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| Tribal acknowledgement: We acknowledge that PBEM volunteers train, operate, and assemble on the traditional lands of the Multnomah, Wasco, Cowlitz, Kathlamet, Clackamas, Bands of Chinook, Tualatin Kalapuya, Molalla, and many other indigenous nations of the Columbia River. We honor the rich history, culture, and resilience of the indigenous peoples who have stewarded this land for thousands of years. We recognize that their connection to this land continues to this day, and we express our gratitude for their ongoing presence and contributions. |
This site is a work in progress. So are all the pages linked.
General Operations Protocols for NETs
Community Resilience Districts
Radio Communication Procedures
NET Operations Planning Survey
Military Time Conversion Chart
Persons with Disabilities and NET Participation
PBEM Volunteer Program Dashboard
= NET Guidelines
SECTION 000: General PBEM Volunteer Program Information
Section 000.05: Acronyms and Technical Terms Used in PBEM Community Resilience Programs | ||
|---|---|---|
| 000.05.01 | Frequently Used Acronyms | |
| 000.05.02 | Technical Terms | |
Section 000.10: The Portland Bureau of Emergency Management (PBEM) | ||
|---|---|---|
| 000.10.01 | Portland Bureau of Emergency Management (org chart, history) | |
| 000.10.02 | PBEM Community Resilience Team Mission, Vision, and Values | |
| 000.10.02.a | PBEM's Commitment to Equity and Inclusion | |
| 000.10.02.b | PBEM's Approach to Community Resilience | |
| 000.10.02.c | Community Resilience Team Program Budgets | |
| 000.10.03 | PBEM Community Resilience Flagship Programs | |
| 000.10.03.a | Portland Neighborhood Emergency Teams (Portland NET) | |
| 000.10.03.b | Basic Earthquake Emergency Communications Nodes (BEECN) | |
| 000.10.03.c | Community Organizations Active in Disaster (PDX COAD) | |
| 000.10.04 | Noted Community Resilience Trainers and Organizers (PBEM, PF&R, contractors) | |
| 000.10.05 | PBEM Community Resilience Funding (General fund and grants) | |
| 000.10.06 | Governing Laws and Codes for NET | |
...
Section 000.15: PBEM Volunteer Program Organization | ||
|---|---|---|
| 000.15.01 | Volunteers and PBEM | |
| 000.15.02 | Volunteer Role of PBEM Volunteers | |
| 000.15.03 | Responsibilities of PBEM to Volunteers | |
| 000.15.04 | NET Structure and Team Roles | |
Section 000.20: Volunteer Recognition | ||
|---|---|---|
| 000.20.01 | Portland Community Resilience Champions | |
| 000.20.02 | Portland NET In The Media | |
| 000.20.03 | PBEM Recognition Events | |
Section 000.25: PBEM's Partners in Community Resilience | ||
|---|---|---|
| 000.25.01 | Portland Fire & Rescue | |
| 000.25.02 | Friends of Portland NET | |
| 000.25.03 | Other Portland Government Offices (PBOT, Water, Civic Life, PPB) | |
| 000.25.04 | Portland Neighborhood Coalitions and Associations | |
| 000.25.05 | Government Offices Outside Portland (County/State/FEMA) | |
| 000.25.06 | Regional CERTs (include article re CERT Olympics) | |
| 000.25.07 | Schools and Higher Education Institutions | |
| 000.25.08 | Community Based Organizations | |
| 000.25.08a | Team Rubicon | |
Section 000.30: Online Resources for Community Resilience Volunteers | ||
|---|---|---|
| 000.30.01 | PortlandOnline (NET, COAD, and BEECN sites) | |
| 000.30.02 | Volunteer Impact | |
| 000.30.03 | Portland NETwiki | |
| 000.30.04 | Portland NET Tumblr | |
| 000.30.05 | Zoom | |
| 000.30.06 | Vimeo | |
| 000.30.07 | Tockify | |
| 000.30.08 | PBEM Social Media (Facebook, Twitter) | |
| 000.30.09 | Historic Disasters in the Portland Metro Area | |
...
Section 000.35: Program Design Elements | |
|---|---|
| 000.35.01 | Logo Directory |
| 000.35.02 | Palettes |
| 000.35.03 | Illustrations |
...
