem/about-pbem-team


At any given time, many City employees and contractors also support the Community Resilience Team by undertaking business outreach, conducting research, creating maps, instructing volunteer classes, scheduling venues, designing printed materials, and much more. As a general rule, a NET Team Leader can send any service questions they have to [mailto:NET@portlandoregon.gov NET@portlandoregon.gov].
At any given time, many City employees and contractors also support the Community Preparedness Team by undertaking business outreach, conducting research, creating maps, instructing volunteer classes, scheduling venues, designing printed materials, and much more. As a general rule, a NET Team Leader can send any service questions they have to [mailto:NET@portlandoregon.gov NET@portlandoregon.gov].


=== PBEM CRT District Liaisons ===
=== PBEM CRT District Liaisons ===
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== Equity and Inclusion for Portland NET ==
== Equity and Inclusion for Portland NET ==
x
[pending]


== Team Leader team rosters ==
== Team Leader team rosters ==
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Data on a roster serves as an important tool for Team Leaders. But, the data is only useful if it is current. Team Leaders should encourage members to keep their profiles up to date and [[Minimum Service Contribution (MSC)|log their volunteer hours]]. Logging hours also helps the NET program overall, as the quantification of volunteer hours helps PBEM demonstrate the value of the NET program to funders.
Data on a roster serves as an important tool for Team Leaders. But, the data is only useful if it is current. Team Leaders should encourage members to keep their profiles up to date and [[Minimum Service Contribution (MSC)|log their volunteer hours]]. Logging hours also helps the NET program overall, as the quantification of volunteer hours helps PBEM demonstrate the value of the NET program to funders.