SECTION 100: General Volunteer Policies
This section covers program policies applying to NETs, BEECN volunteers, and ATVs. These policies do not apply to COAD members.
...
Section 100.05: Volunteer Responder Policy Contexts | |
|---|---|
| 100.05.01 | New Policies and Policy Edits |
| 100.05.02 | Response Volunteers and PBEM |
| 100.05.03 | Volunteer Role of PBEM Volunteers |
| 100.05.04 | Responsibilities of PBEM to Response Volunteers |
| 100.05.05 | Volunteer Risk, Injury Coverage, and Indemnification |
...
Section 100.10: Volunteer Candidacy | |
|---|---|
| 100.10.01 | Minimum Qualifications |
| 100.10.02 | Persons with Disabilities |
| 100.10.03 | Candidacy Considerations |
| 100.10.04 | Criminal Background |
| 100.10.05 | CERT Training from Agencies Other Than PBEM |
...
Section 100.15: Volunteer Standing and Badging | |
|---|---|
| 100.15.01 | PBEM Volunteer Types and Statuses |
| Affiliated Team Volunteers (ATVs) | |
| 100.15.02 | PBEM Volunteer Code of Conduct |
| 100.15.03 | Separation from the NET Program |
| 100.15.04 | Volunteer Dismissal by PBEM |
| 100.15.05.b | Minimum Service Contribution (MSC) |
| 100.15.06 | Badging |
...
SECTION 200: Volunteer Responder Training
...
Section 200.05: Volunteer Training Practices - All Training | |
|---|---|
| 200.05.01 | Safety During Training (include indemnification, "Real World") |
| 200.05.02 | Sign In Sheets |
| 200.05.03 | Use of Stress ("Eustress") |
| 200.05.04 | Moulage |
| 200.05.05 | Training Currentcy (redundancy/perishability) |
| 200.05.06 | Training Types (functional exercise, comp exercise, games, reading, classroom, etc) (learning styles, aversion to PowerPoint) |
| 200.05.07 | Training Facility Requirements (lecture, FFEs) |
| 200.05.08 | Frequently Used Training Facilities |
| 200.05.08.a | Portland Fire & Rescue Training Campus |
| 200.05.08.b | Portland Police Bureau Scenario Village |
| 200.05.08.c | PBEM Emergency Coordination Center (ECC) (tour guide linked to password protected doc) |
| 200.05.08.d | Portland Fire & Rescue Logistics |
| 200.05.08.e | Sgt. Jerome F. Sears U.S. Army Reserve Center |
| 200.05.09 | Training Personnel Roles (instructor, SMEs, coordinator) |
...
Section 200.10: Basic NET Training | |
|---|---|
| 200.10.01 | Basic NET Training Standard Syllabus |
| 200.10.01.a | Basic NET Class Goals |
| 200.10.01.b | Basic NET Training Structure |
| 200.10.01.c | Basic NET Class Format and Expectations |
| 200.10.01.d | Basic NET Class Required Homework |
| 200.10.01.e | Basic NET Response Packs |
| 200.10.01.f | Basic NET Supplemental Pack Equipment |
| 200.10.01.g | NET ID Pictures |
| 200.10.02 | Unit 0: Class Introduction |
| 200.10.03 | Unit 1: Community Outreach |
| 200.10.04 | Unit 2: NET Organization |
| 200.10.05 | Unit 3: Disaster Medical Operations - Part 1 |
| 200.10.06 | Unit 4: Disaster Medical Operations - Part 2 |
| 200.10.07 | Unit 5: Disaster Psychology |
| 200.10.08 | Unit 6: Fire Safety and Utility Controls |
| 200.10.09 | Unit 7: Light Search & Rescue Operations |
| 200.10.10 | Unit 8: CERT and Terrorism |
| 200.10.11 | The Final Field Exercise (FFE) |
| 200.10.12 | Basic NET Extra Credit |
...
Section 200.15: Basic BEECN Training | |
|---|---|
| 200.15.01 | |
...
Section 200.20: Advanced Volunteer Responder Training | |
|---|---|
| 200.20.01 | Advanced Training Topics and Volunteer Support Functions (VSFs) |
| 200.20.02 | NET Task Books |
| 200.20.03 | Routine Advanced Training Events |
| 200.20.03.a | NETCamp |
| 200.20.03.b | Scenario Village / Scenario Village (Español) |
| 200.20.03.c | Citywide Deployment Exercises (CDE) |
| 200.20.03.d | DAMM Calldown Drills |
| 200.20.03.e | Active Shooter Exercises |
| 200.20.03.f | TSA Decoys |
...
Section 200.25: Youth Training | |
|---|---|
| 200.25.01 | |
...
Section 200.30: Community-Based Organization Training | |
|---|---|
| 200.30.01 | |
...
SECTION 300: Volunteer Support Functions (VSFs)
...
Section 300.05: Volunteer Support Functions | |
|---|---|
| 300.05.01 | Volunteer Support Functions Introduction and Directory |
| 300.05.02 | VSF 01: Transportation |
| 300.05.03 | VSF 02: Communications |
| 300.05.04 | VSF 03: Infrastructure/Sanitation |
| 300.05.05 | VSF 04: Utilities/Fire Suppression |
| 300.05.06 | VSF 05: Planning/Command |
| 300.05.07 | VSF 06: Mass Care/Shelter |
| 300.05.08 | VSF 07: Logistics |
| 300.05.09 | VSF 08: Medical/Mental Health |
| 300.05.10 | VSF 09: Search and Rescue |
| 300.05.10.a | Unmanned Aerial Vehicles (Drones) |
| 300.05.11 | VSF 10: Hazmat Awareness |
| 300.05.12 | VSF 11: Food |
| 300.05.13 | VSF 12: Light and Power |
| 300.05.14 | VSF 14: Public Information |
| 300.05.15 | VSF 15: Volunteer/Donations Management |
| 300.05.16 | VSF 17: Animal Response |
| 300.05.17 | VSF 18: Business Resilience |
...
SECTION 400: Volunteer Operations
...
Section 400.05: General Operations Protocols | |
|---|---|
| 400.05.01 | Operations: Guiding Principles |
| 400.05.02 | Responsibilities Prior to Deployment |
| 400.05.03 | Self Determination to Deploy |
| 400.05.04 | Activation Protocols: PBEM Initiated Deployments |
| 400.05.05 | Activation Protocols: Self-deployment |
| 400.05.06 | Activation Protocols: Standing Orders |
| 400.05.07 | General Onsite Management Protocols |
| 400.05.08 | Chain of Command |
| 400.05.09 | Indemnification |
| 400.05.10 | Media Requests |
| 400.05.11 | Volunteer Deployment Outside Portland City Limits |
| 400.05.12 | Spontaneous Unaffiliated Volunteers (SUVs) |
| 400.05.13 | NET Incident Command System (ICS) Forms |
| 400.05.14 | Severe Weather Operations: Heat |
| 400.05.15 | Severe Weather Operations: Cold and Snow |
| 400.05.16 | ECC Operations for NETs |
...
Section 400.10: Team Operations Plan Development | |
|---|---|
| 400.10.01 | The Purpose of Operations Planning for NETs |
| 400.10.02 | Team Service Areas |
| 400.10.03 | Service Area Risk Assessment |
| 400.10.04 | |
| 400.10.05 | |
| 400.10.06 | NET Staging Areas |
...
Section 400.15: Communications | |
|---|---|
| 400.15.01 | Modes of Communication |
| 400.15.02 | NET Communications Protocols |
| 400.15.03 | FRS/GMRS Radio - General |
| 400.15.04 | FRS/GMRS Radio - Operating Conditions |
| 400.15.05 | FRS/GMRS Frequencies |
| 400.15.06 | FRS/GMRS Channel Map |
| 400.15.07 | Amateur Radio Relevant Frequencies |
| 400.15.08 | Communications to the ECC via Amateur Radio |
| 400.15.09 | NET Radio Training Liaisons |
| 400.15.10 | Amateur Radio Operator Qualifications |
| 400.15.11 | Advanced ARO Task Lists |
| 400.15.12 | Damage Assessment Mapping Module (DAMM) |
...