A ''standard'' roster will include the data fields listed in the table below. PBEM protects the personal data of volunteers carefully. PBEM's policy is only to provide sensitive data fields in a roster (such as address or phone number) on special request, and a Team Leader must justify its use subject to approval of PBEM staff.
A ''standard'' roster will include the data fields listed in the table below. PBEM protects the personal data of volunteers carefully. PBEM's policy is only to provide sensitive data fields in a roster (such as address) on special request, and a Team Leader must justify its use subject to approval of PBEM staff.
<br />
<br />
[[File:Accordion.png|thumb|184x184px|''There is an expanding table here. Click the <big>[Expand]</big> link below to see it.''|center]]
[[File:Accordion.png|thumb|184x184px|''There is an expanding table here. Click the <big>[Expand]</big> link below to see it.''|center]]
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|-
|-
|'''Phone Preference'''
|'''Phone Preference'''
| colspan="5" |This is the volunteer's suggestion for the best way and time to reach them. It not a requirement you must follow.
| colspan="5" |This is the volunteer's suggestion for the best way and time to reach them. It not a requirement you must follow, just a suggestion.
|-
|-
|'''YearsSinceVolunteerDateJoined'''
|'''YearsSinceVolunteerDateJoined'''
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Volunteers who retire or move are not included in rosters distributed to TLs.
Volunteers who retire or move are not included in rosters distributed to TLs.
|-
|-
|'''CF <ref name="Devitt">"Q -" is an internal designation for "Qualification". "'CF -" is an internal designation for "Custom Field".</ref> - Skills - Amateur Ham Radio Call Sign'''
|'''CF <ref name="Devitt">"'CF -" is an internal designation for "Custom Field". "Q -" is an internal designation for "Qualification".</ref> - Skills - Amateur Ham Radio Call Sign'''
| colspan="5" |''(optional)'' The volunteer's amateur radio license call sign.
| colspan="5" |''(optional)'' The volunteer's amateur radio license call sign.
|-
|-
| style="background: #d35d30; color: white; text-align:center;" rowspan="11" |'''Q - NET Role'''
|'''Q <ref name="Devitt" /> -  Status - VSF: Primary'''
| style="background: white; text-align:center" colspan="5" |'''''In ascending order:'''''
| colspan="5" |The NET's primary [[Volunteer Support Functions Directory|Volunteer Support Function]], or specialty. By default, after completing Basic NET Training every NET is assigned VSF09.01.Search & Rescue.
|-
|'''Q -  Status - VSF: Secondary (Optional)'''
| colspan="5" |
|-
| rowspan="9" style="background: #d35d30; color: white; text-align:center;" |'''Q - Status - NET Role'''
| colspan="5" style="background: white; text-align:center" |'''''In ascending order:'''''
|-
|-
|style="background: #f8ae94; text-align:center;" |'''Designation'''
|style="background: #f8ae94; text-align:center;" |'''Designation'''
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|-
|-
|ATV (Affiliated Team Volunteer)
|ATV (Affiliated Team Volunteer)
|Has been appointed to a role/[[Volunteer Support Functions Introduction and Directory|VSF]] by the Team Leader, but has not completed any PBEM training (and probably does not plan to).
|Has been appointed to a role/[[Volunteer Support Functions Introduction and Directory|VSF]] by the Team Leader, but has not completed NET training (and probably does not plan to). BEECN-only volunteers are designated as ATVs.
|Yes
|Yes
|Yes, in a limited role
|Yes, in a limited role
|Some, in their specialty  
|Some, in their specialty  
|-
|BEECN (BEECN volunteer)
|Trained and assigned to staff a Basic Earthquake Emergency Communication Node. Has not taken Basic NET Training.
|Yes
|Yes, in BEECN role
|Some
|-
|-
|TM (Team Member)
|TM (Team Member)
|Has completed Basic NET Training.
|Has completed Basic NET Training.
|Yes
|Yes
|Yes
|-
|ARO (Amateur Radio Operator)
|Has a HAM license and has completed [https://www.portland.gov/pbem/neighborhood-emergency-teams/crtradio-0 NET ARO training].
|Yes
|Yes
|Yes
|Yes
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|Yes
|Yes
|-
|-
| rowspan="7" style="background: #72452d; color: white; text-align:center; " |'''Q - BEECN Role'''
| rowspan="6" style="background: #72452d; color: white; text-align:center; " |'''Q - Status - BEECN Role'''
| style="background: white; text-align:center;" colspan="5" |'''''In ascending order:'''''
| style="background: white; text-align:center;" colspan="5" |'''''In ascending order:'''''
|-
|-
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|Yes
|Yes
|Yes
|Yes
|-
|BCA (BEECN Coordinator Assistant)
|Backup coordinator for their designated BEECN site.
|Yes
|Yes
|Some
|-
|-
|BC (BEECN Coordinator)
|BC (BEECN Coordinator)
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|Some
|Some
|-
|-
|'''Q <ref name="Devitt" /> - BEECN Assignment'''
|'''Q - Status - BEECN Assignment'''
| colspan="5" |''(optional)'' If present, the volunteer has been trained as a BEECN volunteer and is assigned to a site. [[https://www.portland.gov/sites/default/files/2020-04/pbem-beecn-web-handout-2018-en.pdf map]]
| colspan="5" |''(optional)'' If present, the volunteer has been trained as a BEECN volunteer and is assigned to a site. [[https://www.portland.gov/sites/default/files/2020-04/pbem-beecn-web-handout-2018-en.pdf map]]
|-
|-
|'''Q - City Council District'''
|'''Q''' '''- Status - Neighborhood where you live'''
| colspan="5" |If the value is ''None - outside Portland'', that probably means that the volunteer's Council District could not be automatically determined based on their address. If they are a resident of Portland, they must manually update this field in their [https://pbem.link/miplogin MIP profile].
|-
|'''Q''' '''- Neighborhood where you live'''
| colspan="5" |Your Team(s).
| colspan="5" |Your Team(s).
|-
|-
|'''Q - ''(optional)'' Second neighborhood where you spend much time and might respond'''
|'''Q - Status - ''(optional)'' Second neighborhood where you spend much time and might respond'''
| colspan="5" |''(optional)'' When people select your Team as their secondary affiliation, we ''do not'' include them in your roster. They should be contacted by their primary Team Leader. Though of course we encourage the volunteer to contact you too.
| colspan="5" |''(optional)'' When people select your Team as their secondary affiliation, we ''do not'' include them in your roster. They should be contacted by their primary Team Leader. Though of course we encourage the volunteer to contact you too.
|-
|'''Q - Status - City Council District'''
| colspan="5" |If the value is ''None - outside Portland'', that probably means that the Council District where the volunteer lives/votes could not be automatically determined based on their address. If they are a resident of Portland, they must manually update this Qualification field in their [https://pbem.link/miplogin MIP profile].
|-
|-
|'''HoursWorked - Lifetime [or YTD]'''
|'''HoursWorked - Lifetime [or YTD]'''
| colspan="5" |Hours logged. By default, the roster lists Lifetime hours in this column. For a year-to-date report, please send a specific request to [mailto:net@portlandoregon.net?subject=Roster&#x20;request&#x20;with&#x20;YTD&#x20;hours net@portlandoregon.net].
| colspan="5" |Hours logged. By default, the roster lists Lifetime hours in this column. For a year-to-date report, please send a specific request to [mailto:net@portlandoregon.net?subject=Roster&#x20;request&#x20;with&#x20;YTD&#x20;hours net@portlandoregon.net].
|-
|'''LastHoursLoggedDate'''
| colspan="5" |The most recent date on which the volunteer logged time. This can be useful, for example, to remind TMs to log time for meetings that you know they attended.
|-
|-
|'''LastLoginDate'''
|'''LastLoginDate'''
| colspan="5" |The most recent date the individual logged in to the [https://bit.ly/3yE8nb4 MyImpactPage] system.
| colspan="5" |The most recent date the individual logged in to the [https://bit.ly/3yE8nb4 MyImpactPage] system.
[blank] means they have not logged in, so have not recorded any new hours, signed up for a PBEM training, nor deployed since their initial application date (column YearsSinceVolunteerDateJoined), or since December, 2021, whichever is more recent.
[blank] means that since December 2021, they have not logged in. So they have not recorded any new hours, signed up for a PBEM training, nor deployed, since either their initial application date (column YearsSinceVolunteerDateJoined), or since December, 2021, whichever is more recent.
|}
|}