Section 400.25: Noted NET Operations After Action Reports | |
|---|---|
| 400.25.01 | 1996 High Water Flood |
| 400.25.02 | 2019 Tornado McCabe (note to JVK, locate the AAR for this) |
| 400.25.03 | Intergovernmental Community Resilience Team (ICRT) |
| 400.25.04 | 2020 Clackamas Wildland Fires |
| 400.25.05 | 2021 Summer Heatwaves |
...
Section 400.30: Planned Deployments | |
|---|---|
| 400.30.01 | Annual Portland Rose Festival |
| 400.30.01a | Rose Festival First Aid Station Volunteer |
| 400.30.01b | Parade Guides at Barricades |
| 400.30.02 | Fuel Mitigation Events (Firewise) |
...
SECTION 500: Equipment Requirements and Recommendations
...
Section 500.05: NET Personal Protective Equipment (PPE) | |
|---|---|
| 500.05.01 | NET Hard Hats and Hard Hat Accessories |
| 500.05.02 | NET Vests |
| 500.05.03 | Respiratory Protection for NETs |
| 500.05.04 | Hand Protection for NETs |
| 500.05.05 | Knee Protection for NETs |
| 500.05.06 | Eye Protection for NETs |
| 500.05.07 | Flashlights and Batteries |
| 500.05.08 | Clothing as PPE |
...
Section 500.10: NET Supplementary Equipment | |
|---|---|
| 500.10.01 | NET Badges |
| 500.10.02 | Field Operating Guides (FOGs) |
| 500.10.03 | Basic NET Kits |
| 500.10.04 | Enhanced NET Kits |
| 500.10.05 | Individual First Aid Kits (IFAKs) |
| 500.10.06 | Team Supply Kits |
| 500.10.06a | Team Kit Considerations |
| 500.10.06b | Cache Placement and Design |
| 500.10.06c | Contents Recommendations |
| 500.10.6d | Team Neighborhood Maps |
| 500.10.07 | Smartphone Apps |
...
Section 500.15: Equipment Distribution and Check Outs | |
|---|---|
| 500.15.01 | PBEM Asset Tracking |
| 500.15.02 | NET Quartermaster Program |
| 500.15.03 | NET/BEECN/PBEM Banner |
| 500.15.04 | Portable Burn Pan |
| 500.15.05 | Event Canopies |
| 500.15.06 | Traffic Control Kits |
| 500.15.07 | Disasterville (board game) |
| 500.15.08 | Triage Boardgame |
...5
SECTION 600: Leadership
...
Section 600.05: | |
|---|---|
| 600.05.01 | |
| 600.05.02 | |
| 600.05.03 | |
| 600.05.04 | |
| 600.05.05 | |
..
SECTION 700: Community Engagement and Organizing
...
Section 700.05: General Community Engagement Considerations | |
|---|---|
| 700.05.01 | What do we want to accomplish with communities? (don't scare, get ATVs) |
| 700.05.02 | Accessibility and Public Meetings |
| 700.05.03 | Meeting Communities Where They Are (JVK: FEMA prep surveys) |
| 700.05.04 | Basic Resources for Community Groups (public alerts, etc, PocketPrep) |
| 700.05.05 | NET and the Portland Neighborhood System |
| 700.05.06 | Neighborhood Event Participation (tabling, parades, etc) |
| 700.05.07 | Printed Community Handout Materials |
| 700.05.07.a | PocketPrep |
| 700.05.07.b | BEECN Postcards |
| 700.05.07.c | Pee+Poo Bucket Stickers |
| 700.05.07.d | 24-Week Family Preparedness Shopping List |
| 700.05.07.e | Water Storage/Treatment Postcards |
| 700.05.07.f | Water Heater Hang Tags |
| 700.05.07.g | Pet Safety Window Cling |
| 700.05.07.h | Without Warning! Comic Book |
| 700.05.07.i | NET Brochure |
| 700.05.07.j | Retired Community Handout Materials |
| 700.05.08 | Community Education Curricula |
| 700.05.08.a | Community Resilience Workbook |
| 700.05.08.b | Vertical Communities |
| 700.05.08.c | Other Community Education Curricula |
..
Section 700.10: PBEM Speakers' Bureau | |
|---|---|
| 700.10.01 | |
| 700.10.02 | |
..
Section 700.15: Community Resilience Districts | |
|---|---|
| 700.15.01 | |
| 700.15.02 | |
| 700.15.03 | |
| 700.15.04 | |
| 700.15.05 | |
..
Section 700.20: Preparedness for Vertical Communities | |
|---|---|
| 700.20.01 | Preparedness in Vertical Communities |
..
Section 700.25: Neighborhood Business Engagement | |
|---|---|
| 700.25.01 | |
...
SECTION 800: Basic Earthquake Emergency Communication Nodes (BEECN)
SECTION..
Section 800.05: BEECN Program Organization | |
|---|---|
| 800.05.01 | BEECN Program Organization |
| 800.05.02 | City Employees and BEECNs |
| 800.05.03 | Elements of a BEECN |
| 800.05.04 | Location of BEECN Sites |
| 800.05.05 | BEECN Journaling System |
| 800.05.04.a | BEECN Overall System Readiness Dashboard |
| 800.05.04.b | BEECN System Readiness Scoring |
...
Section 800.10: BEECN Volunteers | |
|---|---|
| 800.10.01 | Role of BEECN Volunteers |
| 800.10.02 | BEECN Volunteer Qualifications |
| 800.10.03 | Relevant BEECN Volunteer Experience and Prior Training |
| 800.10.04 | BEECN Training |
| 800.10.05 | BEECN Volunteer Cohorts |
| 800.10.06 | BEECN Cohort Coordinators |
| 800.10.07 | BEECN Cohort Responsibilities |
| 800.10.08 | Fire Station Cohorts |
| 800.10.09 | BEECN Volunteers and Portland Neighborhood Emergency Teams |
| 800.10.10 | Indemnification of BEECN Volunteers |
...
Section 800.15: BEECN Caches | |
|---|---|
| 800.15.01 | BEECN Equipment Caches - General |
| 800.15.02 | BEECN Equipment Caches - Placement |
| 800.15.03 | Supplementary and Team Equipment in BEECN Caches |
| 800.15.04 | BEECN Radios |
| 800.15.05 | BEECN Cache Equipment |
| 800.15.06 | BEECN Equipment Table |
...
Section 800.20: Operations at BEECN Sites | |
|---|---|
| 800.20.01 | Deployment Planning |
| 800.20.02 | BEECN Operational Periods and Shifts |
| 800.20.03 | Deployment Protocols |
| 800.20.04 | Responsibilities Prior to Deployment |
| 800.20.05 | Self Determination to Deploy |
| 800.20.06 | Deployment Guiding Principles |
| 800.20.07 | Personal Security |
| 800.20.08 | BEECN Set Up |
| 800.20.09 | Setting Up Tent Canopy |
| 800.20.10 | BEECN Channel Guide |
| 800.20.11 | Radio Script for BEECN Check In |
| 800.20.12 | Basic BEECN Operations |
| 800.20.13 | Radio Traffic Priorities |
| 800.20.14 | Message Posting |
| 800.20.15 | Custody of BEECN Equipment |
| 800.20.16 | Media Requests |
| 800.20.17 | BEECN Demobilization and Tear Down |
...
Section 800.25: Operations at Fire Stations | |
|---|---|
| 800.25.01 | Fire Station Volunteers: General Objectives |
| 800.25.02 | Deployment Planning |
| 800.25.03 | Responsibilities Prior to Deployment |
| 800.25.04 | Deployment Protocols |
| 800.25.05 | Self Determination to Deploy |
| 800.25.06 | Deployment Guiding Principles |
| 800.25.07 | Conduct at the Fire Station |
| 800.25.08 | Basic Fire Station Operations |
| 800.25.09 | Radio Traffic Priorities |
| 800.25.10 | BEECN Station List |
| 800.25.11 | Amateur Radio Script for Fire Station ARO to Net Control |
| 800.25.12 | Fire Station BEECN Activity Demobilization |
...
Section 800.25: Additional BEECN Resources | |
|---|---|
|
800.30.01 |
BEECN Scripts |
| 800.30.02 | BEECN Forms |
| 800.30.03 | Active BEECN Sites |
| 800.30.04 | BEECN Code of Conduct |