=== Mysterious roster inclusions ===
=== Mysterious roster inclusions ===
It is not uncommon for a Team Leader to receive a roster and see names of members who they've had no contact with. If that happens, the Team Leader should first try to contact the person directly and ask if the member would still like to be a part of NET. If they do not, or if there is some other reason they have not replied (e.g. still in NET but moved to a different neighborhood) the Team Leader should report that information to PBEM staff for record correction.  
It is not uncommon for a Team Leader to receive a roster and see names of members with whom they've had no contact. If that happens, the Team Leader should first try to contact the person directly and ask if the member would still like to be a part of NET. If they have moved and remain in Portland, please tell them to log in to MIP at https://pbem.link/miplogin and update their address, team, and emergency contact in their profile. PBEM does not make these kinds of updates.  


If there is no reply, the Team Leader should escalate it to PBEM staff. PBEM staff will attempt to contact inside a week or two week time frame. If there is still no response, PBEM will remove the volunteer from active service and the Team Leader should expect not to see that name on future rosters unless the volunteer rejoins.
If there is no reply, the Team Leader should escalate it to PBEM staff. PBEM staff will attempt contact, and if there is still no response, PBEM will remove the volunteer from active service and the Team Leader should expect not to see that name on future rosters unless the volunteer rejoins.


== Notes and References ==
== Notes and References ==
<references/>
<references/>
Retrieved from "https://volunteerpdx.net/index.php/Chapter_2:_NET_Team_Leader_Basics"